Nortel Meridian Meridian 1 Feature Description And Administration page 1235

Operating parameters
Feature interactions
Meridian Hospitality Voice Services
When calls are redirected, they are routed to the Night Call Forward DN
(NCFW) for the particular ACD queue involved. The treatment of calls will
be identical to that of existing Night Call Forward operation for ACD queues,
except that the Night Call Forward DN must be located on the same SL-1
switch as the attendant and room telephones.
When the ISDN/AP link fails, any calls without disconnect supervision which
are connected to the VAS are disconnected immediately. Calls with
disconnect supervision remain connected, until the originating end
disconnects. In either case, a CDR record is produced when the call is
released from the agent.
When the ISDN/AP link becomes operational once again (through either
automatic or manual recovery), the handling of new calls will return to
normal.
No operating parameters are specified for this feature.
Attendant End-to-End Signaling (AEES)
AEES, which uses Dual-tone Multifrequency signaling, requires an
additional Attendant EES key.
Attendant Overflow Position (AOP)
Attendant Overflow allows unanswered calls to the attendant to be forwarded
to a customer-defined DN after a defined time. With AOP equipped,
overflowed calls can be directed to Meridian Mail. The AOP DN must be
defined as an ACD DN, and the ACD DN must be an ACD agent configured
as a Virtual Voice Messaging Service (VMS) agent. A call may also be
overflowed if all the attendants are in Position Busy.
Centralized Attendant Service (CAS)
The attendant must be located on the same switch as Meridian Mail for the
attendant to use Meridian Mail features.
International ISDN PRI Feature description and administration
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