Avaya G250 Maintenance Manual page 108

Avaya Communication Manager controlled maintenance
Table 37: TEST #36 Station Status and Translation Audits and Updates (continued)
Error Test
Code Result
1 FAIL
5 FAIL
7 FAIL
8 FAIL
PASS
Any NO
BOARD
108 Maintenance for the Avaya G250 and Avaya G350 Media Gateways
Description/ Recommendation
The switchhook audit failed. This result does not indicate a hardware
problem. The other updates were not performed because of this
failure. This may occur if the audit is performed at the same time the
terminal equipment goes off-hook.
Use the status station extension command to determine when the
port is available.
Retry the command at 1-minute intervals no more than 5 times.
If the test continues to fail, escalate the problem.
The message waiting lamp update failed. This may be an internal
software error. The translation and ringer updates were not performed
because of this failure.
The translation update failed. There may be an internal software error.
The ringer update was not performed because of this failure.
The ringer update failed. There may be an internal software error.
Retry the command at 1-minute intervals no more than 5 times.
If the test continues to fail, escalate the problem.
The software and the port processor have the same status. Investigate
user-reported troubles on this port by running other port tests, by
examining station wiring, or by inspecting the station.
The test could not relate the internal ID to the port (no board). This
result could be due to incorrect translations, no board is inserted, an
incorrect board is inserted, or an insane board is inserted.
Check to make sure that the board translations are correct. Use the
list configuration command, and resolve any problems.
If the board is correctly inserted, use the busy board GGGVS
command.
Use the reset board GGGVS command.
Use the release board GGGVS command.
Use the test board GGGVS long command. This re-establishes the
link between the internal ID and the port.
If this is not the case, check to make sure that a valid board is inserted.
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