Lenovo BladeCenter HS23E Problem Determination And Service Manual page 117

v Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are
consumable, structural, or CRU parts.
v If an action step is preceded by "(Trained technician only)," that step must be
performed only by a trained technician.
Diagnostic
code Message
I.18009 [I.18009] A core
speed mismatch
has been detected
for one or more
processor packages.
I.1800A [I.1800A] A
mismatch has been
detected between
the speed at which
a QPI link has
trained between
two or more
processor packages.
Description Action
Processors have
1. Make sure the microprocessor is
mismatched Core
supported by the blade server.
Speed.
See http://www.ibm.com/
systems/info/x86servers/
serverproven/compat/us/ .
2. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this error.
3. Run the Setup utility and select
System Information
Summary
view the microprocessor
information to compare the
installed microprocessor
specifications.
4. (Trained technician only) Remove
and replace one of the
microprocessors so that they both
match (see "Removing a
microprocessor and heat sink" on
page 81 and "Installing a
microprocessor and heat sink" on
page 84).
Processors have
1. Make sure the microprocessor is
mismatched Bus
supported by the blade server.
Speed.
See http://www.ibm.com/
systems/info/x86servers/
serverproven/compat/us/ .
2. Check the IBM support website
for an applicable retain tip or
firmware update that applies to
this error.
3. Run the Setup utility and select
System Information
Summary
view the microprocessor
information to compare the
installed microprocessor
specifications.
4. (Trained technician only) Remove
and replace one of the
microprocessors so that they both
match (see "Removing a
microprocessor and heat sink" on
page 81 and "Installing a
microprocessor and heat sink" on
page 84).
System
Processor Details to
System
Processor Details to
103
Chapter 6. Diagnostics