Lenovo BladeCenter HS23E Problem Determination And Service Manual page 139

v Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are
consumable, structural, or CRU parts.
v If an action step is preceded by "(Trained technician only)," that step must be
performed only by a trained technician.
Diagnostic
code Message
I.3808004 [I.3808004] The
IMM System Event
Log (SEL) is full.
I.3818001 [I.3818001] The
firmware image
capsule signature
for the currently
booted flash bank
is invalid.
I.3818002 [I.3818002] The
firmware image
capsule signature
for the non-booted
flash bank is
invalid.
I.3818003 [I.3818003] The
CRTM flash driver
could not lock the
secure flash region.
Description Action
IPMI System Event Run the Setup utility to clear IMM2
Log is Full. logs and restart the server (see
"Using the Setup utility" on page
18).
Current Bank
1. Run the Setup utility (see "Using
CRTM Capsule
the Setup utility" on page 18),
Update Signature
select Load Default Settings, and
Invalid.
save the settings.
2. Recover the server firmware (see
"Recovering from a UEFI update
failure" on page 217).
3. (Trained technician only) Replace
the system board (see "Removing
the system-board assembly" on
page 90 and "Installing the
system-board assembly" on page
91).
Opposite Bank
1. Run the Setup utility (see "Using
CRTM Capsule
the Setup utility" on page 18),
Update Signature
select Load Default Settings, and
Invalid.
save the settings.
2. Recover the server firmware (see
"Recovering from a UEFI update
failure" on page 217).
3. (Trained technician only) Replace
the system board (see "Removing
the system-board assembly" on
page 90 and "Installing the
system-board assembly" on page
91).
CRTM Could not
1. Run the Setup utility (see "Using
lock secure flash
the Setup utility" on page 18),
region.
select Load Default Settings, and
save the settings.
2. Recover the server firmware (see
"Recovering from a UEFI update
failure" on page 217).
3. (Trained technician only) Replace
the system board (see "Removing
the system-board assembly" on
page 90 and "Installing the
system-board assembly" on page
91).
125
Chapter 6. Diagnostics