Lenovo BladeCenter HS23E Problem Determination And Service Manual page 157

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are consumable, structural, or CRU
parts.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code Event ID
0x806f0013 806f0013-1701ffff
Type
Error Message
Info
A diagnostic
interrupt has
occurred on system
(NMI State).
Action
1. Verify that you have the latest system
firmware (see "Updating firmware and
device drivers" on page 31).
2. If an expansion card is installed in the
blade server, verify that the firmware for
each expansion card is up to date.
3. Run the Setup utility and restore system
setting to defaults (see "Using the Setup
utility" on page 18).
4. Check the event logs for other related
error messages (see "Event logs" on page
96).
5. Remove each expansion card, one at a
time until the error does not occur (see
"Removing an I/O expansion card" on
page 71).
6. Replace failing adapter and reinstall any
other expansion cards that were removed
(see "Installing an I/O expansion card"
on page 73).
7. (Trained technician only) If the error
continues, replace the system-board
assembly (see "Removing the
system-board assembly" on page 90 and
"Installing the system-board assembly"
on page 91).
Chapter 6. Diagnostics
143

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