VeriFone Omni 3200 Reference Manual page 124

Omni 3200 Reference Manual
Table 26 Remote Diagnostics Over a Telephone Line
Display
3. REMOTE DIAG DIAL
(Dialing proceeds)
(then)
REMOTE DIAG DIAL
18004559000
(or)
NO LINE
(or)
NO DIALTONE
(or)
BUSY
(or)
NO ANSWER
4. (Application Prompt)
108
The terminal modem starts dialing the remote
computer. Each digit of the telephone number appears
to the right of the DIAL prompt as it is dialed.
Several different messages may be displayed at this
point to indicate the status of the dial-up attempt:
– NO LINE is displayed if no telephone line is
plugged in to the Telco or Telset port. Check the
terminal's modem port connection.
– NO DIALTONE is displayed if the terminal could
not get a dial tone on its dial-up line. Check the
telephone line with a phone or another terminal.
– BUSY is displayed if a busy signal is received when
the number of the remote computer is dialed. Try
again later.
– NO ANSWER is displayed if the modem of the
remote computer does not answer the call from the
terminal. Check that the phone number stored in the
*OP record is correct. Try again later.
NOTE: If the remote computer does not answer the
terminal's call within 55 seconds (U.K), 30 seconds
(U.S.) or 45 seconds (other countries), the terminal
ends the dial-up session and the modem "hangs up."
If the dial-up connection cannot established, you can
press [CLEAR] to return to the prompt in Step 1, and
try again.
When the dial-up telephone connection is established,
the remote computer takes control of the diagnostic
session. No further input is required from the Omni
3200 side of the remote connection.
When the diagnostic session is completed, the remote
computer "hangs up" and the application starts
automatically. The Application Prompt is displayed and
the terminal is ready to process transactions.
Action
Performing Remote Diagnostics