Hold - AT&T SYSTEM 25 User Manual

Switched loop attendant console
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Hold

You can hold calls while you attend to other matters and then
pick them back up. After you put a call on hold, you may hang
up the handset without losing the call. Keep in mind that when
you put a call on hold the system is signaled that you are
available to receive another call; if there are any calls waiting in
the queue, the system will send the first one to you as soon as
you put your current call on hold.
If you do not return to your held
interval, there will be a visible change in the wink rate and, if
administered, an audible tone. After a second timed reminder is
sent,
the system will either continue to send reminders or cause
the call to start ringing again as an incoming call at the (LOOP)
button where it is held. This option is controlled by your
System Administrator.
Automatic Hold and Automatic Release
If you have the Automatic Hold feature, a call is put on hold
automatically when you select another loop by pressing (LOOP) ,
(FLEX DSS)
(FACILITY)
,
Release feature instead, a call is released or lost when you select
another loop without first pressing
System Administrator which of these features your console has.
Putting a Call on Hold
1 Press
You can handle other matters without
2
call
or (AUTO ICOM)
,
.
(LOOP)
The light next to the
call winks.
disconnecting the line.
(Continued)
within a preset time
If you have the automatic
.
Find out from your
button of the held
29

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