IBM System x3550 M4 Installation And Service Manual page 465

7. Manually re-enable all affected DIMMs if the server firmware version is older than UEFI v1.10. If the server
firmware version is UEFI v1.10 or newer, disconnect and reconnect the server to the power source and restart the
server.
8. (Trained Service technician only) Replace the affected microprocessor. One of the DIMMs :
806f010d-0400xxxx The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 0)
Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to
fault.
May also be shown as 806f010d0400xxxx or 0x806f010d0400xxxx
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard
disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive
number)
806f010d-0401xxxx The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 1)
Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to
fault.
May also be shown as 806f010d0401xxxx or 0x806f010d0401xxxx
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard
disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive
number)
806f010d-0400xxxx • 806f010d-0401xxxx
Appendix A. Integrated management module II (IMM2) error messages
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