Lenovo BladeCenter HS23E Problem Determination And Service Manual page 181

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are consumable, structural, or CRU
parts.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code Event ID
0x806f0813 806f0813-2582ffff
0x806f0813 806f0813-2584ffff
Type Error Message
Error PCI (PCIs)
uncorrectable error
has occurred.
Error Processor (CPUs)
uncorrectable error
has occurred.
Action
1. Check the operating system event log and
the system event log as it may contain
additional information (see "Event logs"
on page 96).
2. Reseat the blade server in the
BladeCenter (see "Removing the blade
server from the BladeCenter unit" on
page 49 and "Installing the blade server
in a BladeCenter unit" on page 50).
3. Update the device drivers for any
expansion cards that are installed into the
blade server.
4. Reseat the expansion card (see
"Removing an I/O expansion card" on
page 71 and "Installing an I/O expansion
card" on page 73).
5. Replace the expansion card (see
"Removing an I/O expansion card" on
page 71 and "Installing an I/O expansion
card" on page 73).
1. Remove the blade server and ensure the
processors are installed correctly (see
"Installing a microprocessor and heat
sink" on page 84).
2. Verify that the system is running the
latest UEFI firmware (see "Updating
firmware and device drivers" on page
31).
3. Run the Setup utility (see "Using the
Setup utility" on page 18).
a. Make sure that both processors are
displayed by the system.
b. Load the default settings.
c. Go to the System Settings menu and
make sure the processor is enabled.
4. (Trained technician only) If the problem
continues, replace the processor (see
"Removing a microprocessor and heat
sink" on page 81 and "Installing a
microprocessor and heat sink" on page
84).
5. (Trained technician only) If the error
continues, replace the system-board
assembly (see "Removing the
system-board assembly" on page 90 and
"Installing the system-board assembly"
on page 91).
Chapter 6. Diagnostics
167