Lenovo BladeCenter HS23E Problem Determination And Service Manual page 151

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are consumable, structural, or CRU
parts.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code Event ID
0x80070200 80070219-0701ffff
0x80070200 8007021b-0301ffff
8007021b-0302ffff
0x80070200 8007021b-0301ffff
8007021b-0302ffff
Type Error Message
Error System board, chip
set (SysBrd Fault)
critical
Error Processor X,
interconnect (CPU
X QPILinkErr)
critical [Note:
X=1,2]
Sensor (CPU X
Error
QPILinkErr) critical
[Note: X=1,2]
Action
1. Make sure that the latest firmware is
being used (see "Updating firmware and
device drivers" on page 31).
2. Reseat the blade server in the
BladeCenter (see "Removing the blade
server from the BladeCenter unit" on
page 49 and "Installing the blade server
in a BladeCenter unit" on page 50).
3. Reset the UEFI firmware settings to
default values using the Setup utility (see
"Using the Setup utility" on page 18).
4. Clear the CMOS data by removing the
system battery for 30 seconds (see
"Removing the battery" on page 61 and
"Installing the battery" on page 62).
5. (Trained technician only) Replace the
system-board assembly (see "Removing
the system-board assembly" on page 90
and "Installing the system-board
assembly" on page 91).
1. Check the IBM support website for an
applicable retain tip or firmware update
that applies to this error.
2. (Trained technician only) Reseat the
processor (see "Removing a
microprocessor and heat sink" on page 81
and "Installing a microprocessor and heat
sink" on page 84).
3. (Trained technician only) If the error
continues, replace the system-board
assembly (see "Removing the
system-board assembly" on page 90 and
"Installing the system-board assembly"
on page 91).
1. Check the IBM support website for an
applicable retain tip or firmware update
that applies to this error.
2. (Trained technician only) Reseat the
processor (see "Removing a
microprocessor and heat sink" on page 81
and "Installing a microprocessor and heat
sink" on page 84).
3. (Trained technician only) If the error
continues, replace the system-board
assembly (see "Removing the
system-board assembly" on page 90 and
"Installing the system-board assembly"
on page 91).
Chapter 6. Diagnostics
137