Lenovo BladeCenter HS23E Problem Determination And Service Manual page 122

108
BladeCenter HS23E Type 8038 and 8039: Problem Determination and Service Guide
v Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are
consumable, structural, or CRU parts.
v If an action step is preceded by "(Trained technician only)," that step must be
performed only by a trained technician.
Diagnostic
code Message
S.51003 [S.51003] An
uncorrectable
memory error was
detected in DIMM
slot % on rank %.
[S.51003] An
uncorrectable
memory error was
detected on
processor %
channel %. The
failing DIMM
within the channel
could not be
determined.
[S.51003] An
uncorrectable
memory error has
been detected
during POST.
S.51006 [S.51006] A
memory mismatch
has been detected.
Please verify that
the memory
configuration is
valid.
Description Action
Fatal Memory
1. Refer to TIP H21455 for
Error Occurred.
minimum code level.
2. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this memory error.
3. If the problem remains, replace
the affected DIMMs (see
"Removing a memory module"
on page 65 and "Installing a
memory module" on page 66).
4. (Trained technician only) If the
problem occurs on the same
DIMM connector, check the
DIMM connector. If the connector
contains any foreign material or
is damaged, replace the
system-board assembly (see
"Removing the system-board
assembly" on page 90 and
"Installing the system-board
assembly" on page 91).
5. (Trained technician only) Remove
the affected microprocessor and
check the microprocessor socket
pins for any damaged pins. If a
damage is found, replace the
system-board assembly.
6. (Trained technician only) Replace
the affected microprocessor (see
"Removing a microprocessor and
heat sink" on page 81 and
"Installing a microprocessor and
heat sink" on page 84).
One or More Make sure that the DIMMs have
Mismatched been installed in the correct sequence
DIMMs Detected. (see "Installing a memory module"
on page 66).