Ucd Voice Announce Group - Comdial DX-80 Installation & Maintenance Manual

UCD Voice Announce Group

The DX-80 system allows for the use of UCD Groups as a means of handling high traffic into third-party ancillary RAN
devices. Whenever the Overflow destinations of a UCD Group require the use of multiple ancillary devices to handle
the call traffic of announcements while callers are in UCD queue, these devices can be "
UCD Group) for access. Doing so allows any of the available devices to handle waiting calls with the same
announcement.
Related Features
Uniform Call Distribution Groups
Related Programming
Extension Application – Uniform Call Distribution – Attribute
Extension Application – Uniform Call Distribution – Members
Extension – Port Type
Conditions
a) All V.A. UCD Group Members must be assigned as Port Type "V.A."
b) All ancillary RAN Devices must be recorded individually for the same announcement.
c) This is not required when using the DX-80 VP system for UCD Overflow announcements.
Default Setting
Extension Application – Uniform Call Distribution – Attribute = UCD (Range is UCD/V.A.)
Extension Application – Uniform Call Distribution – Members = NULL
Extension – Port Type = "EXT" (Range is EXT/V.A./VM)
Programming Abstract
•
Select the UCD Group to be used as the V.A. (Voice Announcer) UCD Group.
•
Program the analog ports connected to RAN Devices as Port Type "V.A."
•
Program the analog RAN ports into the V.A. UCD Group.
•
Program the V.A. UCD Group as the Overflow Destination for the UCD Group.
Programming via the DET (Digital Extension Terminal)
back next
Note: [ ], [ ], [
three buttons below the LCD display to actuate the associated operation.
•
Enter Database Administration using the feature code
++++++++
"
show
•
Press [ ]. The DB Item Select screen displays.
Program analog extension port as Type "V.A.":
•
Input 01-nnn-21, then press [
to an ancillary RAN Device.) This advances to the selected extension Port Type database item.
chg
•
Press [ ] until the appropriate port type displays.
•
Press
Selection screen or exit programming.
•
Continue programming analog extensions as port type "V.A." as required.
•
Press
Selection screen or exit programming.
P7290 IMM
DX-80 I
NSTALLATION AND
show chg bksp
], [ ], [ ], and [
." (Note: This eight-character password can be changed.)
save
]. (Where "nnn" is the extension number of the analog port connected
to return to the previous menu level or press
to return to the previous menu level or press
3-231
M M 03/01
AINTENANCE ANUAL
Recorded Announcement Devices
save
] are LCD interactive button operations. Use the
!+*
and then enter the DB Admin password
pooled
" in a group (available
to return to the DB Item
to return to the DB Item