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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are consumable, structural, or CRU
parts.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code Event ID
0x80070300 80070301-1001ffff
80070301-1002ffff
80070301-1003ffff
80070301-1004ffff
0x80070300 80070302-1001ffff
80070302-1002ffff
80070302-1003ffff
80070302-1004ffff
Type
Error Message
Error
Expansion Module,
temperature
(BPE4_X_TMP)
non-recoverable
[Note: X=1-4]
Error
Expansion Module,
voltage
(BPE4_X_VOL)
non-recoverable
[Note: X=1-4]
Action
1. Check the IBM support website for an
applicable retain tip or firmware update
that applies to this temperature error.
2. Make sure that the room temperature is
within the operating specifications (see
"Features and specifications" on page 7).
3. Make sure that none of the air vents on
the BladeCenter unit and on the blade
server are blocked.
4. Make sure that all of the fans on the
BladeCenter unit are running.
5. Make sure that each bay of the
BladeCenter unit has either a device or a
filler installed.
6. Make sure that the blade server is not
missing any heat sinks, DIMMs, heat-sink
fillers, or DIMM fillers (see Chapter 4,
"Parts listing," on page 41).
7. View the event logs provided by the
advanced management module for your
BladeCenter unit and resolve any related
errors that might be displayed.
8. Clear the CMOS data by removing the
system battery for 30 seconds (see
"Removing the battery" on page 61 and
"Installing the battery" on page 62).
9. Make sure that the heat sink is properly
attached to the microprocessor (see
"Installing a microprocessor and heat
sink" on page 84).
1. If the under voltage problem is occurring
on all blade servers, look for other events
in the IMM2 event log related to power
and resolve those events (see "Event
logs" on page 96).
2. View the event log provided by the
advanced management module for your
BladeCenter unit and resolve any power
related errors that might be displayed.
3. If other modules or blades are logging
the same issue then check the system
power supply, otherwise replace the
Blade PCI Express I/O expansion unit.
See "Removing an optional expansion
unit" on page 79 and "Installing an
optional expansion unit" on page 80.
Chapter 6. Diagnostics
139
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