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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 4, "Parts listing," on page 41 to determine which components are consumable, structural, or CRU
parts.
v If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
Error Code Event ID
0x806f0807 806f0807-0301ffff
806f0807-0302ffff
0x806f0807 806f0807-2584ffff
Type
Error Message
Info
Processor X (CPU
X) has been
disabled. [Note
X=1,2]
Info
Processor (All
CPUs) has been
disabled.
Action
1. Remove the blade server and ensure the
processors are installed correctly (see
"Installing a microprocessor and heat
sink" on page 84).
2. Check the event logs for other related
error messages (see "Event logs" on page
96).
3. Verify that the system is running the
latest UEFI firmware (see "Updating
firmware and device drivers" on page
31).
4. Run the Setup utility (see "Using the
Setup utility" on page 18).
a. Make sure that both processors are
displayed by the system.
b. Load the default settings.
c. Go to the System Settings menu and
make sure the processor is enabled.
1. Remove the blade server and ensure the
processors are installed correctly (see
"Installing a microprocessor and heat
sink" on page 84).
2. Check the event logs for other related
error messages (see "Event logs" on page
96).
3. Verify that the system is running the
latest UEFI firmware (see "Updating
firmware and device drivers" on page
31).
4. Run the Setup utility (see "Using the
Setup utility" on page 18).
a. Make sure that both processors are
displayed by the system.
b. Load the default settings.
c. Go to the System Settings menu and
make sure the processor is enabled.
Chapter 6. Diagnostics
165
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