Lenovo BladeCenter HS23E Problem Determination And Service Manual page 140

126
BladeCenter HS23E Type 8038 and 8039: Problem Determination and Service Guide
v Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are
consumable, structural, or CRU parts.
v If an action step is preceded by "(Trained technician only)," that step must be
performed only by a trained technician.
Diagnostic
code Message
S.3818004 [S.3818004] The
CRTM flash driver
could not
successfully flash
the staging area. A
failure occurred.
W.3818005 [W.3818005] The
CRTM flash driver
could not
successfully flash
the staging area.
The update was
aborted.
S.3818007 [S.3818007] The
firmware image
capsules for both
flash banks could
not be verified.
Description Action
CRTM Update
1. Run the Setup utility (see "Using
Failed.
the Setup utility" on page 18),
select Load Default Settings, and
save the settings.
2. Recover the server firmware (see
"Recovering from a UEFI update
failure" on page 217).
3. (Trained technician only) Replace
the system board (see "Removing
the system-board assembly" on
page 90 and "Installing the
system-board assembly" on page
91).
CRTM Update
1. Run the Setup utility (see "Using
Aborted.
the Setup utility" on page 18),
select Load Default Settings, and
save the settings.
2. Recover the server firmware (see
"Recovering from a UEFI update
failure" on page 217).
3. (Trained technician only) Replace
the system board (see "Removing
the system-board assembly" on
page 90 and "Installing the
system-board assembly" on page
91).
CRTM image
1. Run the Setup utility (see "Using
capsule could not
the Setup utility" on page 18),
be verified.
select Load Default Settings, and
save the settings.
2. Recover the server firmware (see
"Recovering from a UEFI update
failure" on page 217).
3. (Trained technician only) Replace
the system board (see "Removing
the system-board assembly" on
page 90 and "Installing the
system-board assembly" on page
91).