Avaya G250 Maintenance Manual page 292

Media gateways
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G250/G350 traps
Table 129: G250/G350 Traps and Resolutions (continued)
Enterprise
Trap
ID
cmgTrapTypes
104
cmgTrapTypes
105
cmgTrapTypes
106
292 Maintenance for the Avaya G250 and Avaya G350 Media Gateways
Name
cmgNoControllerFault
cmgnoControllerClear
cmgRegistrationFault
Msg
Severity
Description / Resolution
Facility
Major
The Media Gateway does not have any
controllers in its controller list.
The cmgNoControllerFault trap has been
cleared.
Major
The Media Gateway cannot register with
any controllers in its controller list.
1. Verify that the controller list is
empty. From the CLI, use the
command show mgc list to verify
that there are no controllers listed.
2. If none are listed, correct this by
adding the correct IP address of
the S8700/S8710/S8500/S8300. In
the CLI's 'configure' mode, use a
set mgc list command with the
correct IP address.
1. Verify that the controller list is
correct. From the CLI, use the
command show mgc list. The IP
address should match the Media
Server CLAN or the Media Server
IP addresses.
2. If needed, correct this in the CLI's
'configure' mode. Clear the mgc list
with the clear mgc list command.
Then use a set mgc list with the
correct IP addresses.
3. If the IP address in the mgc list
matches the Media Server CLAN
or the Media Server IP addresses,
there may be a network problem.
4. Verify that the primary controller is
up.
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