Configuring Hold Settings - AT&T Syn248 SB35010 Installation And Configuration Manual

Syn248 Installation and Configuration Guide

Configuring Hold Settings

You can create a hold announcement for callers to hear when they are on hold. When
the hold announcement is disabled, callers on hold hear two short beeps every 10
seconds.
The hold announcement does not play when placing a conference on hold, or if
one of the parties drops out of the conference.
To configure Hold Settings:
1. In the navigation menu at left, click Hold Settings. The Hold Settings page
appears.
2. If you want to use a hold announcement, click Enable.
3. Enter the amount of delay before the announcement first plays to a caller on hold.
4. Enter the delay before the announcement repeats.
5. To play, record, or delete the announcement, click
6. Follow the instructions on the Hold Announcement page to record a prompt.
OR
Click
System Configuration
to delete the announcement.
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