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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are consumable, structural, or CRU
parts.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code Event ID
0x806f0313 806f0313-1701ffff
806f0323-2101ffff
0x806f040c 806f040c-2001ffff
806f040c-2002ffff
806f040c-2003ffff
806f040c-2004ffff
806f040c-2005ffff
806f040c-2006ffff
806f040c-2007ffff
806f040c-2008ffff
806f040c-2009ffff
806f040c-200affff
806f040c-200bffff
806f040c-200cffff
Type
Error Message
Error
A software NMI has
occurred on system
(NMI State).
Info
Power cycle of
system initiated by
watchdog IPMI
Watchdog.
Info
Memory device X
(DIMM X) memory
disabled [Note X =
1-12]
Action
1. Verify that you have the latest system
firmware (see "Updating firmware and
device drivers" on page 31).
2. If an expansion card is installed in the
blade server, verify that the firmware for
each expansion card is up to date.
3. Run the Setup utility and restore system
setting to defaults (see "Using the Setup
utility" on page 18).
4. Check the event logs for other related
error messages (see "Event logs" on page
96).
5. Reseat any expansion cards that are
installed in the blade server (see
"Removing an I/O expansion card" on
page 71 and "Installing an I/O expansion
card" on page 73).
6. Remove each expansion card, one at a
time until the error does not occur (see
"Removing an I/O expansion card" on
page 71).
7. Replace failing adapter and reinstall any
other expansion cards that were removed
(see "Installing an I/O expansion card"
on page 73).
8. (Trained technician only) If the error
continues, replace the system-board
assembly (see "Removing the
system-board assembly" on page 90 and
"Installing the system-board assembly"
on page 91).
Information only; no action is required.
1. If the memory module was disabled
because of a memory fault (error code
0x806f010c, 0x806f030c, or 0x806f050c),
follow the procedure for that event and
restart the server.
2. Check the IBM support website for an
applicable retain tip or firmware update
that applies to this memory event. If no
memory fault is recorded in the logs and
no DIMM connector error LED is lit,
re-enable the memory modules using the
Setup utility or the Advanced Settings
Utility (ASU).
Chapter 6. Diagnostics
157
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