Lenovo BladeCenter HS23E Problem Determination And Service Manual page 146

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are consumable, structural, or CRU
parts.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code Event ID
0x80010b00 80010b01-1001ffff
80010b01-1002ffff
80010b01-1003ffff
80010b01-1004ffff
0x80010b00 80010b01-2101ffff
0x80030100 80030006-2101ffff
132
BladeCenter HS23E Type 8038 and 8039: Problem Determination and Service Guide
Type Error Message
Error Expansion Module,
(GPU_X TMP)
temperature (upper
non-recoverable)
has asserted. [Note:
X=1-4]
Error System mgmt
software (PCH
Temp) temperature
(upper
non-recoverable)
has asserted.
Info Sensor (Sig Verify
Fail) has deasserted.
Action
1. Check the IBM support website for an
applicable retain tip or firmware update
that applies to this temperature error.
2. Make sure that the room temperature is
within the operating specifications (see
"Features and specifications" on page 7).
3. Make sure that none of the air vents on
the BladeCenter unit and on the blade
server are blocked.
4. Make sure that all of the fans on the
BladeCenter unit are running.
5. Make sure that each bay of the
BladeCenter unit has either a device or a
filler installed.
6. Make sure that the blade server is not
missing any heat sinks, DIMMs, heat-sink
fillers, or DIMM fillers (see Chapter 4,
"Parts listing," on page 41).
7. View the event logs provided by the
advanced management module for your
BladeCenter unit and resolve any related
errors that might be displayed.
8. Clear the CMOS data by removing the
system battery for 30 seconds (see
"Removing the battery" on page 61 and
"Installing the battery" on page 62).
9. Make sure that the heat sink is properly
attached to the microprocessor (see
"Installing a microprocessor and heat
sink" on page 84).
1. Make sure that the room temperature is
within the operating specifications (see
"Features and specifications" on page 7).
2. Make sure that none of the air vents on
the BladeCenter unit and on the blade
server are blocked.
3. Make sure that all of the fans on the
BladeCenter unit are running.
4. Check the error logs about the
temperature and the fan (see
"UEFI/POST error codes" on page 99).
Information only; no action is required.