Event Monitoring Overview; Event Monitoring Terminology - Novell ZENWORKS LINUX MANAGEMENT 7.3 IR2 - ADMINISTRATION GUIDE 02-12-2010 Administration Manual

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Event Monitoring Overview

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Event monitoring allows you to manage your environment by taking messages from the Message
Logger and displaying them in various event logs, making it easy to track errors, problems, and
successful events for your devices, policies, and bundles.
You can capture and store specific events related to devices, policies, and bundles that you or your
organization's help desk can analyze and use to monitor problems without visiting the server or
workstation, which can reduce problem resolution times and increase productivity. The captured
information includes a description, time stamp, severity status, and message ID.
To keep your environment running at its maximum efficiency, you can use the event logs to stay
abreast of critical errors and help you to troubleshoot and fine-tune your environment.
The following sections provide additional information:
Section 37.1, "Event Monitoring Terminology," on page 509
Section 37.2, "Monitoring Device Events," on page 510
Section 37.3, "Monitoring Policy Events," on page 510
Section 37.4, "Monitoring Bundle Events," on page 510
Section 37.5, "Using the Hot List," on page 510
Section 37.6, "Backing Up the Log Files," on page 511

37.1 Event Monitoring Terminology

Event: Something that happens, such as a successful installation, that triggers a message to be
created and sent.
Local Log: A list of the event messages generated by the ZENworks
server or workstation.
System Log: A list of event messages displayed only for servers that are functioning as primary or
secondary ZENworks Servers. The log lists the system event messages generated by the ZENworks
Server for activities that it performs on behalf of all managed devices in its Management Zone.
Message: A detailed description of an event. A message explains an exception such as an error or
warning, provides information to a user, or includes a debug statement used for debugging the
module.
Community String: The protocol password for SNMP. Applications use community strings for
access control. You can use the trap receiver console to define the set of community strings to accept
the trap. The agent, in turn, accepts or rejects the operation. When none of the community string
matches, the trap is discarded.
®
Agent that resides on the
Event Monitoring Overview
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509

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