Hold - AT&T SYSTEM 25 User Manual

Hold

You can hold a call while you attend to other matters, and
then pick up the call again. After you put a call on hold,
you can hang up the handset without losing the held call.
If you do not return to a held call within a preset time
interval, the system will remind you with a visible change in
the wink rate and, if administered, an audible tone. After a
second timed reminder occurs, the system can either
continue to generate reminders or cause the call to start
ringing again as an incoming call at the <LOOP> button
where it is held. This option is controlled by your System
Administrator.
Automatic Hold and Automatic Release
If you have the Automatic Hold feature, an active call is put
on hold automatically when you do anything that causes
another loop to be selected (for example, pressing <LOOP>,
<FLEX DSS>, <FACILITY>, or <AUTO ICOM>. Without
this feature (that is, if you have the Automatic Release
feature instead), an active call is lost when you select
another loop without first pressing [HOLD]. Find out from
your System Administrator which of these features your
console has.
Putting an
Active Call on Hold
1. Press [HOLD]
• The green light next to the <LOOP> button of
the held call winks.
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