Lenovo BladeCenter HS23E Problem Determination And Service Manual page 218

v See Chapter 4, "Parts listing," on page 41 to determine which components are consumable, structural, or CRU
parts.
v If an action step is preceded by "(trained technician only)," that step must be performed only by a trained
technician.
Error code Description
201-811-xxx Aborted the memory self test because the test
was unable to locate the _SM_ key when
locating the SMBIOS structure data.
201-812-xxx Aborted the memory self test because the
SMBIOS type 0 structure indicates a
non-supported, invalid machine ID.
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BladeCenter HS23E Type 8038 and 8039: Problem Determination and Service Guide
Action
1. If the blade server has stopped responding, turn
off and restart the blade server; then, rerun the
test. See "Turning off the blade server" on page
12, "Turning on the blade server" on page 11
and "Diagnostic tools overview" on page 94.
2. Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test ("Diagnostic tools overview" on page
94). The BIOS firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-63017.
3. Rerun the test. See "Diagnostic tools overview"
on page 94.
4. If the component failure remains, refer to
Chapter 5, "Removing and replacing blade
server components," on page 47 to replace the
failed component.
5. Rerun the test. See "Diagnostic tools overview"
on page 94.
1. If the blade server has stopped responding, turn
off and restart the blade server; then, rerun the
test. See "Turning off the blade server" on page
12, "Turning on the blade server" on page 11
and "Diagnostic tools overview" on page 94.
2. Make sure that the system BIOS firmware is at
the latest level, upgrade if necessary; then, rerun
the test ("Diagnostic tools overview" on page
94). The BIOS firmware level can be found in
the DSA Diagnostic Event Log within the
Firmware/VPD section for this component. The
latest level firmware for this component can be
found on the IBM support Web site at
http://www.ibm.com/support/
docview.wss?uid=psg1MIGR-63017.
3. If the component failure remains, refer to
Chapter 5, "Removing and replacing blade
server components," on page 47 to replace the
failed component.
4. Rerun the test.