System Technician-Demanded Tests: Descriptions And Error Codes - Avaya G250 Maintenance Manual

Avaya Communication Manager controlled maintenance
(i) Error Type 2562—Retry Failure error. This error is logged only. It is not a hardware
●
failure and hence does not start any testing or generate any alarms. This error comes from
call processing and is generated when a second attempt (retry) to seize an outgoing trunk
fails.
(j) Error Type 2817—Glare error. This error is logged only. It is not a hardware failure and
●
hence does not start any testing or generate any alarms. This error is the result of a
simultaneous seizure of a two-way trunk from both the near-end and the far-end. Attempt
to place the call again. If the error persists, escalate.
(k) Error Type 3840—Port Audit and Update Test (#36) failed due to an internal system
●
error. Enter the status trunk command to verify the status of the trunk. If the trunk is
out-of-service, then enter the release trunk command to put it back into in-service. Retry
the test command.
System Technician-Demanded Tests: Descriptions and Error
Codes
!
CAUTION:
Always investigate tests in the order they are presented in the table below when
CAUTION:
inspecting errors in the system. By clearing error codes associated with the NPE
Crosstalk Test, for example, you may also clear errors generated from other tests
in the testing sequence.
.
Table 42: Order of Investigation
Order of Investigation
NPE Crosstalk Test (#6)
Note: This Test ABORTS
Conference Circuit Test (#7)
Note: This Test ABORTS
DS1 CO Trunk Seizure Test (#314)
Note: This Test ABORTS
Port Audit and Update Test (#36)
*D = Destructive; ND = Nondestructive
114 Maintenance for the Avaya G250 and Avaya G350 Media Gateways
Short Test Long Test
Sequence Sequence
X
X
X X
X X
D/ND*
ND
ND
ND
ND