Table 88
NAS Routing Possibilities
NAS
Home
Key
Attendant
1
Dark
All Busy
2
Dark
Not Busy
3
Dark
X
4
Lit
Not Busy
5
Lit
All Busy
6
Lit
All Busy
7
Lit
All Busy
8
Lit
X
9
Lit
X
Alternate routing to attendant positions
Calls can be routed from one attendant to another attendant location in the
network. Each node can be programmed with the attendant DNs for up to
seven other switches. Up to four of these seven attendant DNs can be used as
alternatives for any one time period. Each of the four attendant alternatives
for each time period can have Drop Back Busy and/or Off-hook Queuing
options configured.
If a call is to be routed to an alternate attendant at another node and all trunks
to the other node are busy, the call is queued for an available route to the
alternate (if the alternate has the Off-hook Queuing feature). The call remains
queued for a specified time, which, upon expiring, causes the call to be
directed to the next alternate attendant.
The operation of NAS routing, as controlled by the activation of the NAS key,
is summarized in Table 88.
Night
CW Lamp
Key
Dark
X
Dark
Dark
Lit
X
Dark
Dark
Dark
No Flash
Dark
Flash
Dark
Flash
Lit
X
Lit
X
International ISDN PRI Feature description and administration
Network Attendant Service
Trunks to
Remote
X
X
X
X
X
Not Busy
All Busy
Not Busy
All Busy
Page 1305 of 1814
Action
Queue to Home Attendant
Select Home Attendant
Route to Home Night
Select Home Attendant
Queue to Home Attendant
Route to Remote Attendant
Queue to Home Attendant
Route to Remote Attendant
Queue to route