System Speed Dial - AT&T Merlin II Release 3 System Manual

System Speed Dial

DESCRIPTION
CONSIDERATIONS
RELATED FEATURES
You can assign System Speed Dial codes to frequently dialed numbers, such
as warehouse or branch office numbers or the numbers of clients or vendors.
Be sure the list of codes is distributed to people in the office. People can
place a call to one of those numbers quickly, by dialing the code (#600
through #729) or pressing the button on which they have programmed the
code.
IMPORTANT: When programming emergency numbers and/or making test
calls to emergency numbers:
1 Remain on the line until the dispatcher answers and
briefly explain the reason for the call before hanging up.
2 Perform such activities in the off-peak hours, such as early
morning or late evening.
System Speed Dial codes may be unmarked or marked. Marked codes are
especially useful when you want to give users access to a particular
number such as an authorization code for an alternate long-distance
service but do not want to divulge the number.
When a person uses an unmarked System Speed code to make a call,
the Call Report (SMDR) feature prints the telephone number
represented by the System Speed Dial code, not the code itself, in the
call report.
If a person uses a marked System Speed Dial code to place a call, the
telephone number dialed is not recorded by the Call Report feature.
Instead, the System Speed Dial code (for example, #605) is printed, to
preserve the confidentiality of access codes and account numbers.
Marked System Speed Dial codes are dialed even if the telephone
number is on a Disallowed List.
It is sometimes necessary to include a pause, stop, or switchhook flash
within a dialing sequence, or it may be necessary to switch from rotary to
Touch-Tone signals. To do so, you must enter the following special
characters into the dialing sequence.
To program a pause, press Hold.
To program a stop, press Drop.
To program Touch-Tone Enable, press Transfer.
To program a switchhook flash, press Recall and then press Hold.
Call Report
Special Characters in a Programmed Dialing Sequence
MERLIN II System Features 3-127