Multiple Sip Accounts; Outgoing Calls - ZyXEL Communications P-2612HW-F1 User Manual

Chapter 27 Troubleshooting
The PHONE light should come on. Make sure that your telephone is connected to
1
the PHONE port.
You can also check the VoIP status in the Status screen.
2
If the VoIP settings are correct, use speed dial to make peer-to-peer calls. If you
3
can make a call using speed dial, there may be something wrong with the SIP
server, contact your VoIP service provider.

27.6 Multiple SIP Accounts

You can set up two SIP accounts on your ZyXEL Device and your ZyXEL Device is
equipped with two phone ports. By default your ZyXEL Device uses SIP account 1
with both phone ports for outgoing calls, and it uses SIP accounts 1 and 2 for
incoming calls. With this setting, you always use SIP account 1 for your outgoing
calls and you cannot distinguish which SIP account the calls are coming in
through. If you want to control the use of different dialing plans for accounting
purposes or other reasons, you need to configure your phone ports in order to
control which SIP account you are using when placing or receiving calls.

27.6.1 Outgoing Calls

The following figure represents the default behavior of your ZyXEL Device when
two SIP accounts are configured and you are using two phones. When you place a
call from phone port 1 or phone port 2, the ZyXEL Device will use SIP account 1.
Figure 246 Outgoing Calls: Default
PHONE 1
PHONE 2
444
Internet
SIP 1
SIP 2
P-2612HW-F1 User's Guide