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removing and replacing CRUs 61
removing the air baffle 58
removing the bezel assembly 54
removing the blade handle 56
replacing
battery 61
system-board assembly 90
thermal grease 89
replacing consumable and structural
parts 52
restore settings 18
returning a device or component 49
Russia Class A electronic emission
statement 240
S
safety v
safety statements v, ix
SAS
array
type supported 64
SAS error messages 221
SAS hard disk drive
hot-swap storage device 64
installing 64
save settings 18
screen jitter 173
SCSI 64
sending diagnostic data to IBM 230
Serial Attached SCSI (SAS)
hard disk drive
connectors 13
hot-swap hard disk drive
installing 64
ServeRAID H1135 configuration
utility 33
ServerGuide
error symptoms 182
features 28
network operating system (NOS)
installation 30
using 28
service and support
before you call 229
hardware 231
software 231
service bulletins 93
service processor problems 183
servicing electrical equipment viii
setting option ROM execution order 36
setup
with ServerGuide 29
Setup utility 17, 18, 25
software problems 183
software service and support telephone
numbers 231
solving problems 93
specifications
BladeCenter HS23E 7
start options 18
starting the blade server 11
Starting the HII Configuration
Application 34
startup sequence options 18
startup sequence, setting 18
static electricity 48
244
BladeCenter HS23E Type 8038 and 8039: Problem Determination and Service Guide
static-sensitive devices, handling 48
stopping the blade server 12
storage drive
connectors 13
problems 170
storage interface card 75
installing 76
removing 75
SAS controller 75
structural parts 45
support web page, custom 231
SW1 - 2 system board switch
description 14
SW1 - 3 system board switch
description 14
SW1 - 4 system board switch
description 14
SW1 - 5 system board switch
description 14
SW1 - 6 system board switch
description 14
SW1 - 7 system board switch
description 14
SW1 - 8 system board switch
description 14
SW1-1 system board switch
description 14
system board
LEDs 15
switches 13
system board layouts 12
system information 18
system MAC addresses 18
system reliability 48
system security 18
system summary information 18
system-board assembly
replacement 90
system-board connectors 13
system-event log 96
T
Taiwan Class A electronic emission
statement 240
telecommunication regulatory
statement 236
telephone numbers 231
thermal grease
heat sink 84
thermal grease, replacing 89
TPM physical presence switch 14
trademarks 234
trained service technicians,
guidelines vii
troubleshooting
Light path diagnostics 94
Problem isolation tables 94
service bulletins 93
troubleshooting tables 169
turning off the blade server 12
turning on the blade server 11
U
UEFI
error codes 98
UEFI compatible devices
configuring 32
UEFI update failure 217
UEFI/POST error codes 99
unable to communicate 174
undetermined problems 226
undocumented problems 3
United States FCC Class A notice 237
Universal Serial Bus (USB) problems 184
universal unique identifier, updating 23
unsafe conditions, inspecting for vii
updating
universal unique identifier 23
updating firmware 31
updating the DMI/SMBIOS data 25
Setup utility 25
USB Flash key
installing 70
removing 69
supported 70
USB in-band interface, disabling 37, 38
utility
PXE boot agent program, using 30
Setup utility 17
V
video problems 173
viewing event logs 97
viewing the test results 193
W
Web site
ServerGuide 28
wrong characters 173
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