Avaya G250 Maintenance Manual page 176

Avaya Communication Manager controlled maintenance
Table 79: Descriptions and Recommendations for Error Types 3842-3942 (continued)
Error Description
Code
3905 Protocol detail; may offer a
clue if customer is having
ISDN calls denied with an
unexpected intercept tone.
3906 Protocol detail; may offer a
clue if customer is having
ISDN calls denied with an
unexpected intercept tone.
3909 A request to use a network
service has been made,
but the network has
rejected the request
because the requested
service is not
implemented.
3910 Only restricted digital BC
available.
3919 Service or option not
implemented, unspecified.
Used when no other cause
in this class applies.
3928 A call was denied because
of a basic incompatibility
between the type of call
and either the facilities
selected by the routing
pattern or the called user
itself.
3942 Timer expiry: T310
time-out, no answer to
CALL PROCEEDING.
176 Maintenance for the Avaya G250 and Avaya G350 Media Gateways
Recommendation
If customer is complaining of unexpected intercept
tones when accessing ISDN trunks or PRI endpoints
and no other cause can be found, escalate the problem
and provide the next tier with this Error Log
information.
If customer is complaining of unexpected intercept
tones when accessing ISDN trunks or PRI endpoints
and no other cause can be found, escalate to the
problem and provide the next tier with this Error Log
information.
Follow the recommendations listed above for Error
Type 3890.
This error might be helpful as a clue if the customer
complains of receiving unexpected intercept tone after
accessing ISDN trunks or PRI endpoints. Determine
the trunk group from the media module and port
number (in the aux data field) and then check the BCC
fields of the pertinent routing patterns. Also, investigate
whether or not the calling and called endpoints are
compatible (for example, some ISDN switches may not
allow a voice station to call a data extension).
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