Lenovo BladeCenter HS23E Problem Determination And Service Manual page 169

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are consumable, structural, or CRU
parts.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code Event ID
0x806f030c 806f030c-2581ffff
Type Error Message
Error Memory device (All
DIMMS) memory
scrub failed.
Action
1. Refer to TIP H21455 for minimum code
level.
2. Check the IBM support website for an
applicable retain tip or firmware update
that applies to this memory error.
3. Install the affected memory modules (as
indicated by the error LEDs on the
system board or the event logs) to a
different memory channel or
microprocessor (see "Installing a memory
module" on page 66 for memory
population sequence).
4. If the error still occurs on the same
memory module, replace the affected
memory module.
5. (Trained technician only) If the problem
occurs on the same DIMM connector,
check the DIMM connector. If the
connector is damaged, replace the
system-board assembly (see "Removing
the system-board assembly" on page 90
and "Installing the system-board
assembly" on page 91).
6. (Trained technician only) Remove the
affected microprocessor and check the
microprocessor socket pins for any
damaged pins. If a damage is found,
replace the system-board assembly (see
"Removing the system-board assembly"
on page 90 and "Installing the
system-board assembly" on page 91).
7. (Trained technician only) Replace the
affected microprocessor (See "Removing a
microprocessor and heat sink" on page 81
and "Installing a microprocessor and heat
sink" on page 84).
Chapter 6. Diagnostics
155