Ringing Options - AT&T Merlin II Release 3 System Manual

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Ringing Options

DESCRIPTION
CONSIDERATIONS
When a square or behind-switch system is installed, the lines at each phone
ring immediately when a call comes in on them. In pooled systems, the two
pool buttons above Intercom-Voice are factory-set for no ring. You can
change these factory-set ringing options to suit your needs, selecting the
ringing options you prefer for individual lines or for all your lines. You can
set lines so that incoming calls ring immediately, after a delay, or not at all.
You can also decide whether you want to keep the Abbreviated Ringing
feature (the factory-setting) or remove it. With Abbreviated Ringing, if you
are on a call and another call comes in, the new call rings only once. The
green light next to the button continues to flash as a reminder, but the
incoming call does not interrupt the call in progress. If you prefer, you can
remove Abbreviated Ringing. In that case, the new call continues to ring until
it is answered or the caller hangs up. Abbreviated Ringing applies to
incoming calls only. Returning transferred calls ring repeatedly.
The following tips are useful for deciding how and when phones in your
MERLIN II system should ring:
Select Immediate Ring for people responsible for answering incoming
calls, such as the system attendant. You can also use this option for
private lines that don't need to be screened or for people who answer
their own calls.
Select Delayed Ring if you need to provide backup coverage on a shared
line. The backup phone rings only after it has rung twice somewhere else.
Then, when calls come in for a person who is away from his or her desk,
that person's calls will ring at the phone of a backup person. Delayed ring
is often useful for a secretary who picks up calls for someone on a
personal line.
Select No Ring for people who do not normally answer incoming calls. If
the attendant answers all the calls that come into the office, all other
phones in the office can be set for no ring. You might also prefer to
program telephones in public places, such as lobbies or conference rooms,
not to ring. A line programmed for no ring does not ring on outside calls,
but does ring for transferred and intercom calls.
In pooled systems, all lines in a pool are activated when the ring is turned
on for that pool.
MERLIN II System Features
3-117

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