Avaya G250 Maintenance Manual page 216

Avaya Communication Manager controlled maintenance
(g) This error indicates transient communication problems with this media module. This
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error is not service-affecting and no action is required.
(h) This error, when reported with Aux data in the range of 4352 to 4358, indicates that the
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media module has reported an on-board hardware failure. The media module will
continuously test the hardware and report the results approximately every 10 minutes. If
the hardware problem is resolved, the "leaky bucket" strategy should clear the alarm in
approximately 30 minutes. However, if the alarm does NOT clear in 30 minutes, then the
media module should be replaced.
(i) This error can be ignored, but look for other errors on this media module.
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(k) This error indicates that no ringing current is detected. Run Test #51, Ringing
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Application Test, and follow the procedures for Test #51. This error is only applicable to
Analog Line media modules.
(l) The hyperactive media module is out-of-service and may exhibit one or more of the
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following symptoms:
- The common media module level tests such as Test #51 are aborting with error code
2000.
- The tests run on the ports of this media module are returning with a NO-BOARD.
- A busy-out/release of the media module has no affect on test results.
- A list configuration command shows that the media module and ports are properly
installed.
If this error happens again within 15 minutes, then replace the media module. If the XXX-BD
is a Digital Line media module, then check the alarm level. If the alarm level is a WARNING,
this indicates that users are probably causing the hyperactivity by playing with their digital
stations. If the media module is really hyperactive then this alarm will be upgrade to a
MINOR alarm within 1 hour. If the alarm level is a MINOR alarm, then replace the media
module.
(n) This error is not service-affecting and no action is required.
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(o) Error type 3999 indicates that the media module sent a large number of control channel
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messages to the switch within a short period of time. If error type 1538 is also present,
then the media module was taken out-of-service due to hyperactivity. If error type 1538 is
not present, then the media module has not been taken out-of-service, but it has
generated 50% of the messages necessary to be considered hyperactive. This may be
completely normal during heavy traffic periods. However, if this error type is logged when
the media module is being lightly used, it may indicate a problem with the media module or
the equipment attached to it.
216 Maintenance for the Avaya G250 and Avaya G350 Media Gateways