IBM System x3550 M4 Installation And Service Manual page 446

806f0021-2582xxxx • 806f0021-2c01xxxx
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board.
806f0021-2582xxxx Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName]. (All PCI Error)
Explanation: This message is for the use case when an implementation has detected a Fault in a slot.
May also be shown as 806f00212582xxxx or 0x806f00212582xxxx
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board. One of PCI Error :
806f0021-2c01xxxx Fault in slot [PhysicalConnectorSystemElementName] on system
[ComputerSystemElementName]. (Mezz Card Error)
Explanation: This message is for the use case when an implementation has detected a Fault in a slot.
May also be shown as 806f00212c01xxxx or 0x806f00212c01xxxx
Severity: Error
Alert Category: Critical - Other
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0330
SNMP Trap ID: 50
Automatically notify Support: Yes
User response:
1. Check the PCI LED.
2. Reseat the affected adapters and riser card.
3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require
specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest
level of code is supported for the cluster solution before you update the code.
4. Remove both adapters.
5. Replace the riser card.
6. (Trained service technicians only) Replace the system board.
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IBM System x3550 M4 Type 7914: Installation and Service Guide