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Hold
DESCRIPTION
CONSIDERATIONS
RELATED FEATURES
How to Program
No programming necessary.
Hold Disconnect Interval
DESCRIPTION
3-88 MERLIN II System Features
When you need to put someone on hold, use the Hold feature.
When you leave a call on hold for more than a minute, your phone rings
to remind you the call is still on hold.
If you are having problems with callers on hold being disconnected, or if
the light next to the held call continues to flash after a person outside the
system has disconnected the call, you should reset the disconnect interval
for your system.
If everyone in a conference call composed of people connected to the
MERLIN II system, places the call on hold, the call is automatically
terminated.
Conference
Hold Disconnect Interval
Telephone company central offices use either a "short" (50 millisecond) or a
"long" (450 millisecond) disconnect interval. Most telephone companies use a
long interval, so your MERLIN II system is factory-set for a long interval. If
your telephone company uses a short interval or if your MERLIN II system
has been reprogrammed, the disconnect interval for your system may cause
problems with held calls.
How to Use
To place a call on hold:
1 Press Hold.
The green light next to the call's line button flashes
r a p i d l y .
If someone else puts a call on hold from another
phone, the green light flashes slowly next to the
call's line button on your phone.
To take a call off hold:
1 Press the call's line button with your handset
lifted.
The green light becomes steady.
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