Xerox WorkCentre 5230A System Administration Manual

Xerox WorkCentre 5230A System Administration Manual

Xerox print, copy, scan, fax, email system administration guide
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System Administration

Guide

User Guide

XE3022EN0-2
ME3612E4-1

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Summary of Contents for Xerox WorkCentre 5230A

  • Page 1: System Administration

    System Administration Guide User Guide XE3022EN0-2 ME3612E4-1...
  • Page 2 Corporation. Product names and trademarks of other companies are hereby acknowledged. The information in this document is correct at the time of publication. Xerox reserves the right at any time to change the information without notice. Changes and technical updates will be added in subsequent editions of the documentation.
  • Page 3: Table Of Contents

    Table of Contents Before Using the Machine ...13 Xerox Welcome Center ...13 Serial Number ...13 Language Displayed on the Touch Screen ...14 Conventions ...14 Related Information Sources ...16 Paper and Other Media ...17 Loading Paper ...17 Preparing Paper for Loading ...17 Trays 1 &...
  • Page 4 Active Jobs ...40 Completed Jobs ...41 Secure Print Jobs & More ...42 Charge Print ... 43 Private Charge Print ...44 Secure Print ...44 Sample Set ...45 Delayed Print ...46 Public Mailbox ...46 Undelivered Faxes ...47 Machine Status... 49 Machine Information ...49 General Information ...
  • Page 5 Watermark ...76 Other Settings ...77 Copy Service Settings ...84 Copy Tab ...84 Copy Defaults ...84 Copy Control ...88 Original Size Defaults ...89 Reduce/Enlarge Presets ...89 Connectivity & Network Setup ...90 Port Settings ...90 Protocol Settings ...92 Machine’s E-mail Address/Host Name ...93 Proxy Server Settings ...94 Outgoing/Incoming E-mail Settings ...95 Remote Authentication Server Settings ...96...
  • Page 6 Create Job Flow Sheet ...126 [Create Job Flow Sheet] Screen ...127 [Create Job Flow Sheet] Screen ...127 Create Job Flow Sheet Keyword ... 129 Add Address Book Entry ...129 Create Fax Group Recipients ...132 Add Fax Comment ...133 Paper Tray Attributes ...133 Accounting ...133 Create/View User Accounts ...134 View Accounts ...136...
  • Page 7 Test Access ...152 Selecting Transport Protocols ...153 Screen Layout ...153 Services ...154 Default User ID and Passcode ...156 Status ...156 General ...156 Trays ...156 Consumables ...157 Jobs ...158 Active Jobs ...158 Job History List ...158 Error History ...160 Print ...160 Job Submission ...160 Scan ...162 Job Templates ...162...
  • Page 8 SMB Installation ...260 TCP/IP (LPD or Port9100) ...263 Information Checklist ...263 TCP/IP (LPD or Port9100) Environments ... 264 TCP/IP (LPD or Port9100) Installation ...264 USB Port ...267 Information Checklist ...267 USB Port Environment ...268 USB Port Installation ...268 IPP (Internet Printing Protocol) ...270 Information Checklist ...270 IPP Environment ...270 IPP Installation ...271...
  • Page 9 Scan to PC Setup (FTP) ...291 Prerequisites for Scan to PC Setup (FTP) ...291 Procedure for Scan to PC Setup (FTP) ...292 Scan to PC Setup (SMB) ...292 Prerequisites for Scan to PC Setup (SMB) ...292 Procedure for Scan to PC Setup (SMB) ...293 Job Flow Service Setup ...293 11 Internet Fax ...295 Internet Fax Overview ...295...
  • Page 10 Xerox Standard Accounting ...334 Overview ...334 Installation Checklist ...334 Enabling Xerox Standard Accounting (from Internet Services) ...335 Creating a Group Account ...335 Creating a User Account and Setting Usage Limits ...335 Maximum Usage Limits and Resetting Individual Usage Limits ...336 Using XSA at the machine ...336...
  • Page 11 Paper Supply ...433 Paper Output ...434 Electrical Specifications ...435 Specifications for the Fax Service ...436 Emulation Parameters ...437 PCL Emulation ...437 PDF Direct Printing ...440 Machine Software Upgrade ...440 Xerox Extensible Interface Platform (XEIP) ...441 Configuring XEIP ...442 17 Index ...445...
  • Page 13: Before Using The Machine

    This System Administration Guide provides detailed information, technical specifications and procedures for using the integral features of the machine. Xerox Welcome Center If you need assistance during or after product installation, visit the Xerox website for on-line solutions and support. http://www.xerox.com/support If you require further assistance, contact our experts at the Xerox Welcome Center.
  • Page 14: Language Displayed On The Touch Screen

    Guide. In this guide, you will find that some terms are used interchangeably: • Paper is synonymous with media. • Document is synonymous with original. • Xerox WorkCentre 5222/5225/5225A/5230/5230A is synonymous with the machine. Orientation Orientation is used to mean the direction of images on the page. When the image is upright, the paper (or other media) can be either long edge feed or short edge feed.
  • Page 15 Text in [Square Brackets] Indicates the names of the screens, tabs, buttons, features, and option categories. Square brackets are also used when referring to file and folder names on a PC. For example: • Select [Original Type] on the [Image Quality] screen. •...
  • Page 16: Related Information Sources

    1 Before Using the Machine Related Information Sources The following sources of information are available for the machine. User Guide This guide is intended for general users and describes how to use the features of the machine, such as copy, scan, and fax. System Administration Guide This guide is intended for the System Administrator and provides information such as the supported paper and media, troubleshooting tips, how to configure network and...
  • Page 17: Paper And Other Media

    2 Paper and Other Media The machine is designed to use various paper types and other media. This chapter provides information on loading paper and other types of media into the machine. Loading Paper The machine can be equipped with various paper trays. Depending on the machine configuration, up to six paper trays are available including the Envelope Tray.
  • Page 18: High Capacity Tandem Tray (Trays 3 & 4)

    NOTE: When changing the size or type of stock in the tray, refer to Settings in the Setups chapter on page 70. Load the paper neatly and tightly against the left-hand side of the tray. NOTE: Do not load paper above the maximum fill line.
  • Page 19: Bypass Tray (Tray 5)

    NOTE: Always load paper into the tray in the orientation shown in the diagram. Close the tray. The elevator rises and positions the paper for use. Bypass Tray (Tray 5) Tray 5 (Bypass) allows you to use a variety of paper types. Tray 5 (Bypass) is located on the left-hand side of the machine.
  • Page 20: High Capacity Feeder (Tray 6)

    High Capacity Feeder (Tray 6) The High Capacity Feeder (Tray 6) allows you to load up to 2,000 sheets of paper. NOTE: You cannot load custom size paper into the High Capacity Feeder. Pull out Tray 6. Remove the screw from the guide at the back of the tray, and remove the guide from the tray.
  • Page 21 Pull up the end-guide lever along the slot (1), adjust the position of the lever to the size of the paper (2), and then push the lever back into its position (3). NOTE: Do not use the slot at the left of the 8.5”...
  • Page 22: Envelope Tray

    Envelope Tray The Envelope Tray allows you to stack up to 43 mm of envelopes. NOTE: Insert the Envelope Tray in the slot for Tray 1 only. Inserting the Envelope Tray in any other slot will damage it. Pull out the Envelope Tray. Load the envelopes in the Envelope Tray with the side to be printed face up and the edge...
  • Page 23: Storing And Handling Paper

    Storing and Handling Paper Always use high quality, xerographic grade paper in the machine. Damaged, curled, or damp paper can cause jams and image quality problems. Follow these simple rules to store paper. • Store paper in dry conditions, away from extreme heat or cold, such as radiators or open windows.
  • Page 24 Dimensions Paper Size (mm) 7.25 × 10.5” 184.2 8.5 × 11” 215.9 8.5 × 13” 215.9 8.5 × 14” 215.9 11 × 17” 297.4 16K (Taiwan) 194.0 8K (Taiwan) 267.0 16K (China) 195.0 8K (China) 270.0 Postcard 100.0 Prepaid 200.0 Postcard 4 x 6”...
  • Page 25 Output Trays/Duplex Module - Standard Sizes Dimensions Paper Size (mm) 105.0 148.0 210.0 297.0 128.5 182.0 257.0 5.5 × 8.5” 139.7 7.25 × 10.5” 184.2 8.5 × 11” 215.9 8.5 × 13” 215.9 8.5 × 14” 215.9 11 × 17” 297.4 16K (Taiwan) 194.0...
  • Page 26: Supported Paper Types

    Paper Trays - Non-standard Sizes Tray 1, 2 Paper Tray 3, 4 Size (Two Tray Modules) Width 139.7-297.0 mm 5.5-11.8” Length 182.0-431.8 mm 7.2-17.2” Output Trays/Duplex Module - Non-standard Sizes Paper Center Tray Size Width 88.9-297.0 mm 3.6-11.9” Length 98.4-431.8 mm 3.9-17.2”...
  • Page 27 Paper Type Weight g/m Labels Transparency : Available blank : Not available *1: Plain Reload refers to paper already printed on one side. NOTE: When printing onto postcards or envelopes, Extra Heavyweight should be selected, and the size should be specified. NOTE: Depending on the heavyweight paper used, the paper cannot be loaded Short Edge Feed.
  • Page 28 2 Paper and Other Media...
  • Page 29: Maintenance

    Use the space below to record the telephone number. Supplies Telephone Number: NOTE: If you do not use the consumables recommended by Xerox, the performance of the machine may not be at its optimum level. Use only the consumables recommended by Xerox.
  • Page 30: Document Feeder Rollers

    If the document feeder is installed, wipe the document feeder glass and the film on the cover with a soft cloth moistened with water or Xerox-approved cleaner to remove any marks, and then wipe with a soft, dry cloth. Document Feeder Rollers If the machine is installed with a document feeder, clean the feeder rollers monthly to prevent streaks appearing on the output and to prevent document feeder paper jams.
  • Page 31: Inserting The New Drum Cartridge

    Open Tray 5 (Bypass) and then Cover A while lifting up the release lever. Lift up the colored lever, and slide the drum cartridge out until you can grasp the handle on top of the cartridge. Hold the handle and remove the cartridge from the machine.
  • Page 32: Replacing The Toner Cartridge

    Pull the cartridge tape straight out without breaking it. Push the cartridge again to ensure it is positioned correctly. Close Cover A until it latches, and then close Tray 5 (Bypass). Close the front cover. NOTE: If the front cover is not completely closed, a message will appear and the machine will not operate.
  • Page 33: Removing The Old Toner Cartridge

    Removing the Old Toner Cartridge Make sure that the machine is not operating, and open the front cover. Pull the toner cartridge out until you can grasp the handle on top of the cartridge. Hold the handle and remove the cartridge from the machine.
  • Page 34 Make sure that the machine is not operating, and open the front cover of the finisher. Take the staple cartridge out of the finisher. After removing the staple cartridge, check the inside of the finisher for any remaining staples. Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2).
  • Page 35: Loading Staples In The Office Finisher Lx (Optional)

    Return the staple cartridge to its original position Close the front cover of the finisher. NOTE: If the front cover is not completely closed, a message will appear and the machine will not operate. Loading Staples in the Office Finisher LX (Optional) The Office Finisher LX contains an automatic stapler.
  • Page 36: Loading The Booklet Staples In The Office Finisher Lx (Optional)

    Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2). Insert the front side of the new staple case into the staple cartridge (1), and then push the rear side into the cartridge (2). Hold the staple cartridge by the orange lever, and insert it into the finisher until it clicks.
  • Page 37: Emptying The Hole Punch Waste Container (Optional)

    Hold the tabs on both sides of the new booklet staple cartridge, and insert it into the original position until it clicks. NOTE: If you have trouble inserting the cartridge, make sure that the staples in the cartridge are properly in place.
  • Page 38 Empty the container. Insert the empty hole punch waste container all the way into the finisher. Close the front transport cover of the finisher. NOTE: If the center front transport cover of the finisher is not completely closed, a message will appear and the machine will not operate.
  • Page 39: Job Status

    4 Job Status This chapter contains information on the job status screens and the features available. Job Status This feature allows you to check the progress of incomplete jobs, or display the detailed information of completed jobs. The newest job will be displayed at the top of the list. You can also check, delete, or print documents stored in the public mailbox (polling box) of the machine.
  • Page 40: Active Jobs

    Active Jobs This screen allows you to view incomplete jobs that are waiting, in progress, or suspended. It also allows you to view Charge Print, Secure Print, Sample Set, or Delayed Print documents that are currently stored in the machine. You can see job attributes or promote/delete jobs.
  • Page 41: Completed Jobs

    Delete Cancels a job that is being processed or on hold, or deletes a stored document from the machine’s memory. Promote Job Promotes a job to be processed immediately after the one being processed. Last Original Indicates the current scan batch is the last in a job to be scanned. Next Original Sequentially scans more sections in the same scan job.
  • Page 42: Secure Print Jobs & More

    Job Attributes Select a job on the [Completed Jobs] screen to display the job attributes. The attributes displayed vary depending on the type of job. Show Child Jobs Select this button to show all child jobs for the selected job. The button is displayed only when there are child jobs available.
  • Page 43: Charge Print

    Charge Print The Charge Print feature temporarily stores documents on the machine per billing ID. The feature prevents unauthorized printing by requiring users to log in to the machine before printing. Documents without a billing ID are stored under [No User ID], and do not require user login to be printed.
  • Page 44: Private Charge Print

    Private Charge Print The Private Charge Print feature temporarily stores documents per user ID, until a user logs in and manually prints them from the machine’s control panel. This feature only displays documents of a logged-in user, and thus provides security and privacy to documents stored in the machine.
  • Page 45: Sample Set

    Select [Document List]. Enter the passcode for the user ID, and select [Confirm]. Select a document to print or delete. Select the required option. Refresh Refreshes the displayed information. Go to Specifies the Secure Print number to be displayed on the screen. Enter a number within the range of 001 to 200 using the scroll buttons or the numeric keypad.
  • Page 46: Delayed Print

    • Select All - Selects all documents in the list. • Delete - Deletes a document selected in the list. • Print - Prints a document selected in the list. After printing, the document will be deleted. Delayed Print This feature allows you to store documents on the machine for printing at a later time. You can check, print, or delete the stored documents before the specified print time.
  • Page 47: Undelivered Faxes

    Pages Displays the number of printed, scanned, sent, or received pages. Select All Selects all the documents in the [Public Mailbox]. Print Prints a document selected in the list. Delete Deletes a document selected in the list. Undelivered Faxes This feature allows you to delete or resend undelivered faxes. You can resend faxes to their original recipient or change the recipient.
  • Page 48 4 Job Status Address Book Displays a page which allows you to select a recipient from the Address Book. For information on how to select a recipient from the Address Book, refer to the Fax chapter in the User Guide. Starting Rate Displays the [Starting Rate] screen where you can select the [G3 Auto] or [Forced 4800 bps] communication mode for fax transmissions.
  • Page 49: Machine Status

    5 Machine Status This chapter describes how to check the machine status, billing meter, and status of consumables. It also describes how to print various reports/lists and how to access the System Administration mode. For information on each tab, refer to the following: Machine Information –...
  • Page 50: General Information

    Press the <Machine Status> button on the control panel. Select the [Machine Information] tab. Select the required option. General Information This feature allows you to view user support information, the machine’s serial number and configuration, and the software versions of the machine components. Select [General Information] on the [Machine Information] screen.
  • Page 51: Print Mode

    Print Mode This feature allows you to change the default printer mode and emulation parameter settings. For the lists of emulation parameters and their values, refer to in the Appendix chapter on page 437. Select [Print Mode] on the [Machine Information] screen. Select the required option.
  • Page 52: Overwrite Hard Disk

    Select [Setup] on the [PDF] screen. Enter a 3-digit parameter item number in the [Item Number] field. Select [Change Value] to change the displayed value, or select [Confirm] if no change is required. If you selected [Change Value], enter the required value in the [New Value] field. Select [Save].
  • Page 53: Job Status/Activity Report

    Select [Print Reports] on the [Machine Information] screen. Job Status/Activity Report NOTE: When Server Fax is enabled, the [Job Status] feature is displayed instead of the [Job Status/Activity Report] feature, and the [Activity Report] and [Stored Document List] options are not available. Select [Job Status/Activity Report] on the [Print Reports] screen.
  • Page 54: Printer Reports

    Printer Reports Select [Printer Reports] on the [Print Reports] screen. Select the required option. Use the scroll bars to switch between screens. Select the <Start> button on the control panel. Configuration Report Lists common settings, such as hardware configuration, network information, and print and copy feature settings.
  • Page 55: Fax Reports

    Reports • Configuration Report - Lists common settings, such as hardware configuration, network information, and print and copy feature settings. • Scan/Fax Configuration Report - Lists settings specific to fax and scan features. • Domain Filter List - Lists domains registered for domain filtering. Job Template List Lists the job templates that can be used on the machine.
  • Page 56: Mailbox List

    Mailbox List Select [Mailbox List] on the [Print Reports] screen. Select the required option. Select the <Start> button on the control panel. Mailbox List Lists the mailbox settings and procedure when storing data in the mailbox. Job Counter Report Select [Job Counter Report] on the [Print Reports] screen.
  • Page 57: Automatically Printed Reports/Lists

    Automatically Printed Reports/Lists This section describes the various reports/lists that can be printed automatically. Job History Report Lists the last 50 jobs processed on the machine. For more information, refer to History Report on page 73 Activity Report Lists activity results of incoming and outgoing fax communications. For more information, refer to Transmission Report - Job Undelivered Lists undelivered documents and their transmission status.
  • Page 58: Fax Receiving Mode

    Fax Receiving Mode This feature allows you to set the fax reception mode to [Manual Receive] or [Auto Receive]. NOTE: This feature is not displayed when Server Fax is enabled. Select [Fax Receiving Mode] on the [Machine Information] screen. Manual Receive Starts receiving a fax or polling after you have answered the call and confirmed it is a fax.
  • Page 59: Billing Information

    Billing Information This tab allows you to view the billing meter information. For more information, refer to the following: Billing Information – page 59 User Account Billing Information – page 59 Press the <Machine Status> button on the control panel. Select the [Billing Information] tab.
  • Page 60: Tools

    Tools On the [Tools] screen, the System Administrator can change various default presets on the machine, register mailboxes and job flow sheets, and configure authentication and security features. To access all features on this screen, you must enter the machine in the System Administration mode.
  • Page 61: Accounting

    Accounting This menu allows you to configure accounting functions and view jobs performed by each account. For more information on the features available, refer to Authentication/Security Settings This menu allows you to set up the authentication and security features. For more information on the features available, refer to Settings on page 139 Accounting on page 133 Authentication/Security...
  • Page 62 5 Machine Status...
  • Page 63: Setups

    6 Setups This chapter describes how to change the various defaults preset on the machine, how to register the various items such as mailboxes and destinations, and how to configure or change the System Administrator settings. Setting Procedure This section describes the basic setting procedure available in the System Administration mode.
  • Page 64: Configure A Feature

    2. Configure a Feature Press the <Machine Status> button on the control panel. On the Machine Status screen, select the [Tools] tab. Select a menu item from the main menu displayed on the left side of the [Tools] screen. Select a group in the [Group] menu.
  • Page 65: Main Menu On The [Tools] Screen

    Main Menu on the [Tools] Screen The main menu, displayed on the left side of the [Tools] screen, provides the following menu items. Refer to the respective sections for details. [Setup] is also available for general users. System Settings – page 65 Setup –...
  • Page 66: Machine Clock/Timers

    Machine Clock/Timers This feature allows you to set the correct date, time, and other related values. Select [Machine Clock/Timers] in the [Features] menu. Change the required settings. Use the side tabs to switch between screens. Select [Close]. Date Specifies the current date. Select from three date formats: Y/M/D, M/D/Y, and D/M/Y. The date set here is printed on lists and reports.
  • Page 67: Audio Tones

    Auto Clear Specifies whether to automatically display the default screen if you do not perform any operation within the selected period of time. Select [On] and then select the time period in the range from 30 to 900 seconds. Auto Job Release Specifies whether to automatically release the current job to allow execution of the next job, if a problem such as a paper jam interrupts the current copy or scan job and is not resolved within the selected period of time.
  • Page 68: Screen/Button Settings

    Job Complete Tone 1 / Job Complete Tone 2 Specifies the volume level of the tone generated when a job is completed successfully. Select a volume level, and then, under [Targeted Jobs], select the job types to apply the volume level to. Fault Tone Specifies the volume level of the tone generated when a job did not finish properly.
  • Page 69 System Settings Screen Default at Power On Specifies the initial screen to be displayed when the machine is switched on. Set the preset initial screen to the All Services, Job Status, or Machine Status screen. For Job Status on page information on the Job Status and Machine Status screens, refer to 39 and Machine Status on page 49 Service Screen Default...
  • Page 70: Paper Tray Settings

    This setting is not available for Tray 5 (Bypass). NOTE: When loading trays with postcards, contact the Xerox Welcome Center to have the tray settings changed specially for the use of postcards.
  • Page 71: Auto Tray Switching Control

    Paper Tray Attributes During Loading Specifies whether to display the paper tray attributes on the control panel when the tray is opened to load paper. This setting does not apply to Tray 5 (Bypass). Paper Tray Priority Specifies the paper tray priority for Auto Tray Switching. Tray 5 (Bypass) is not available.
  • Page 72: Image Quality

    – If the specified tray holds paper set under [Auto Paper Off] in the [Paper Type Priority] setting. Image Quality This feature allows you to configure various settings to adjust the quality of scanned data. Select [Image Quality] in the [Features] menu.
  • Page 73 Print Reports Button Specifies whether to display the [Print Reports] button on the [Machine Information] Print Reports in the Machine Status chapter on page 52. screen. Refer to Job History Report Specifies whether to automatically print a Job History Report for every 50 jobs. Activity Report Specifies whether to automatically print an Activity Report for every 100 fax jobs.
  • Page 74: Maintenance

    • No Report Does not print a report regardless of whether data transmission is successfully completed or not. • Print Report Automatically prints a transmission report for a successful transmission, and a “Transmission Report - Job Undelivered” for a transmission failure. •...
  • Page 75 Initialize Hard Disk This feature allows you to initialize the hard disk on the machine. After selecting [Initialize Hard Disk], select a partition, and then select [Start]. Then select [Yes] to execute initialization. After the initialization is completed, select [Confirm]. NOTE: This process may take a while depending on the machine configuration.
  • Page 76: Watermark

    The following explains how to adjust the fold and staple positions. Select [Booklet fold Position, smaller than B4] or [Booklet Fold Position, B4 or larger], and then select [Change Settings]. Select [Sample Printout], and then select the tray to output a sample printout for. Press the <Start>...
  • Page 77: Other Settings

    Background Pattern Specifies the background pattern to be used for the Watermark feature. Density Specifies the output density of the watermark text. You can select from Lighten, Normal, and Darken. Watermark/Background Contrast Specifies the level of contrast between watermark text and its background. Force Watermark - Copy Job Specifies whether to always enable the Watermark feature for copy jobs.
  • Page 78: Auto Job Promotion

    You can select from the following tables: [A/B Series (8 × 13”)], [A/B Series], [A/B Series (8K/16K)], [A/B Series (8 × 13”/8 × 14”)], and [Inch Series]. NOTE: When loading trays with postcards, contact the Xerox Welcome Center to have the tray settings changed specially for the use of postcards.
  • Page 79 Width Length Size (mm) (mm) A5 SEF 148.0 210.0 A5 LEF 210.0 148.0 5.5 × 8.5” LEF 215.9 139.7 5.5 × 8.5” SEF 139.7 215.9 B5 SEF 182.0 257.0 B5 LEF 257.0 182.0 A4 SEF 210.0 297.0 A4 LEF 297.0 210.0 8.5 ×...
  • Page 80 *1: When scanning mixed sized originals, automatic size detection is not available. • Paper Size The machine automatically recognizes the sizes listed on the following pages when recording media is loaded in Trays 1, 2, Trays 3 and 4 (Two Tray Module), Trays 3 and 4 (High Capacity Tandem Tray), Envelope Tray, or Tray 6 (High Capacity Feeder).
  • Page 81 Width Length Size (mm) (mm) A5 SEF 148.0 210.0 A5 LEF 210.0 148.0 5.5 × 8.5” LEF 215.9 139.7 5.5 × 8.5” SEF 139.7 215.9 B5 SEF 182.0 257.0 B5 LEF 257.0 182.0 A4 SEF 210.0 297.0 A4 LEF 297.0 210.0 8.5 ×...
  • Page 82 Width Length Size (mm) (mm) A5 SEF 148.0 210.0 A5 LEF 210.0 148.0 5.5 × 8.5” LEF 215.9 139.7 5.5 × 8.5” SEF 139.7 215.9 B5 SEF 182.0 257.0 B5 LEF 257.0 182.0 A4 SEF 210.0 297.0 A4 LEF 297.0 210.0 8.5 ×...
  • Page 83 System Settings Millimeters/Inches Specifies [Millimeters] or [Inches] as the unit for entering document or scan sizes. Tray 1 Configuration Specifies whether Tray 1 is used as the standard paper tray, or is replaced with the Envelope Tray (optional). NOTE: Some models do not support the Envelope Tray (optional). Keyboard Input Restriction Specifies whether the machine is to allow entry of standard ASCII characters only, or characters including those specific to the selected language.
  • Page 84: Copy Service Settings

    Restrict Recipient Selection Method Specifies whether any restrictions apply to the method of selecting recipients of Fax, Internet Fax, Server Fax, and scanned (E-mail) documents. Select [Only From Address Book] to disable input of recipients from the keyboard screen and buttons on the control panel, and restrict recipients to only those registered in the Address Book.
  • Page 85 Select [Copy Defaults] in the [Features] menu. Change the required settings. Use the side tabs to switch between screens. Select [Close]. Paper Supply Specifies the default for the [Paper Supply] feature on the [Copy] screen. NOTE: If the default for [Reduce/Enlarge] is set to [Auto %], [Auto Paper Select] cannot be selected for [Paper Supply].
  • Page 86 6 Setups Image Shift - Side 1 Specifies the default position of [Side 1] in the [Image Shift] feature on the [Layout Adjustment] screen. Image Shift - Side 2 Specifies the default position of [Side 2] in the [Image Shift] feature on the [Layout Adjustment] screen.
  • Page 87 System Settings Annotations - Comment - Position Specifies the default for [Comment] > [Position] in the [Annotations] feature on the [Output Format] screen. Annotations - Date Stamp Specifies whether to enable the Date Stamp feature by default. Annotations - Apply Date Stamp To Specifies the default pages a date is to be printed on.
  • Page 88: Copy Control

    Sample Job Specifies the default for the [Sample Job] feature on the [Job Assembly] screen. Booklet Creation - Cover Tray Specifies the default for [Covers] > [Paper Supply] > [Cover Tray] in the [Booklet Creation] feature on the [Output Format] screen. Covers - Cover Tray Specifies the default for [Paper Supply] >...
  • Page 89: Original Size Defaults

    Pseudo-Photo Gradation Mode Specifies whether to perform gradation level correction for documents containing photographs. Select from [Error Diffusion] and [Dither]. Original Type - See-Through Paper Specifies whether to display the [Text on See-Through Paper] option when [Text] is selected on the [Original Type] screen. Annotations - Edit Comment 1 to 8 Specifies whether to allow users to edit Comment 1 to Comment 8 in the Annotation settings.
  • Page 90: Connectivity & Network Setup

    If you predefine frequently used magnifications, the original can be expanded or reduced, quickly and easily. Select [Reduce/Enlarge Presets] in the [Features] menu. Change the required settings. Use the scroll buttons to switch between screens. Select [Close]. R/E Preset 1 to 7 Specifies the reduce/enlarge ratios assigned to each of the seven buttons.
  • Page 91 • Port Status Specifies whether to enable the USB port. • Print Mode Specifies the PDL to be used for print jobs. Only pre-installed PDLs are available. • PJL Specifies whether to enable the PJL (Printer Job Language). • Auto Eject Time Specifies the time-out period when print data is not sent to the machine sequentially.
  • Page 92: Protocol Settings

    FTP Client Specifies whether to enable the FTP Client port. Receive E-mail Specifies whether to enable the mail receiving port. Send E-mail Specifies whether to enable the mail transmission port. E-mail Notification Service Specifies whether to enable the mail notification service. UPnP Discovery Specifies whether to enable the UPnP port, and specifies the port number.
  • Page 93: Machine's E-Mail Address/Host Name

    System Settings IPv4 - IP Address Resolution Specifies how to get an IPv4 address for the machine. Selecting [STATIC] allows you to manually configure the IPv4 settings. IPv4 - IP Address Specifies the IP address in IPv4 format. IPv4 - Subnet Mask Specifies the subnet mask in IPv4 format.
  • Page 94: Proxy Server Settings

    Select [Machine’s E-mail Address/Host Name] in the [Features] menu. Change the required settings. Select [Close]. E-mail Address Specifies the e-mail address of the machine. Enter an address of up to 128 characters. Machine Name Specifies the name of the machine. Host Name Specifies the host name of the machine.
  • Page 95: Outgoing/Incoming E-Mail Settings

    HTTP Proxy Server Login Name Specifies the HTTP proxy server login name. HTTP Proxy Server Password Specifies the HTTP proxy server password. Enter a password and then re-enter the password for confirmation. HTTPS Proxy Server Name Specifies the HTTPS proxy server name. HTTPS Proxy Server Port Number Specifies the HTTPS proxy server port number.
  • Page 96: Remote Authentication Server Settings

    • POP Password Encryption Specifies whether to enable the POP password encryption using APOP. SMTP Server Settings Specifies the SMTP server settings. Use the scroll buttons to switch between screens. • SMTP Server Name / IP Address Specifies the domain name or IP address of the SMTP server. •...
  • Page 97: Security Settings

    • Server Response Time-Out Specifies the time-out value for a response from the server. • Search Time-Out Specifies the time-out value for user search on the server. Kerberos Server Settings Specifies the Kerberos servers. The following parameters are available for each Kerberos server.
  • Page 98 • HTTP - SSL/TLS Communication Specifies whether to enable SSL/TLS communications. • HTTP - SSL/TLS Port Number Specifies the SSL/TLS communications port number. • LDAP - SSL/TLS Communication Specifies whether to enable SSL/TLS communications using LDAP. • Device Certificate - Client Specifies the client certificate to attach to the E-mail address.
  • Page 99 • Device Certificate Specifies the certificate for the PDF/XPS signature. For information on certificates, Security - Encryption/Digital Signature on page 305 refer to • PDF Signature Specifies whether to add a PDF signature, whether to add a visible or invisible signature, or whether to prompt the user to add a signature.
  • Page 100: Other Settings

    • IEEE 802.1x Specifies whether to enable IEEE 802.1x authentication. • Authentication Method Specifies the IEEE 802.1x authentication method. • Login User Name Specifies the user login name for IEEE 802.1x authentication. • Login Password Specifies the password for the user login name specified in [Login User Name]. •...
  • Page 101: Allocate Memory

    Allocate Memory This feature allows you to specify memory capacities required for printing and for the receiving buffer for each interface. Select [Allocate Memory] in the [Features] menu. Change the required settings. Use the scroll buttons to switch between screens. Select [Close].
  • Page 102 • Spool to Hard Disk Specifies spooling to the hard disk. Receiving Buffer - NetWare Specifies the input buffer memory capacity for the NetWare interface within the range of 64-1024 KB in 32 KB increments using the scroll buttons or the numeric keypad. The currently available memory will be displayed at the top of the screen with the following message: “Memory Available: XXX MB.”...
  • Page 103: Other Settings

    Receiving Buffer - EtherTalk Specifies the input buffer memory capacity for EtherTalk interface within the range of 1024-2048 KB in 32 KB increments using the scroll buttons or the numeric keypad. The currently available memory will be displayed at the top of the screen with the following message: “Memory Available: XXX MB.”...
  • Page 104 6 Setups Unregistered Forms Specifies whether to abort a job which is specified to use form overlay when a form is not found (not registered) in the machine. Print User ID Specifies whether to print the user ID and the position to print the ID, when printing using a printer driver to distinguish between users.
  • Page 105: Scan Service Settings

    Scan Service Settings This section describes the features that allow you to configure or change machine settings specific to the scan features. For more information, refer to the following. NOTE: When the Server Fax service is enabled, [Scan Service Settings] is displayed as [Scan/Fax Service Settings].
  • Page 106 Contrast (WorkCentre 5225A/5230A) Specifies the default for the [Contrast] feature in [Image Enhancement] on the [Advanced Settings] screen. Sharpness Specifies the default for the [Sharpness] feature in [Image Options] on the [Advanced Settings] screen. Background Suppression • WorkCentre 5225A/5230A: Specifies the default for the [Background Suppression] feature in [Image Enhancement] on the [Advanced Settings] screen.
  • Page 107: Scan To Pc Defaults

    Quality / File Size (WorkCentre 5225A/5230A) Specifies the default for the [Quality / File Size] feature on the [E-mail Options] / [Filing Options] screen. E-mail Subject Specifies the default e-mail subject to be displayed under [Subject] on the [E-mail] screen. Searchable Text (WorkCentre 5225A/5230A) Specifies whether to enable the Optical Character Recognition feature to generate searchable text by default.
  • Page 108: Output Size Defaults

    • Others Specifies other miscellaneous sizes. Use the scroll buttons to switch between screens. • Custom Size Specifies a user-defined size set using the scroll buttons. Output Size Defaults This feature allows you to configure or change the output size buttons displayed when [Enter Output Size] is selected for the [Reduce/Enlarge] feature on the [Layout Adjustment] screen.
  • Page 109: Other Settings

    Other Settings This feature allows you to configure or change other machine settings specific to the scan features. Select [Other Settings] in the [Features] menu. Change the required settings. Use the scroll buttons to switch between screens. Select [Close]. Memory Full Procedure Specifies the default process to execute if the hard disk becomes full while reading documents.
  • Page 110: Fax Service Settings

    Fax Service Settings This section describes the features that allow you to change the default settings for the fax mode. For more information, refer to the following: Screen Defaults – page 110 Fax Defaults – page 110 Fax Control – page 111 Fax Received Options –...
  • Page 111: Fax Control

    System Settings Select [Close]. Lighten/Darken Specifies the default for the [Lighten/Darken] feature on the [General Settings] screen. Original Type Specifies the default for the [Original Type] feature on the [General Settings] screen. Resolution Specifies the default for the [Resolution] feature on the [General Settings] screen. Mixed Sized Originals Specifies the default for the [Mixed Sized Originals] feature on the [Layout Adjustment] screen.
  • Page 112 Select [Fax Control] in the [Features] menu. Change the required settings. Use the scroll buttons to switch between screens. Select [Close]. Re-enter Recipients Specifies whether to re-enter a recipient address after once entering it, to reduce the risk of sending a fax to the wrong address. When [Enter Twice] is selected, you will be prompted to re-enter a specified address for confirmation.
  • Page 113 System Settings Sender ID Specifies whether to notify the remote machine of the machine’s G3-ID (fax number) when you send documents with G3 in the [Communication Mode]. Save Undelivered Faxes Specifies whether to save fax documents that could not be sent. Select [Yes] to display the Undelivered Faxes feature in the [Secure Print Jobs &...
  • Page 114 6 Setups 2 Pages Up On Receipt Specifies whether to print consecutively received two documents onto one page. It is effective in saving paper. If the number of received pages is odd, a blank page will be added at the end. If the sizes of received pages are different, the larger size will be used.
  • Page 115: Fax Received Options

    Mailbox Receive Display Priority 1 to 3 Specifies the display priority to the fax documents in mailboxes. Select from [F Code], [Remote Terminal ID], and [Remote Terminal Name]. Direct Fax Specifies whether to enable or disable the Direct Fax feature. Line 1 - Line Selection Specifies whether to use Line 1 for both fax transmission and fax reception, or for fax reception only.
  • Page 116: Original Size Defaults

    Select [Close]. R/E Preset 1 to 7 • Preset % Specifies the reduce/enlarge ratios assigned to each of the seven buttons. Select from 24 options in the range of 50-400%. • Variable % Specifies the reduce/enlarge ratios using the scroll buttons in the range of 50% to 400% in 1% increments.
  • Page 117: Internet Fax Control

    For information on the screen keyboard, refer to Cover Page in the Fax chapter of the User Guide. Company Logo Specifies the sender name (company logo). Enter up to 30 characters using the screen keyboard on the touch screen. The sender name is printed in the [Transmission Header Text] or [Cover Page].
  • Page 118: E-Mail/Internet Fax Service Settings

    Delivery Confirmation Method Specifies the method of confirming delivery of an Internet Fax transmission. Select [Delivery Receipts] to receive a notification mail that informs you whether an Internet Fax is delivered to the destination. Select [Read Receipts] to receive a notification mail that informs you that an Internet Fax has been correctly handled at the destination.
  • Page 119: E-Mail Control

    E-mail Control This feature allows you to configure or change other machine settings for sending scanned documents as e-mail attachments. Select [E-mail Control] in the [Features] menu. Change the required settings. Use the scroll buttons to switch between screens. Select [Close]. Maximum E-mail Size (WorkCentre 5222/5225/5230) Specifies whether to restrict the size of scanned data to be sent as e-mail attachments.
  • Page 120 6 Setups Send feature of the E-mail service. [Split into Pages] splits scanned data into pages. Select this option when e-mail recipients use e-mail applications that do not support RFC2046, such as Outlook and LotusNotes. [Split by Data Size] splits scanned data into files of a specific size. Select this option when e-mail recipients use e-mail applications that support RFC2046, such as Outlook Express.
  • Page 121: Mailbox/Stored Document Settings

    NOTE: If the number of specified destinations reaches the limit, the sender will not be added to the CC field even if this setting is set to [Yes]. Edit E-mail Recipients Specifies whether to permit users to edit e-mail recipients (To, CC, BCC). Selecting [No] prevents emails from being sent to incorrect destinations.
  • Page 122: Stored Document Settings

    Standard Size Threshold Value Specifies the size threshold for which custom sized documents are converted to standard sized documents. Internet Fax to Internet Fax Specifies whether to allow documents received through the Internet Fax service to be automatically retransmitted through the Internet Fax service. Internet Fax to E-mail Specifies whether to allow documents received through the Internet Fax service to be automatically retransmitted as e-mail.
  • Page 123: Job Flow Service Settings

    Job Flow Service Settings This feature allows you to configure the settings for accessing a pool server. A pool server is a remote server that stores and manages job flow sheets. To use a pool server, the machine must be registered on the pool server in advance. Select [System Settings], and then select [Job Flow Service Settings] in the [Group] menu.
  • Page 124: Create Mailbox

    Create Mailbox This feature allows you to create mailboxes for saving confidential incoming fax documents, scanned documents, or print documents. Fax documents in mailboxes can be printed out at a convenient time and scanned documents in mailboxes can be imported to computers. Documents can also be exported from computers to a mailbox using a print driver.
  • Page 125: [Link Job Flow Sheet To Mailbox] Screen

    Link Job Flow Sheet to Mailbox Displays the [Link Job Flow Sheet to Mailbox] screen. [Link Job Flow Sheet to Mailbox] Screen This feature allows you to link the mailbox to a job flow sheet that instructs how documents in the mailbox are to be processed. For more information on a job flow Create Job Flow Sheet on page 126 sheet, refer to Select [Link Job Flow Sheet to...
  • Page 126: Create Job Flow Sheet

    Delete Selecting this button and then selecting a job number deletes the operations registered with the job number. Enter/Change Name Selecting this button and then selecting a job number allows you to enter a name for the job number using the screen keyboard. The name can be up to 18 characters long. Assign/Change Icon Selecting this button and then selecting a job number allows you to give an icon to the job number.
  • Page 127: [Create Job Flow Sheet] Screen

    [Create Job Flow Sheet] Screen Select [Create Job Flow Sheet] on the [Setup Menu] screen. Change the required settings. Select [Close]. Sheet Filtering Displays the [Sheet Filtering] screen allowing you to filter job flow sheets. • Owner - Filters job flow sheets by owner. •...
  • Page 128 6 Setups NOTE: If a recipient’s name and number in the Address Book is modified after assignment to a new job flow, those changes are not reflected in the job flow, which can result in documents being sent to the previous destination. The job flow must also be updated in order to send documents to the correct destination.
  • Page 129: Create Job Flow Sheet Keyword

    Create Job Flow Sheet Keyword Registering a keyword for Job Flow Search allows you to search for the job flow by keyword. Up to 12 characters are allowed for a job flow search keyword. Add Address Book Entry This feature allows you to program the Address Book with recipients of documents. Register destinations to which documents are to be occasionally sent through fax, Server Fax, Internet Fax, e-mail, FTP protocols, or SMB protocols.
  • Page 130 Item Relay Station Setup Starting Rate Resolution Cover Page Maximum Image Size Delay Start Remote Mailbox F Code Relay Broadcast NOTE: For Server Fax, the available information fields are [Fax Number], [Name], and [Index] only. Description Specify whether or not the registered Address Number is to be identified as an initiating relay broadcast station when the machine is used as a relay broadcast...
  • Page 131 With [Internet Fax] selected: Item E-mail Address Enter an e-mail address (up to 128 characters). Name Enter a recipient name (up to 18 characters). Index Enter a single alphanumeric character to search the Address Book. Starting Rate Select a communication mode from [G3 Auto], and [Forced 4800 bps].
  • Page 132: Create Fax Group Recipients

    Item Business Phone Office Business Address S/MIME Certificate With [Server] selected: Item Name Transfer Protocol Server Name/IP Address Shared Name (SMB Only) Save In User Name Password Port Number Create Fax Group Recipients This feature allows you to group multiple address numbers. When a group number is specified, documents are then sent to all address numbers registered to that group.
  • Page 133: Add Fax Comment

    Select [Create Fax Group Recipients] in the [Group] menu. Select a group number. Select [Create/Delete]. Enter a 3-digit Address Number using the numeric keypad on the control panel. Select [Add to this group]. NOTE: You can use an asterisk to specify multiple Address Numbers at a time. If you enter “01*”, Address Numbers from 010 to 019 are specified.
  • Page 134: Create/View User Accounts

    Up to 1,000 users can be registered. NOTE: [Create/View User Accounts] is not displayed when [Network Access] or [Xerox Standard Accounting] is selected in [Accounting Type]. Select [Create/View User Accounts] in the [Group] menu.
  • Page 135 NOTE: The [Passcode] button appears when you have chosen the use of a passcode and you have enabled [Login to Local Accounts] in [Authentication/Security Settings]. E-mail Address Allows you to enter the E-mail address. The specified address is the sender’s address displayed on the [E-mail] screen.
  • Page 136: View Accounts

    View Accounts Selecting [Xerox Standard Accounting] in [Accounting] allows you to check the following for each registered user or group: (1) the maximum number of times that the account can be used for each service, and (2) how many times the account has been used for each service.
  • Page 137: System Administrator's Meter (Copy Jobs)

    Meter (Print Jobs) Resets/Prints all data about the number of prints recorded by the machine. Print Report Prints the report that allows you to see the user-account parameters and records before resetting them. Reset Resets selected parameters or records. System Administrator’s Meter (Copy Jobs) This feature allows you to check the System Administrator’s Copy meter on the screen and to reset all System Administrator’s meters.
  • Page 138: Accounting Login Screen Settings

    Xerox Standard Accounting Performs Account Administration based on accounting users registered on the machine. When an accounting type is selected, the following buttons may appear. The buttons displayed on the screen vary depending on the combination of the login type of the Authentication feature and the accounting type.
  • Page 139: Charge Rate Per Unit

    Select [Accounting], and then select [Fax Billing Data] in the [Group] menu. Set [Charge Rate per Unit]. Select [Close]. Charge Rate per Unit Specify a charge rate per unit using numeric buttons on the screen. Auto Reset of User Billing Information This screen allows you to specify when to reset user billing information.
  • Page 140: System Administrator Settings

    System Administrator Settings This section describes the features that allow you to change the System Administrator’s login ID and passcode. The machine enters the System Administration mode only when a correct System Administrator login ID is entered. Before shipment, the default System Administrator login ID is set to “11111”.
  • Page 141: Login Type

    Select [Authentication] in the [Group] menu. Login Type This screen allows you to select an authentication type. NOTE: The available options vary depending on the machine configuration. NOTE: When [Login to Local Accounts] is selected, authentication is carried out based on the user information set for the Accounting feature. Select [Login Type] in the [Features] menu.
  • Page 142: Create/View User Accounts

    NOTE: The Locked/Unlocked status of a service is linked to the Disable/Enable status of the service in the Auditron Mode of the Accounting feature. When [Unlocked] is selected for the Copy service, for example, the Copy service is automatically set to [Disable Accounting] in the Accounting feature.
  • Page 143: User Details Setup

    NOTE: For information on [Restrict User to Edit Address Book], refer to to Edit Address Book on page 84 Allow user to disable active settings Specifies whether to permit the group members to disable the Watermark feature during their user session, when [Allow User to Disable Active Settings] in [Authentication/Security Settings] is set to [Enable Active Settings].
  • Page 144: System Administrator Maximum Login Attempts

    User ID for Login Specifies whether to make the user ID entry field case-sensitive on the login screen that is displayed when a user ID is authenticated by a remote server. NOTE: Once this setting is changed, all the registered information about users, as well as the mailboxes and job flow sheets linked to the users, are deleted.
  • Page 145: Allow User To Disable Active Settings

    Select [Charge / Private Print Settings] in the [Features] menu. Change the required setting. Select [Close]. Receive Control Specifies the receive control for externally submitted jobs. • According to Print Auditron - The receiving control depends on the setting made on the machine.
  • Page 146: Active Jobs View

    Select [Job Status Default] in the [Group] menu. Active Jobs View This feature allows you to hide the details of active jobs from general users, on the [Active Jobs] screen in Job Status. Select [Active Jobs View] in the [Features] menu. Select the required option.
  • Page 147: Number Of Overwrites

    Select [Overwrite Hard Disk] in the [Group] menu. Number of Overwrites Specifies whether to enable overwriting the hard disk. You can select the number of overwrite passes from one time or three times. When [1 Overwrite] is selected, “0” is written to the disk area.
  • Page 148 6 Setups...
  • Page 149: Centreware Internet Services

    7 CentreWare Internet Services The CentreWare Internet Services program uses the embedded web user interface which enables communication between a networked computer and the machine via HTTP. CentreWare Internet Services can be used to check the machine status and the status of each job, and to change the machine configuration.
  • Page 150: Centreware Internet Services Environments

    CentreWare Internet Services Environments CentreWare Internet Services uses the embedded HTTP Server that resides in the machine. This allows communication with the machine through a web browser with access to the Internet or an intranet. By entering the IP Address of the machine as the URL (Universal Resource Locator) in the browser, direct access to the machine becomes available.
  • Page 151 Select [Port Settings] in the [Features] menu. Select [Internet Services] and [Change Settings]. Select [Port Status] and [Change Settings]. Select [Enabled] and [Save]. Set the port number for CentreWare Internet Services, if required. At the [Internet Services] screen, select [Internet Services Port Number] and [Change Settings].
  • Page 152: Test Access

    If you selected [Enabled] in step 3, proceed to step 4. Otherwise, proceed to step 10. Select [Manually Configured IPv6 Address], and then [Change Settings]. Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”.
  • Page 153: Selecting Transport Protocols

    Selecting Transport Protocols When using the NetWare, SMB, or SNMP port, change the transport protocol if required. • NetWare: IPX/SPX, TCP/IP • SMB: NetBEUI, TCP/IP • SNMP: UDP, IPX On the CentreWare Internet Services home page for the machine, select the [Properties] tab.
  • Page 154: Services

    Main Panel Displays information and settings for an item selected on the Menu Panel. For more information about each function, refer to the following: Services – page 154 Status – page 156 Jobs – page 158 Print – page 160 Scan –...
  • Page 155 - Network Scanning - Scan to Home - Machine Software - Xerox Services - Custom Services • Accounting - Xerox Standard Accounting - Accounting Configuration - Accounting Login Screen Settings • Security - Authentication Configuration - User Details Setup - Create Authorization Groups...
  • Page 156: Default User Id And Passcode

    Displays the status of each tray as [Ready], [Empty], [Not Available], or [Unknown]. NOTE: When the machine is in the Energy Saver mode, the status may be displayed as [Unknown]. % Full Displays the percentage of paper remaining in each tray in 25% increments. Services • System Administrator • Xerox Support...
  • Page 157: Consumables

    Paper Size Displays the size of paper loaded in each tray. Paper Color Displays the color of paper loaded in each tray. Paper Type Displays the type of paper loaded in each tray. Priority Displays the priority set for each tray when Auto Tray Switching is selected. The highest priority is number 1.
  • Page 158: Jobs

    Jobs The [Jobs] tab displays a list of active and completed jobs. You can also delete jobs on this tab. NOTE: The details displayed may differ from those shown on the machine’s touch screen. Follow the steps below to select the features available on the [Jobs] tab: Click [Jobs] on the Header Panel of the home page.
  • Page 159 Jobs Type Displays the type of job. Page Count Displays the number of pages printed (printed jobs only). Output Destination Displays the output destination, address, document receipt number, or name of the recipient server or file. If the output destination is unknown or not specified, “-” is displayed.
  • Page 160: Error History

    Show Child Jobs Displays the [Job History - Child Jobs] screen, where you can view the child jobs of a selected job. Error History This page displays a list of errors that have occurred. Date & Time Displays the date and time an error occurred. Error Code Displays the error code of the error.
  • Page 161: Feature Description

    Retype Passcode Re-enter the passcode for verification. Specify the account type to be used. NOTE: This item is displayed only when Xerox Standard Accounting is enabled. Specify the account type of Xerox Standard Accounting, and enter the group account ID with up to 48 characters.
  • Page 162: Scan

    Scan This page allows you to create, modify, or delete job templates for Network Scanning jobs, and configure mailbox and job flow sheet settings. Click [Scan] on the Header Panel of the home page. On the collapsible menu of the Menu Panel, click [Job Template], [Mailbox] or [Job Flow Sheets].
  • Page 163 New Distribution Template The following table shows the information fields on the [New Distribution Template] page. Feature General Template Name Enter the name of a new job template. Information Description (Optional) Owner (Optional) Distribution The following table shows the information fields on the [Distribution] page. Feature Description Owner...
  • Page 164 Feature File Document Management Fields (Optional) File Displays the defined scan file repository. Destination Edit Displays a page where you can set a new scan file repository or edit an existing repository. Filing Policy Specify the filing policy for saving a new file when a file of the same name already exists in the file repository.
  • Page 165 Feature Network Color Scanning Scanning (WorkCentre 5225A/5230A) 2 Sided Scanning Original Type Edit Description Displays the color mode. Displays whether to scan 1-sided or 2-sided. Displays the original type setting. Displays a page where you can edit the [Network Scanning] settings. NOTE: Some of the following options may not be available depending on other settings.
  • Page 166 Feature Advanced Settings Lighten/Darken Displays the scan density setting. (WorkCentre 5222/5225/ 5230) Image Options Displays the scan density and sharpness settings. (WorkCentre 5225A/5230A) Background Displays whether to suppress background colors when Suppression scanning. (WorkCentre 5222/5225/ 5230) Image Displays the contrast level and whether to suppress Enhancement background colors when scanning.
  • Page 167 Feature Layout Original Adjustment Orientation Original Size Reduce/ Enlarge Output Size Edge Erase Edit Description Displays the original orientation setting. Displays the original paper size setting. Displays the scan ratio setting. Displays the output paper size setting. Displays the top/bottom or left/right edge erase setting. Displays a page where you can edit the [Layout Adjustment] settings.
  • Page 168 Feature Filing Options Report options Document Displays the document name. Name Document Displays the file format to use when saving scanned data. Format Edit Displays the page where you can edit the [Filing Options] settings. NOTE: Some of the following options may not be available depending on other settings.
  • Page 169 Feature Network Optimized for Scanning Fast Web Image Viewing (PDF & Settings PDF/A) (WorkCentre Searchable 5225A/5230A) Text Text Compression (PDF & PDF/A only) Edit Compression Edit Capability Description Displays the page where you can select whether or not to create a linearized PDF file, which displays the first page of the file on a user's web browser before the entire file is downloaded from a web server.
  • Page 170: Mailbox

    Mailbox This page allows you to create and edit mailboxes. Mailbox icons Clicking the icon of a registered mailbox displays the [Mailbox Document List] page for that mailbox. Mailbox Number Displays the mailbox numbers. Clicking the number of a registered mailbox displays the [Mailbox Document List] page for that mailbox.
  • Page 171 Batch Print Print Document Specify the account type to be used. NOTE: This item is displayed only when Xerox Standard Accounting is enabled. Specify the account type of Xerox Standard Accounting, and enter the group account ID with up to 48 characters.
  • Page 172: Edit Mailbox

    Edit Mailbox The following table shows the information fields on the [Edit Mailbox] page. Mailbox Mailbox Number Mailbox Name Mailbox Passcode Allows you to edit the passcode to the mailbox. The Retype Passcode Check Mailbox Passcode Owner Linked Job Flow Sheet Auto Start Job Flow Sheet...
  • Page 173: Job Flow Sheets

    Mailbox Setup The following table shows the information fields on the [Mailbox Setup] page. Mailbox Job Flow Sheets This page allows you to create, edit, or view job flow sheets. Sheet Type Select the type of job flow sheets to be displayed in the Job Flow Sheets List. The [Personal] option is available only when the Accounting feature is enabled.
  • Page 174 Edit Job Flow Sheet Create Job Flow Sheet Job Flow Sheets Common Attributes The following table shows the information fields on the [Job Flow Sheets Common Attributes] page. Job Flow Sheet Name Description Job Flow Total Destinations Sheet Type Keyword Edit Job Edit Flow...
  • Page 175 Send as Fax The following table shows the information fields on the [Send as Fax] page. Job Flow Sheet Name Name Recipient Address Line Type Starting Rate Mailbox Number Mailbox Passcode Relay Broadcast Print at Relay Station Relay Station ID/Broadcast Recipients F Code Password (F Code...
  • Page 176 Send as E-mail The following table shows the information fields on the [Send as E-mail] page. Job Flow Sheet Name Displays the name of the job flow sheet. Recipient Name 1 - 10 Enter the names of the recipients within 36 characters. You can Recipient Address 1 - Subject File Format...
  • Page 177 File Format SMB Transfer The following table shows the information fields on the [SMB Transfer] page. Job Flow Sheet Name Displays the name of the job flow sheet. Name Server Name Shared Name Save in Login Name Password File Format Select the file format to be used when saving scanned documents.
  • Page 178: Properties

    Properties This tab allows you to view and set the machine properties. These include the machine details and configuration, the CentreWare Internet Services settings, the port settings, protocol settings, emulation settings, and the memory settings. The items displayed will depend on the model and configuration of the machine. NOTE: Some settings with data entry use bytes as units of data volume.
  • Page 179: Properties Features

    Properties Features The following table lists the items that can be set. Some items may not be displayed depending on your machine configuration. Feature Configuration Overview Setting items Connectivity and Printing Print Protocols – Clicking the [Settings] button displays the [Connectivity and Printing] page, which displays links to the following property settings pages.
  • Page 180 Feature Configuration Overview Setting items Services (continued) • LDAP User Mappings – Clicking the [Configure] button displays the [LDAP User Mappings] page. For details on the page, refer to Mappings on page 197 • LDAP Authentication – Clicking the [Configure] button displays the [LDAP Authentication] page.
  • Page 181 Feature Description General Setup Configuration Management Paper Tray Attributes Setting items Allows you to set and view information related to the machine, such as the name and installation location of the machine and the System Administrator’s e-mail address. Machine Model Displays the model of your machine.
  • Page 182 Feature General Setup Paper Settings Paper Type Lists different paper types. Paper Name Enter the names for [Custom Paper 1] to [Custom Paper 5]. Priority Allows you to configure the priority settings for various paper types when the auto tray is selected. Power Time to Low Power Mode Saver/Energy...
  • Page 183 Feature General Setup Memory Settings (continued) Internet Services Settings Pool Server Settings Setting items Allows you to select the spool destination for the job. • Spool to Memory – Enter a value between 512 KB and 32 MB (32768 KB) in 256 KB increments. •...
  • Page 184 Feature General Setup Cloning This feature, provided by Xerox Standard Accounting, saves the settings of selected features in a configuration file, which can then be used to clone the settings onto other machines. To install configuration files to other machines, the machines must have the same version of software as this machine.
  • Page 185 Supplies Data e-mails. You can specify up to five e- mail addresses. • Send Alert – Select whether an e-mail is sent if registration with the Xerox Communication Server is cancelled. Billing Information Current Billing Information: Provides the current readings of the machine counters.
  • Page 186 • Count – Displays the value of the information reported to the Xerox Communication Server. Supplies Assistant Last Supplies Data Sent: Displays the last supplies data sent to the Xerox Communication Server. • Supplies Assistant – Displays whether the Supplies Assistant feature is enabled.
  • Page 187 Properties Feature Setting items Connectivity Port Settings Allows you to select whether to enable or disable different ports used on the machine. Select the check box to enable this port. EtherTalk Select the check box to enable this port. NetWare Select the check box to enable this port.
  • Page 188 Feature Connectivity Physical Ethernet Connections Allows you to select the Ethernet transmission rate. Rated Speed – You can select one of the following options. • Auto – Detects the Ethernet transmission rate automatically. • 10 Mbps Half-Duplex • 10 Mbps Full-Duplex •...
  • Page 189 Feature Connectivity Protocols (continued) Setting items NetWare (continued) • Frame Type – Select the frame type. - Auto: Automatically configures the active frame type. - Ethernet II: Selects Ethernet frame type. - Ethernet 802.3: Selects IEEE802.3 frame type. - Ethernet 802.2: Selects IEEE802.3/IEEE802.2 frame type.
  • Page 190 Feature Connectivity Protocols TCP/IP (continued) Allows you to configure the TCP/IP settings. IP Mode: • IP Mode – Select an IP mode from [IPv4], [IPv6], and [Dual Stack]. General: • Protocol – Displays whether the protocol is enabled or disabled. •...
  • Page 191 Feature Connectivity Protocols (continued) Setting items TCP/IP (continued) DNS Configuration: IPv4: • Obtain DNS Server Address Automatically – Allows you to enable or disable the automatic setting of the IPv4 DNS server address via DHCP. • Preferred DNS Server – Enter the IPv4 address for the DNS domain primary server.
  • Page 192 Feature Connectivity Protocol SNMP Configuration (continued) Allows you to configure the following options when accessing the machine via SNMP. SNMP Properties: Enable SNMP v1/v2c Protocols – Allows you to enable or disable the SNMP v1/v2c protocols. Edit SNMP v1/v2c Properties – Displays the page which allows you to set the following SNMP v1/v2c properties.
  • Page 193 Feature Connectivity Protocols (continued) Setting items SNMP Configuration (continued) Advanced – Displays a page that contains the [Add UDP IPv4], [Add UDP IPv6 Address], [Add IPX Address], and [Delete] buttons. • Add UDP IPv4 Address – This button displays the [SNMP Configuration - IPv4] page, which allows you to set the following settings.
  • Page 194 Feature Connectivity Protocols SNMP Configuration (continued) (continued) • Delete – Selecting a trap on the [SNMP Configuration > Advanced] page and clicking this button deletes the trap. You can select and delete multiple traps at once. SSDP Allows you to configure the SSDP protocol settings as follows: Protocol –...
  • Page 195 Feature Connectivity Protocols (continued) Setting items Microsoft Networking (continued) • Primary Server IP Address & Port – Displays the primary server WINS IP address when [Obtain WINS Server Address Automatically] is disabled. Change the address as necessary. • Secondary Server IP Address & Port – Displays the secondary server WINS IP address when [Obtain WINS Server Address Automatically] is disabled.
  • Page 196 Feature Connectivity Protocols SMTP Server (continued) Required Information: • SMTP Server IP Address / Host Name & Port – Enter the SMTP server address in the first text box. Up to 128 characters can be entered, including . (period) and - (hyphen). In the second text box, enter the SMTP port number.
  • Page 197 Feature Connectivity Protocols (continued) Setting items LDAP (continued) - Password: Enter the password for the search login name using up to 32 characters. If the server does not require authentication, or a password is not required upon authentication, leave this text box blank.
  • Page 198 Feature Connectivity Protocols LDAP (continued) (continued) - Attribute of Typed User Name: Specify the typed user name attribute. - Attribute of Login User Name: Specify the user login name attribute. - Use Added Text String: Specify whether to use additional user name characters. - Text String Added to User Name: Enter the text string to be added to the user name.
  • Page 199 Feature Connectivity Protocols (continued) Setting items HTTP (continued) Keep Alive Timeout – Displays “60 seconds”. This is a display-only item. Maximum Connections – Enter the maximum number of sessions between 1 and 15. Port Number – Enter the port to be used for HTTP communication.
  • Page 200 Feature Connectivity Protocols (continued) Allows you to configure the following options when using IPP (Internet Printing Protocol). • Port Number: The default IPP port number 631 is displayed. • Add Port Number – Enter the port number. • TBCP Filter – Select the check box to enable TBCP Filter when processing PostScript data.
  • Page 201 Feature Services Printing Setting items Print Mode Allows you to specify the type of printer language to use when a print job is sent using USB, EtherTalk, SMB, NetWare, LPD, IPP, etc. Only the enabled protocols will be displayed. Auto – Allows you to set the machine so that it will automatically determine and use the most suitable language to print data received from the host device.
  • Page 202 Feature Services Printing Language Emulation (continued) (continued) - Collated: Allows you to specify whether to collate the output. - Offset: Allows you to select the offset method. - Staple: Allows you to select the stapling method. - Image Enhancement: Allows you to specify whether to enable or disable image enhancement.
  • Page 203 Feature Services Printing (continued) Setting items Language Emulation (continued) • Quantity – Allows you to specify the number of sets to print between 1 and 999. • 2 Sided Printing – Allows you to select whether to print both sides of paper. •...
  • Page 204 Feature Services Printing Language Emulation (continued) (continued) - Quantity: Enter the number of sets to print when stored jobs is selected for Print Quantity Setup. - 2 Sided Printing: Allows you to select whether to print on both sides of paper. - Origin: Allows you to specify the origin of the coordinates.
  • Page 205 Feature Services E-mail Setting items Allows you to configure e-mail settings. Defaults From Address – Displays the sender’s address. Message – Displays the default e-mail message. Signature – Displays the default e-mail signature. Confirmation Sheet – Displays whether to have a confirmation sheet printed after every e-mail transmission or only upon an error.
  • Page 206 Feature Services E-mail Default (continued) (continued) • Message – Specify the default e-mail message. • User – Select whether to include the sender’s user name and e-mail address in the e-mail message. • Attachment – Select whether to include information about attachments, such as the number of pages and file format, in the e-mail message.
  • Page 207 Feature Services Internet Fax (continued) Setting items Default (continued) • Incoming Internet Fax Print Options – Allows you to select the printing options for the headers and contents of incoming Internet faxes. • Subject – Specify the default Internet fax subject. •...
  • Page 208 Feature Services Fax (continued) • Edit – Displays the [General] page, which allows you to configure the following settings: - Job Log: Specify whether to include user names and/or the domain names on job logs. - Confirmation Sheet: Specify whether to have a confirmation sheet printed with each fax transmission.
  • Page 209 Feature Services Network Scanning Setting items General Allows you to set up general information for the Network Scanning service. Network Scanning: • Confirmation Sheet – Allows you to select whether or not to print a confirmation sheet. When enabled, a sheet showing the success or failure of a job will be printed.
  • Page 210 Feature Services Network File Repository Setup (Continued) Scanning • Share – Enter the shared name. This appears only (continued) when [SMB] is selected in [Protocol]. • Scriptpath and filename (from HTTP root) - Specify the script path and file name. This appears only when [HTTP] or [HTTPS] is selected in [Protocol].
  • Page 211 Feature Services Network Scanning (continued) Scan to Home Setting items Advanced Template Pool Setup Allows you to view and modify the remote pool setups. Remote Template Repository: • Protocol – Select a transfer protocol from [FTP], [NetWare], [SMB], [HTTP], and [HTTPS]. •...
  • Page 212 General: • Machine Serial Number – Displays the machine’s serial number. • Xerox Communication Server URL – Displays the address of the Xerox Communication Server. • Communication Server Registration Status – Displays whether the machine is registered with the Xerox Communication Server.
  • Page 213 Services Accounting Xerox Standard Accounting Setting items • Transmission Time – If the Xerox Communication Server support is enabled, specify the time at which Meter Assistant readings and supplies data are uploaded. • Transmission Interval (Supplies Assistant) –Displays the interval at which the supplies data is transmitted.
  • Page 214 Feature Accounting Xerox Standard User Role: Accounting • User Role – Select a user role for the user. (continued) • Add This User to Authorization Group – Select an authorization group for the user. By default, users belong to Authorization Group 00 (Default Group).
  • Page 215 Feature Accounting Xerox Standard Accounting (continued) Setting items Add Account – Click this button to register new group account information. • Account ID – Enter up to 32 characters for an account ID. • Account Name – Enter up to 32 characters for an account name View Usage –...
  • Page 216 Feature Accounting Accounting Allows you to manage the Accounting feature. Configuration Accounting Type Select the type of account management to perform. Verify User Details Specify whether to check user details upon user authentication. This item becomes active only when [Accounting Type] is set to [Network Accounting]. Verify User Details for Printer/Direct Fax Jobs Specify whether to check user details upon user authentication for print and fax jobs.
  • Page 217 Feature Accounting Accounting Configuration (continued) Setting items Custom Filters – Displays the [Custom Filters] page. Custom Filters on For details on the page, refer to page 198 Accounting Configuration This item may not appear depending on your authentication and accounting settings. Account Number –...
  • Page 218 Feature Accounting Accounting Device Access – Displays the [Authentication Configuration Configuration > Device Access] page. This page allows (continued) you to control access to the machine features. The following settings are invalid when [Login Type] is set to [No Login Required]. Authentication required for: •...
  • Page 219 Feature Accounting Accounting Configuration (continued) Accounting Login Screen Settings Setting items • Job Flow Sheets – Select an access control option for the Job Flow Sheets service. • Custom Services – Select an access control option for the Custom Services service. Accounting Login Screen Settings •...
  • Page 220 - Login to Remote Accounts: Performs authentication using user information pre- registered on a remote server. - Xerox Secure Access: Performs authentication using Xerox Secure Access. Mailbox Print– Select whether to require user authentication when printing documents stored in mailboxes.
  • Page 221 Feature Security Authentication Configuration User Details Setup Setting items Authentication Configuration Accounting For details on each item, refer to Configuration on page 217 Device Default State Configuration Device Default State For details on each item, refer to Configuration on page 217 Allows you to configure the settings for user ID authentication.
  • Page 222 Feature Security Create Create Authorization Groups Authorization Allows you to create authorization groups to assign to Groups users. Up to 20 groups can be created including the Default Group. Edit – Displays the [Authorization Setup] page for a group number. Authorization Setup Allows you to configure settings for a group.
  • Page 223 Xerox Secure Access login screen. To change the message, enter it using up to 255 characters. Default Title – Displays the default title for the Xerox Secure Access login screen. Local Login – Specify whether to allow login from the machine.
  • Page 224 Feature Security IP Filtering IP Filter Rule List: (continued) • Rule Number – Displays entry numbers 1 - 10 IP addresses to be filtered. • Source IP/Mask – Displays the ranges of the IP addresses in “IPv6 address/prefix length” format. •...
  • Page 225 Feature Security Machine Digital Certificate Management (continued) Setting items Upload Signed Certificate Allows you to upload a certificate to the machine. You can upload PKCS#7 and PKCS#12 format certificates. This button becomes active when SSL communication is enabled. Click this button to display a page which allows you to enter the following items.
  • Page 226 Feature Security IP Sec Allows you to set up the IP Sec (Security Architecture for Internet Protocol) feature. Protocol Select whether or not to enable the IPSec feature. IKE Authentication Method Select the IKE authentication method from [Pre-Shared Key] and [Digital Signature]. Shared Key Specify the shared secret to be used when [IKE Authentication] is set to [Pre-Shared Key].
  • Page 227 Feature Security Certificate Management (continued) Setting items Certificate Order Select the display order of certificates. Display the list Displays the [Certificate List] page, which lists the certificates in the selected category and purpose. The items displayed in the list are as follows: •...
  • Page 228 Feature Security 802.1x Allows you to set up the 802.1 authentication feature. Enable IEEE 802.1x Select whether or not to enable IEEE 802.1x authentication. Authentication Method Specify the IEEE 802.1 x authentication method. Login Name (Device Name) Enter a user name for IEEE 802.1 authentication. Password Enter the password for the user name.
  • Page 229 Feature Security PDF/XPS Security Settings Watermark Job Status Default Scheduled Image Overwrite Setting items PDF Signature Select whether to add a digital signature to PDF files. The machine must have a digital certificate to use this feature. XPS Signature Select whether to add a digital signature to XPS files. The machine must have a device certificate to use this feature.
  • Page 230: Support

    Feature Security Support This page provides support information for the machine, including a link for software updates and contacts for technical support. Follow the steps below to select the features available on the [Support] tab. Click [Support] on the Header Panel of the home page. The [Support] page is displayed.
  • Page 231 Support Xerox Support Customer Support Phone Number Displays the telephone number of the customer support representative. Services Phone Number Displays the telephone number of the service representative. Supply Phone Number Displays the telephone number of the consumable support representative.
  • Page 232 7 CentreWare Internet Services...
  • Page 233: Printer Environment Settings

    Confirm that the Ethernet cable is plugged into the multifunction machine and into an operational Ethernet port on the network. NOTE: The Ethernet cable is an RJ45 type and is not supplied by Xerox. Configuring an IP Address via DHCP On startup, the multifunction device defaults to DHCP to obtain its network configurations.
  • Page 234: Quick Network Setup (Static Ip)

    4) Select [Configuration Report]. 5) Press the <Start> button on the machine. Read the Configuration Report to confirm that an IP address has been allocated and that it is a valid IP address on your network. NOTE: If the IP address starts with 169.xxx.xxx.xxx, then the DHCP server has not properly allocated an address or DHCP is not enabled on your network.
  • Page 235 Select [IPv4 - IP Address], and then [Change Settings]. Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”. Select [Save]. Select [IPv4 – Subnet Mask], and then [Change Settings]. Using the same method as in step 11, enter a subnet mask. Select [IPv4 –...
  • Page 236: Netware

    NetWare This section explains how to install the machine onto a NetWare network. The following information is provided: Information Checklist – page 236 NetWare Environments – page 236 NetWare Installation – page 237 Installation Procedure – page 237 Network Communication Setup – page 238 NetWare Setup –...
  • Page 237: Netware Installation

    Target computers The NetWare versions and NetWare client computers require the following environments. NetWare versions A Novell-accredited computer which can be installed with NetWare 3.x/4.x/5.x/6.x. NetWare client computers A Novell-accredited computer which can run Windows 2000, Windows XP or Windows Server 2003.
  • Page 238 NetWare Setup For more information, refer to Computer Setup For more information, refer to Test Print For more information, refer to Network Communication Setup Use this procedure to set up the network communication parameters of the machine. At the machine, perform these steps. NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network.
  • Page 239: Netware Setup

    Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”. Enter a value (0 to 255) into the highlighted field and select [Next]. The next 3 digits are highlighted. When you have finished entering all values, select [Save].
  • Page 240: Unix Tcp/Ip

    Repeat the test for all computers that will be sending jobs to the machine. The installation process is now complete. If the test print fails, refer to UNIX TCP/IP This section explains how to set up the machine to operate in a UNIX TCP/IP environment.
  • Page 241: Unix Tcp/Ip Environments

    UNIX TCP/IP Environments System configuration The machine uses the Line Printer Daemon Protocol (LPD) that supports TCP/IP as the transport protocol. With the LPD, use the machine as a UNIX network printer. The LPD supports spool mode, this is where print jobs from clients are spooled once before output.
  • Page 242 Press the <Log In/Out> button on the control panel, and then type in the System Administrator login ID to enter the System Administration mode. NOTE: The passcode may also be required depending on the machine configuration. Press the <Machine Status> button on the control panel, and then select the [Tools] tab on the screen.
  • Page 243: Workstation Setup

    Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save]. Select [Manually Configured IPv6 Prefix], and then [Change Settings]. Enter an IP address prefix, and then select [Save]. Select [Manually Configured IPv6 Gateway], and then [Change Settings]. Using the same method as in step 10, enter a gateway address.
  • Page 244 NOTE: If a different printer name is specified, the print language or mode specified on the touch screen of the machine is used. NOTE: When setting print languages/modes from the same workstation to a single printer, it is recommended to set one kind of each. If two or more kinds of languages/ modes are set, the workstation may display the same job number for some queues (lpq).
  • Page 245 SunOS Follow the steps below to set up a SunOS workstation to communicate with the machine. Log in at a client workstation as root and add the machine to the /etc/hosts file. For example: IP address [tab] PrinterName NOTE: If an NIS server is running on the same segment of the network as the machine, log in at the NIS server as root and add the machine to the master hosts file.
  • Page 246 on a disk partition large enough to hold copies of documents that will be submitted. cd /var / spool / lpd mkdir PrinterName chmod 744 PrinterName HP-UX Follow the steps below to set up an HP-UX workstation to communicate with the machine.
  • Page 247 Continue with Using the System Administrator Manager (SAM) GUI Method Follow the steps below to use the HP System Administrator Manager (SAM) GUI (Graphical User Interface). NOTE: Refer to the HP-UX documentation for additional information on using the System Administrator Manager (SAM). Start the SAM application.
  • Page 248: Printing

    Printing Solaris/HP-UX This section describes printing from workstations running Solaris or HP-UX. Refer to the manuals supplied with the workstation for full details. Print (lp) The lp command is used for printing. Command format lp [-d printer name] [-n number of copies] File name Command options The following command options are available.
  • Page 249 Deletes all the print data belonging to the user issuing the command, from the specified printer. Deletes all the print data from the specified printer. -u user name Deletes all the print data belonging to the specified user, from the specified printer.
  • Page 250 • -C parameter To print from the machine using the PostScript language, use the -C option to specify the form of output. This option is valid in the spool mode. In the non-spool mode, the client must be a Windows NT machine to use this option. NOTE: If the PostScript logical printer and the -C option are configured simultaneously using CentreWare Internet Services, some functions may not work as expected.
  • Page 251: Printer Status

    • - You can delete all your print data by specifying this option. If this option is issued by a superuser, all the print data received by the machine will be deleted. This option is only valid in the spool mode. NOTE: Print data which consist of multiple files sent in one print instruction cannot be deleted file by file.
  • Page 252 NOTE: Long file names will be truncated. NOTE: Information for a maximum of 64 print instructions can be displayed. NOTE: If two or more types of print languages/modes are set up on a single workstation, identical job numbers may be displayed when an inquiry command (lpstat) is issued.
  • Page 253: C Option

    • To display a printer named fxPS in long format, enter the following command: %lpq -PfxPS -l -C Option On SunOS, the -C option can be used to specify the print format if the machine prints with the PostScript language in spool mode. This section explains the functions which can be specified and printing operations which will be affected using the -C option.
  • Page 254 NOTE: If multiple parameters are specified in the first lpr command, data may not be printed correctly. NOTE: The system default is used if no tray number is specified, or a specified tray or specified size of paper is not loaded. NOTE: This option is for specifying paper size only.
  • Page 255 NOTE: If the print data specifies double-sided or single-sided printing, those specifications take priority over any -C option. Specifying paper size and double-sided printing Select a paper size and a binding option. The following parameters can be specified: Parameter A3D/a3d A3T/a3t A4D/a4d A4T/a4t...
  • Page 256 Specifying the print mode The following print mode parameters can be specified. Parameter GC/gc GB/gb NOTE: If several parameters are specified in the first lpr command, data may not print. NOTE: The system default is used if no parameter is specified. Specifying stapling The following parameters can be specified for stapling.
  • Page 257: Ethertalk

    EtherTalk This section explains how to set up the machine to operate on an EtherTalk network. The following information is provided: Information Checklist – page 257 EtherTalk Environments – page 257 EtherTalk Installation – page 258 Installation Procedure – page 258 Network Communication Setup –...
  • Page 258: Ethertalk Installation

    EtherTalk Installation This section describes the installation procedure for using the machine in an EtherTalk environment. Installation Procedure There are three stages required to install the machine on an EtherTalk network. Network Communication Setup This requires the machine to be set up for EtherTalk. Workstation Setup Install the print driver (Adobe PS) for Macintosh.
  • Page 259: Microsoft Networking

    Test Print To make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. Open a sample document on a client computer. Select the machine using the Chooser (Mac OS 9.2) or the Print Center (Mac OS X 10.x).
  • Page 260: Smb Environments

    SMB Environments Server Message Block (SMB) is a protocol for sharing files or printers on Windows OS. This section explains the installation procedure for connecting a printer to a Windows network through SMB. System configuration As the machine supports SMB protocol, you can send print data directly to the machine on the same network without going through the server.
  • Page 261 When using TCP/IP: Set the SMB port to [Enabled] and set the IP address using the touch screen or CentreWare Internet Services. Computer Setup Install the print driver on the computer. Test Print A print job should be submitted to make sure that the machine has been installed and configured correctly.
  • Page 262 NOTE: Use the DHCP server together with the Windows Internet Name Server (WINS) server. If you selected [STATIC] in step 5, then proceed to step 6 to configure the protocol settings. Otherwise, proceed to step 12. Select [IPv4 - IP Address], and then [Change Settings]. Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”.
  • Page 263: Tcp/Ip (Lpd Or Port9100)

    Computer Setup Install the print driver on the client computer. Refer to the HTML document on the PCL Print Driver CD-ROM. Test Print Make sure the machine has been installed on the network correctly by submitting a test print from each client computer. Perform the following steps. Open a document on a client computer.
  • Page 264: Tcp/Ip (Lpd Or Port9100) Environments

    If problems are encountered during machine setup, refer to page 349 TCP/IP (LPD or Port9100) Environments System configuration As the machine supports the LPD and Port9100 protocol, you can print directly from a Windows computer. When printing from Windows NT4.0/Windows 2000/Windows XP/Windows Server 2003/Windows Vista computers through the LPD port, use the OS standard LPR port.
  • Page 265 Computer Setup This requires the computers in the networking environment to be configured to communicate with the machine. Test Print A print job should be submitted to make sure that the machine has been installed and configured correctly. Network Communication Setup This section describes how to set up the network communication parameters of the machine.
  • Page 266 Select [IPv4 - IP Address], and then [Change Settings]. Use the keypad on the screen to enter an IP address for the machine in the format “xxx.xxx.xxx.xxx”. When you have finished entering all values, select [Save]. Select [IPv4 – Subnet Mask], and then [Change Settings]. Using the same method as in step 6, enter a subnet mask.
  • Page 267: Usb Port

    Test Print To make sure that the machine has been installed on the network correctly, a test print should be submitted from each client computer. Perform the following steps. Open a document on a client computer. Select the machine as the printer to which the selected document will be sent. Print the document on the machine and verify that it prints correctly.
  • Page 268: Usb Port Environment

    USB Port Environment System configuration The machine can be connected directly to the USB port of a host computer. A document file can be sent from the host computer via the USB port to the machine for printing. Other computers can be connected via a network to the host computer. Each computer has a queue that can hold a number of files.
  • Page 269 Select [System Settings] in the menu at the left side of the screen. Select [Connectivity & Network Setup] in the [Group] menu. Select [Port Settings] in the [Features] menu. Select [USB], and [Change Settings]. Select the item to be set, and then select [Change Settings]. Select the required value, and then [Save].
  • Page 270: Ipp (Internet Printing Protocol)

    IPP (Internet Printing Protocol) This section explains how to set up the machine to operate in an IPP (Internet Printing Protocol) environment. The following information is provided: Information Checklist – page 270 IPP Environment – page 270 IPP Installation – page 271 Installation Procedure –...
  • Page 271: Ipp Installation

    Target computers The following computers support IPP. Connection IPP port NOTE: For Internet printing from a Windows Me computer, the IPP port should be installed. For the IPP port installation, see the Windows Me documentation. IPP Installation Use the following procedure to install and use the machine in an IPP environment. Installation Procedure There are three stages.
  • Page 272 Select [Port Settings] in the [Features] menu. Select [IPP], and then [Change Settings]. Select [Port Status], and then [Change Settings]. Select [Enabled], and then [Save]. Next, establish TCP/IP. Select [Connectivity & Network Setup] in the [Group] menu, and then select [Protocol Settings] in the [Features] menu.
  • Page 273: Computer Setup

    Use the keypad on the screen to enter an IP address for the machine in the format “xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx”. Select [Save]. Select [Manually Configured IPv6 Prefix], and then [Change Settings]. Enter an IP address prefix, and then select [Save]. Select [Manually Configured IPv6 Gateway], and then [Change Settings]. Using the same method as in step 5, enter a gateway address.
  • Page 274 8 Printer Environment Settings...
  • Page 275: 9 E-Mail Environment Settings

    This chapter explains how to set up the e-mail feature on the machine. Some models do not support the e-mail feature. Some models require optional kits to use the e-mail feature. For details, contact the Xerox Welcome Center. In this chapter, the following information is provided: E-mail Overview –...
  • Page 276: Information Checklist

    Notify Job End by E-mail This is one of the E-mail Notification Service features described in the previous paragraph. You can configure the machine to notify the end of a print job via e-mail. On your print driver, enable this feature and specify the addresses to notify of print job completion. For information about how to make these settings, refer to the print driver’s Help.
  • Page 277: E-Mail Environments

    E-mail Environments System Requirements The following are required for the machine. • Some models require the optional Scan To E-mail Kit to send scanned documents as e-mail attachments. • The machine is connected to the network using TCP/IP. • The environment allows the sending and receiving of e-mail. ITU-T Recommendations E-mail forwarding DSN function...
  • Page 278: Network Communication Setup

    Network Communication Setup NOTE: Some of the configuration options for this protocol are only available from CentreWare Internet Services. Refer to NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network. Initially, activate the ports for e-mail. Connect the machine to the network.
  • Page 279 Using the same method as in step 6, enter a gateway address. NOTE: If you do not wish to set the gateway address, leave this field blank. Select [IPv4 – IP Filter], and then [Change Settings]. Select [Enabled] to filter access to the machine. NOTE: If you do not wish to use the IP filter feature, select [Disabled].
  • Page 280: Test Mail

    Select the following items, and then [Change Settings]. • [Machine’s E-mail Address/Host Name] – E-mail Address – Machine Name – Host Name – This is the TCP/IP and SMB Host Name of the device. – Domain Name – This is the DNS information. •...
  • Page 281 Press the <Start> button. The document will be scanned and converted to the format that you specified. Then it will be sent as an e-mail attachment. E-mail Print Use your e-mail software to create an e-mail and then attach a TIFF, PDF, or JPEG document.
  • Page 282 9 E-mail Environment Settings...
  • Page 283: Scanner Environment Settings

    This chapter explains how to set up scanning services in the supported environments. Some models do not support scanning services. Some models require optional kits to use scanning services. For details, contact the Xerox Welcome Center. In this chapter, the following information is provided.
  • Page 284: Scanning Process

    Scanning Process The machine has five types of scanning functions. • Scan to E-mail • Scan to Mailbox • Network Scanning • Scan to PC (FTP) • Scan to PC (SMB) The setup procedures are as follows. Scan to E-mail Setup Hard copies can be scanned at the machine and sent to remote clients as e-mail attachments in Single TIFF, Multi TIFF, PDF, PDF/A*, JPEG*, or XPS format.
  • Page 285: Procedure For Scan To E-Mail Setup

    Procedure for Scan to E-mail Setup From a workstation, open up a web browser (such as Internet Explorer), and then enter the Internet address of the machine. If connected properly, you should see the CentreWare Internet Services web page for your machine. NOTE: If you use the IP address to specify the machine, use one of the following formats depending on your machine configuration.
  • Page 286: Scan To E-Mail Troubleshooting

    Scan to E-mail Troubleshooting For internal corporate mail servers, substitute the word "Corporate" for "ISP" in the following troubleshooting table. Symptom Possible Cause SMTP error at Incorrect Mail Server of Host multifunction Name machine Incorrect settings in Microsoft Outlook Express Incorrect multifunction machine e-mail address entered ISP requires SMTP...
  • Page 287: Procedure For Scan To Mailbox Setup Through Centreware Internet Services

    Data to Set Up Scan to Install Mailbox Requirement CentreWare Internet Optional Services Procedure for Scan to Mailbox Setup through CentreWare Internet Services From a workstation, open up a web browser (such as Internet Explorer), and then enter the Internet address of the machine. If connected properly, you should see the CentreWare Internet Services web page for your machine.
  • Page 288: Procedure For Scan To Mailbox Setup Through The Control Panel

    Procedure for Scan to Mailbox Setup through the Control Panel Press the <Machine Status> button on the control panel. Select the [Tools] tab. On the [Tools] screen, select [Setup] in the menu at the left side of the screen, and then select [Create Mailbox] in the [Group] menu.
  • Page 289: Procedure For Network Scanning Setup

    A repository (folder) needs to be created on the server to hold scanned documents. Data to Set Up Network Scanning Templates are created via CentreWare Internet Services or any other Xerox Network Scanning Solutions. Repositories are created via CentreWare Internet Services or any other Xerox Network Scanning Solutions.
  • Page 290: Prerequisites For Scan To Home Setup

    Users access the Scan to Home template by selecting the [Network Scanning] button on the All Services screen on the control panel. The machine queries LDAP to acquire the authenticated user’s home directory, or uses the network home path predefined on the machine.
  • Page 291: Scan To Pc Setup (Ftp)

    Click [Scan to Home]. Click [General]. On the [Scan to Home] page: a. On the [Status] line, place a check mark in the [Enabled] box. b. In the [Friendly Name] box, type in a user-recognizable name of up to 127 characters for the template that will appear in [Template Details] on the machine’s touch screen.
  • Page 292: Procedure For Scan To Pc Setup (Ftp)

    Data to Set Up Scan to PC (FTP) Server IP Address FTP Login/password information Remote Authentication Server’s IP Address Procedure for Scan to PC Setup (FTP) On the control panel, select [Scan to PC]. Enter all the information required. See the User Guide for more detailed information.
  • Page 293: Procedure For Scan To Pc Setup (Smb)

    Data to Set Up Scan to PC (SMB) Server Shared Name Repository – directory path, where the document will be stored on the SMB server SMB Login/password information Remote Authentication Server’s IP Address Procedure for Scan to PC Setup (SMB) On the control panel, select [Scan to PC].
  • Page 294 a. Ensure that [System Settings] is selected in the menu at the left side of the screen. b. Select [Connectivity & Network Setup] in the [Group] menu. c. Select [Port Settings] in the [Features] menu. d. Select [SOAP] and then select [Change Settings]. e.
  • Page 295: 11 Internet Fax

    Some models do not support the Internet Fax service. Some models require optional kits to use the Internet Fax service. For details, contact the Xerox Welcome Center. Information Checklist Before enabling this service, make sure that the following items are available or have been performed.
  • Page 296: Internet Fax Environments

    Internet Fax Environments System Requirements The following are required for the machine. • The Fax Kit and the Internet Fax Kit • The machine connected to the network using TCP/IP • The environment allowing the sending and receiving of e-mails ITU-T Recommendations Internet Fax format...
  • Page 297: Network Communication Setup

    Network Communication Setup NOTE: Some of the configuration options for this protocol are only available from CentreWare Internet Services. Refer to NOTE: Keep the SNMP port enabled while you use the machine on the TCP/IP network. Initially, activate the port. Connect the machine to the network.
  • Page 298 Using the same method as in step 6, enter a gateway address. NOTE: If you do not wish to set the gateway address, leave this field blank. Select [IPv4 – IP Filter], and then [Change Settings]. Select [Enabled] to filter access to the machine. NOTE: If you do not wish to use the IP filter feature, select [Disabled].
  • Page 299: Test Internet Fax

    – POP3 Server Name/IP Address – POP3 Port Number – POP3 Polling Interval – POP3 Login Name – POP3 Password – POP Password Encryption • [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings]: when sending or receiving E-mail via SMTP – SMTP Server Name/IP Address –...
  • Page 300 11 Internet Fax The document will be scanned and converted to TIFF format. Then it will be sent as an e-mail attachment. Receiving: When the machine receives an Internet Fax, printing starts automatically.
  • Page 301: 12 Server Fax

    As stated in this chapter, you will be setting up a network connection to a Xerox- certified, third party fax server (server running fax management software) which will receive, store, and redirect incoming documents to the server’s fax boards, or other...
  • Page 302: Server Fax Installation

    Fax Server Installation and Configuration Install and configure a Xerox-certified, third party fax server following the fax management software manufacturer’s instructions. The transfer protocols available for the Server Fax service are FTP, SMB, and SMTP. If the fax server uses TCP/IP to communicate, it is recommended that the server is assigned a static IP address.
  • Page 303: Machine Configuration

    Configure the fax server, referring to the fax management software manufacturer’s documentation, so that it is able to monitor the fax repository for incoming documents. NOTE: Follow the fax server software manufacturer’s instructions for any other settings required to use the Fax Server service. Machine Configuration Set TCP/IP and HTTP for the machine.
  • Page 304: Test Server Fax Transmission

    11)On the [General] screen, set [Job Log] and [Confirmation Sheet]. 12)Click [Apply] to reflect the settings. 13)On the tree in the left frame, click [Fax Repository setup]. 14)On the right frame, set the items under [Fax Destination]. 15)Select a protocol. NOTE: When [FTP] or [SMB] is selected, faxes will be sent to the destination specified under [Fax Destination].
  • Page 305: 13 Security - Encryption/Digital Signature

    13 Security - Encryption/Digital Signature This chapter describes how to configure the encryption and digital signature features for the machine. The following information is provided: Types of Encryption/Digital Signature Services Available – page 305 Configuration of HTTPS (SSL/TLS) Communication Encryption – page 306 Configuration of E-mail Encryption/Digital Signature –...
  • Page 306: Configuration Of Https (Ssl/Tls) Communication Encryption

    Encryption of HTTP Communications from the Machine to a Remote Server (Client Certificate) The SSL/TLS suite of protocols is used to encrypt HTTP communications with a remote server. No client certificate is typically required for this activity. However, if a remote server is set to require an SSL client certificate, an SSL/TLS client certificate must be registered on the machine.
  • Page 307: Configuring Certificates With Centreware Internet Services

    NOTE: The [Certificate Management] folder does not appear under the [Security] folder until you enable [HTTPS - SSL/TLS Communication] in [SSL/TLS Settings]. Configuration on a Computer Use Internet addresses beginning with "https" in web browser applications. Configuring Certificates with CentreWare Internet Services Configuration on the Machine Two methods are available to configure certificates with CentreWare Internet Services: creating a self-signed certificate (for SSL server), and importing a signed certificate...
  • Page 308: Configuration Of E-Mail Encryption/Digital Signature

    Click [+] on the left of the [Security] folder to display the items in the folder. Click [SSL/TLS Settings]. Select the [Enable] check box for [HTTP - SSL/TLS Communication]. Check [HTTP - SSL/TSL Communication Port Number]. Apply the settings. a. Click [Apply]. b.
  • Page 309 Enter the machine's Internet address, beginning with “https”, into the [Address] box of your web browser to access CentreWare Internet Services. Example: https://192.168.1.1/ Click the [Properties] tab. Confirm that the machine’s e-mail address (under [Description]) is filled in. To use the E-mail service with this machine, [E-mail] has to be enabled and configured.
  • Page 310 Apply the settings. a. Click [Apply]. The Main Panel will display the [Reboot Machine] button. b. Click [Reboot Machine]. The machine will be unavailable for a short period of time. Configure the settings for S/MIME. a. Refresh the web browser. b.
  • Page 311: Configuration Of Scan File Signatures (Pdf/Xps Documents)

    There are two methods to set an S/MIME certificate of the machine on the computer: • Sending e-mail attached with an S/MIME digital signature from the machine to the computer. In the [Digital Signature - Outgoing E-mail] settings, configure to attach the digital signature to e-mails.
  • Page 312 Start a web browser. Enter the machine's IP address, beginning with "https," into the [Address] box of your web browser to access CentreWare Internet Services. Example: https://192.168.1.1/ Click the [Properties] tab. Click [+] on the left of [Security] to display the items in the folder. Click [Machine Digital Certificate Management].
  • Page 313: Configuration Of Ipsec

    Configuration on a Computer Confirm that the digital certificate to be used by the machine to encrypt PDF and XPS files has been imported and registered on the recipient’s computer. This will assure the ability to conduct two way digital signing of files, should this capability be required. Configuration of IPsec IPsec (IPsecurity) is comprised of the IP Authentication Header and IP Encapsulating Security Payload protocols, which secure IP communications at the network layer of...
  • Page 314 13 Security - Encryption/Digital Signature Click [Apply], and enter the System Administrator user ID and passcode, if prompted. The default is “11111” and “x-admin”.
  • Page 315: Authentication And Account Administration

    Local Machine Authentication Setup – page 339 Remote Authentication Setup – page 340 Network Authentication Setup – page 344 Xerox Secure Access Setup – page 345 Overview of Authentication This section is an overview of the Authentication feature used with the machine.
  • Page 316: Types Of Authentication

    To enter the System Administration mode, enter the System Administrator ID into the user ID entry field on the authentication screen. Authenticated Users (with System Administrator Privileges) These are users who are assigned System Administrator privileges. When a restricted service is used, this type of user must enter a user ID on the authentication screen.
  • Page 317: Functions Controlled By Authentication

    If prompted, users need to enter their user information on the machine’s control panel. For accounting purposes, Xerox Secure Access can work with Network Accounting. Functions Controlled by Authentication The following explains the functions that are restricted by the Authentication feature.
  • Page 318: Authentication For Job Flow Sheets And Mailboxes

    Feature Access • Print Documents from Mailbox • Retrieve Documents from Mailbox Remote Access Operation of the machine through a network using CentreWare Internet Services is called Remote Access. The functions restricted by Remote Access are as follows. Print Printing is limited to print jobs sent from a computer. To use the Accounting feature, use the print driver to set account information such as user ID and passcode.
  • Page 319: Job Flow Sheet Types

    Authentication for Job Flow Sheets and Mailboxes user will also be deleted. When using a remote authentication server to manage authentication, use of mailboxes and job flow sheets in the System Administration mode is recommended. NOTE: For mailboxes and job flow sheets, Authenticated Users who are given the System Administrator privileges have the same access level as Authenticated Users with no System Administrator privileges.
  • Page 320: When The Authentication Feature Is Not Enabled

    Operation of the job flow sheets varies depending on whether the Authentication feature is enabled. The following explains the operations available. • When the Authentication feature is not enabled • When the Authentication feature is enabled When the Authentication Feature is Not Enabled The following table shows the relationship with the job flow sheet for each user type when the Authentication feature is not enabled.
  • Page 321 Job Flow Operations Generally Shared Copy* Delete Select/Run O: Operation available X: Operation not available * The owner of a copied job flow sheet becomes a duplicate user. When the Authentication Feature is Enabled The following table shows the relationship with the mailboxes for each user type when the Authentication feature is enabled.
  • Page 322: Types Of Mailboxes

    Job Flow Operations Edit Copy* Delete Select/Run Link to Mailbox Job Flow Operations Create Display Edit Copy* Delete Select/Run Link to Mailbox O: Operation available X: Operation not available * The owner of a copied job flow sheet becomes a duplicate user. Types of Mailboxes The following three types of mailboxes can be used with the machine.
  • Page 323 When the Authentication feature is enabled, this mailbox is shared by all Authenticated Users. Only a System Administrator can change the settings. To create a System Administrator Shared Mailbox, operate the machine as a System Administrator. Personal Mailbox This is a mailbox created by an Authenticated User using the Authentication feature. Only the Authenticated User that created the mailbox can use it.
  • Page 324 • Confidential fax reception • Confidential Internet Fax reception • Retrieving documents that use scan driver or Mailbox Viewer 3 NOTE: When job flow sheets not available for operation, depending on changes made to the authentication status, are linked to a mailbox, you can still use them, but are not allowed to change/copy them.
  • Page 325 Mailbox Operations Generally Shared Change Settings Display Document Delete Document Store Document Print Document Job Flow Display Sheet Link Auto Run Manual Run Mailbox Operations Generally Create Display Delete Change Settings Display Document Delete Document Store Document Print Document Job Flow Display Sheet Link...
  • Page 326: Linking Job Flow Sheets To Mailboxes

    • Confidential fax reception • Confidential Internet Fax reception • Retrieving documents that use a scan driver or Mailbox Viewer 3. *2: You can use them only when mailbox operations are permitted in the Authentication feature settings of the System Administration mode. *3: You can perform display, auto run and manual run operations for job flow sheets linked to a mailbox.
  • Page 327 When the Authentication Feature is Enabled The following table shows the relationship with the mailboxes for each user type when the Authentication feature is enabled. When [Login to Local Accounts] is selected, or when a user is authenticated as a user other than a guest user in [Login to Remote Accounts] NOTE: If authenticated as a guest user in Remote Authentication, you are treated as an unauthenticated user (general user) and cannot operate job flow sheets or mailboxes.
  • Page 328: Overview Of Account Administration

    [Login to Local Accounts], and operates independently when the authentication type is [No Login Required], [Login to Remote Accounts], or [Xerox Secure Access]. The machine supports the following three Account Administration types. Local Accounting Account Administration is performed based on the user information registered on the machine using a variety of counters automatically created for each user.
  • Page 329 Local Accounting The features and services that can be managed using the local Account Administration feature are as follows: Services Accounting Copy Print Charge Print and Private Charge Print Scan Fax, Internet Fax Direct Fax Report/List O: Manageable X: Not manageable -: Not supported *1: You can select features available for each user.
  • Page 330 *2: This feature forbids any actions beyond the number of pages specified. For more information on setting the restrictions, refer to *3: The color mode is supported by the WorkCentre 5225A/5230A only. Xerox Standard Accounting The features and services that can be managed in Xerox Standard Accounting are as follows: Corresponding Service...
  • Page 331 -: Not supported *1: You can select features available for each user. For more information, refer to Account Limit on page 135 *2: This feature stops further machine operation if the number of pages has reached the specified maximum number. For more information, refer to the CentreWare Internet Services online help.
  • Page 332 *3: Authentication is required depending on the [Receive Control] settings in the [Authentication] feature. For more information, refer to The items you can manage for fax jobs using the Account Administration feature are as follows: Jobs Send Automatically Manually Receive/ Automatically Print Manually...
  • Page 333 Jobs Internet Printing received documents Receive/ automatically Print Automatic confidential receiving Printing confidential documents Forward Receiving relayed Internet Internet Fax documents Documents Automatic fax forwarding *1: If [Print Service] on the [Auditron Mode] screen is set to [Disable Accounting] in the System Administration mode, no authentication is required to access mailboxes shared by the System Administrator, and the machine will print the job as unauthenticated.
  • Page 334: Xerox Standard Accounting

    Xerox Standard Accounting Overview When enabled, Xerox Standard Accounting (XSA) tracks the numbers of Copy, Print, Network Scanning, E-mail, Internet Fax and Fax jobs (when these features are installed on the machine), for each user. Usage limits can also be applied to users to restrict the total numbers of copy, print, fax and scan jobs that a user can perform.
  • Page 335: Enabling Xerox Standard Accounting (From Internet Services)

    Account ID's must be unique. Enter a name for the group account in the Account Name box (for example Xerox). A group name can be up to 32 alphanumeric characters. Group Account names must be unique. Click [Apply]. The account will now be available in the Group Accounts list. You may have to refresh your browser, or click another link, and then click on Group Accounts again to see the new group.
  • Page 336: Maximum Usage Limits And Resetting Individual Usage Limits

    NOTE: The system administrator has unlimited access to the machine. To Reset User Limits On the [Properties] tab of Internet Services, expand the [Accounting] folder, and then the [Xerox Standard Accounting] folder. Click [Manage Accounting]. Place a checkmark in the box for the required User ID.
  • Page 337: Resetting Usage Data

    The Cloning feature enables you to copy XSA account information to a file on your computer. You can then use this file to restore the data on the same machine or to clone the data to other machines. You can only clone XSA accounts to another Xerox device that supports the XSA feature.
  • Page 338: 802.1X Authentication

    In the [Install Clone File] portion of the displayed dialog, click [Browse]. Locate the .dat clone file. Click [Install]. NOTE: It may be necessary for you to use your web browser to view the Xerox Standard Accounting set up of Users and Groups on the new machine. 802.1x Authentication The machine supports 802.1x authentication based on the Extensible Application...
  • Page 339: Local Machine Authentication Setup

    NOTE: 802.1x can be configured also on the control panel of the machine. For details, IEEE 802.1x Settings on page 99 refer to In CentreWare Internet Services, click the [Properties] tab. Expand the [Security] folder. Select [802.1x] in the directory tree. Select the [Enabled] check box for [Enable IEEE 802.1x].
  • Page 340: Remote Authentication Setup

    Expand the [Security] folder, and then click [Authentication Configuration]. On the page displayed, place a check mark in the [Enabled] box for each service that you wish to restrict access to. Click [Next]. To configure authentication for each account user, enter an account number in the [Account Number] box and click [Edit].
  • Page 341: Configuring Remote Authentication For Kerberos (Windows 2000)

    Click [Apply] to reboot the machine. Expand the [Security] folder, and then click [Authentication Configuration]. On the page displayed, place a checkmark in the [Enabled] box for each service that you wish to restrict access to. NOTE: If the [Guest User] box is available and configurable, consider whether it is advisable in your network environment to allow simple passcode, guest access to this restricted service machine.
  • Page 342: Configuring Remote Authentication For Smb

    Under [Server Information], enter the IP address (or host name) in the box supplied. NOTE: If entering a fully qualified host name (for example, ldapserver.xerox.com), make sure that the specified domain name matches the machine’s TCP/IP configuration (domain name shown under DNS on the machine’s Configuration Report).
  • Page 343 In [Login Name], [Password], and [Retype Password], enter the machine’s login name and password (if required). Note that, quite often, to simply supply address information for e-mail, no login is required. Enter your required number for [Maximum Number of Search Results]. Enter the required time to wait for [Search Time-Out].
  • Page 344: Network Authentication Setup

    Network Authentication Setup Network authentication uses the user information managed on a remote Accounting server to manage authentication (access) to available machine services. Enabling Network Authentication To enable Network Authentication for use with this machine, at your networked workstation, perform the following steps: Open your web browser and enter the TCP/IP address of the machine in the [Address] or [Location] field.
  • Page 345: Xerox Secure Access Setup

    • Download the Controller Interface for Xerox from the Equitrac web site. • Install the Controller Interface for Xerox at the server. • Verify that you have purchased a license for the Controller Interface for Xerox, as well as a license for each device communicating with the server.
  • Page 346: Configuring Xerox Secure Access To Work With Remote Authentication

    CentreWare Internet Services. Click the [Properties] tab, expand the [Security] folder, click [Authentication Configuration], and select [Xerox Secure Access] for [Login Type], matched to [Network Accounting] for [Accounting Type]. For instructions on setting up your Network Accounting server, refer to the...
  • Page 347: Using Secure Access

    NOTE: If the [Default Prompt] and [Default Title] have been configured on the Secure Access server, then that information will override the information entered here. b) Select the [Enable] box for [Local Login] to allow users to log in locally to the machine.
  • Page 348 If the machine requests further information such as accounting details, enter this information at the User Interface. The machine will confirm successful authentication allowing access to previously locked system features. When finished using system features, press the <Login/Out> button twice on the machine’s control panel to close your account.
  • Page 349: Problem Solving

    Common Problems – page 366 Network-related Problems – page 370 Fault Codes – page 390 Xerox Welcome Center – page 429 Fault Clearance Procedure If a fault or problem occurs, there are several ways in which you can identify the type of fault.
  • Page 350: Paper Jams

    Paper Jams When a sheet of paper jams inside the machine, the machine stops the operation and beeps, and a message is displayed on the touch screen. Follow the instructions displayed to remove the jammed paper. Gently remove the paper taking care not to tear it. If paper is torn while it is being removed from the machine, remove all the torn pieces making sure that none remain inside.
  • Page 351 Tray 6 (High Capacity Feeder) Top Cover Tray 6 (High Capacity Feeder) Front Cover Tray 3 Tray 4 (High Capacity Tandem Tray) Office Finisher LX Top Cover Office Finisher LX Front Cover Office Finisher LX Transport Cover F...
  • Page 352 Integrated Office Finisher Top Cover Paper Jams in Cover A – page 353 Paper Jams in Cover B – page 354 Paper Jams in Cover C – page 355 Paper Jams in Cover E – page 355 Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and the Envelope Tray (Optional) –...
  • Page 353: Paper Jams In Cover A

    Paper Jams in Cover A Follow the steps below to clear paper jams in Cover A using green levers A1 and A2. Follow the messages on the touch screen and remove jammed paper from the specified location. Green Lever A1 Open Tray 5 (Bypass), and then open Cover A while lifting up the release lever.
  • Page 354: Paper Jams In Cover B

    If the jammed paper is inside the fuser unit, lower the green lever A2 in the direction of the arrow to open the fuser unit cover. If the jammed paper is found in the fuser unit, hold the green lever and carefully remove the paper from the machine.
  • Page 355: Paper Jams In Cover C

    Paper Jams in Cover C Follow the steps below to clear paper jams in Cover C. Open Cover C while lifting up the release lever. Remove the jammed paper. Close Cover C until it latches. Paper Jams in Cover E Follow the steps below to clear paper jams in Cover E.
  • Page 356: Paper Jams In Trays 1 And 2, Trays 3 And 4 (Optional), And The Envelope Tray (Optional)

    Paper Jams in Trays 1 and 2, Trays 3 and 4 (Optional), and the Envelope Tray (Optional) Follow the steps below to clear paper jams in Trays 1 to 4, and the Envelope Tray of the machine. Open Tray 1, 2, 3 or 4, or the Envelope Tray.
  • Page 357: Paper Jams In Tray 5 (Bypass)

    Paper Jams in Tray 5 (Bypass) Follow the steps below to clear paper jams in Tray 5 (Bypass). Remove the jammed paper in Tray 5 (Bypass). Paper Jams in the Duplex Module Cover D (Optional) Follow the steps below to clear paper jams in the Duplex Module. Open Tray 5 (Bypass).
  • Page 358 Hold the handle on the top left of Tray 6, and move Tray 6 to the left of the machine. Remove the jammed paper. Gently put Tray 6 back into position. Under the Top Cover of Tray 6 Open the top cover of Tray 6. Remove the jammed paper.
  • Page 359: Paper Jams In The Integrated Office Finisher (Optional)

    Paper Jams in the Integrated Office Finisher (Optional) Follow the steps below to clear paper jams in the Integrated Office Finisher Top Cover. Integrated Office Finisher Top Cover Open the Integrated Office Finisher top cover. Turn the wheel to remove the jammed paper.
  • Page 360 Remove the jammed paper. Close the Office Finisher LX top cover. Office Finisher LX Transport Cover F Open the Office Finisher LX Transport Cover F. Remove the jammed paper. Close the Office Finisher LX Transport Cover F. NOTE: If a paper jam message appears again or you cannot see the jammed paper inside the machine, the Office Finisher LX must be removed to clear the jam.
  • Page 361: Document Jams

    Document Jams If a document jams in the document feeder, the machine stops, and an error message is displayed on the touch screen. Clear the document jam according to the instructions displayed, and then reload the document in the document feeder. Follow the steps below to clear document jams in the document feeder.
  • Page 362: Stapler Faults

    The following describes stapler troubles when the Finisher (optional) is installed. Follow the procedures on the following pages when copies are not stapled or when staples are bent. Contact your Xerox Welcome Center if the problem persists after you have tried the following solutions.
  • Page 363: Staple Jams In The Integrated Office Finisher (Optional)

    Staple Jams in the Integrated Office Finisher (Optional) The following describes how to clear staple jams when the Integrated Office Finisher (optional) is installed. Make sure that the machine has stopped, and then open the front cover on the Integrated Office Finisher.
  • Page 364: Staple Jams In The Office Finisher Lx (Optional)

    Integrated Office Finisher. If the staples cannot be removed after carrying out the above procedures, contact your Xerox Welcome Center. Staple Jams in the Office Finisher LX (Optional) The following describes how to clear staple jams when the Office Finisher LX (optional) is installed.
  • Page 365 Hold the staple cartridge by the orange lever, and return the cartridge to its original position. Close the front cover of the Office Finisher LX. If the staples cannot be removed after carrying out the above procedures, contact your Xerox Welcome Center. Orange Lever...
  • Page 366: Common Problems

    Common Problems If you are experiencing difficulties using the machine, check the suggestions in the following tables for advice. If this does not remedy the problem, refer to Procedure on page 349 The machine will not power on. The document will not feed through the document feeder.
  • Page 367 Symptom Deformed transparencies Blank output Streaks, solid or dotted lines, or spots Output is too light or too dark. Uneven print Blurred images Missing characters Gloss variations (coining) Recommendation • Check that [Transparency] is selected in [Paper Type]. The machine automatically adjusts the handling for transparencies.
  • Page 368 Light copies when scanning glossy, shiny, or coated documents through the document feeder Bluish or reddish copies Ghosting Washout Solid density variations Image loss White stripes appear 210 mm from the top of the output. Poor transfer of toner onto side 2 when manually making a double-sided copy.
  • Page 369 Symptom Misregistration on a double-sided copy of business cards. Output does not reflect the selections made on the touch screen. The finisher does not stack output correctly. Pages in the set are not stapled. Paper delivered to an output tray is not properly stacked up.
  • Page 370: Network-Related Problems

    If printing and faxing options are not available from a computer, re-install the print driver on the computer. Call the local Xerox Welcome Center, where a representative will assist in the diagnosis and solution of the problem. This section explains the troubleshooting procedures and restrictions while using an SMB environment.
  • Page 371 Cause The host name specified for Check if the host name is the machine is already duplicated in the SMB status defined for a different information of the System machine. Settings List. The function to search for Check if Windows Vista computer names is not displays the machine in a list available in IPv6...
  • Page 372 Cause The document owner is invalid. Service Pack 4.0 or later is not installed in the system. (In Windows NT 4.0) Other Problem Job history displays a message that the document name is undefined instead of the correct job name. Restrictions This section explains the restrictions that apply while using SMB.
  • Page 373 • When [Receiving Buffer - SMB] is set to [No Spooling]: All print data in the receiving buffer, including the data currently being printed, is deleted. There is no print data on the machine when the machine is switched on. However, if the machine is switched off immediately after a print request, the print data may be stored on the client.
  • Page 374: Netware

    NetWare This section explains what to do when problems occur while using NetWare. Troubleshooting The causes, confirmation methods, and actions are as follows: When printing fails *: For setting and confirmation methods, refer to the NetWare online documentation. Cause A network component does not conform to the automatic setting of the frame type.
  • Page 375 Cause The number of print queues Use NWADMIN or assigned exceeds the PCONSOLE to check maximum number that the whether the required print machine can support. queue is assigned to the machine.* No slave file server is Use PCONSOLE to check specified (bindery service whether a slave file server is mode).
  • Page 376 Cause A printer having the same machine name exists on the network. The NetWare port is not activated. Invalid printer configuration. When a switch off/on message is displayed Cause A fault occurred in the NetWare interface. When the required printing result is not obtained Cause The specified print language of the print job is different...
  • Page 377: Unix

    - When there is no notification of the completion of the job Cause When sending the print job from the client, the NOTIFY option is not specified. NetWareCASTOFF has been executed on the client. UNIX This section explains the troubleshooting procedures while using a UNIX environment. Troubleshooting The possible causes, confirmation methods, and actions are as follows.
  • Page 378 Cause The specified transmission speed is different from the transmission speed of the network. The client and machine are in different rings connected via a bridge, and the source routing is inactivated. The data format of the print job does not match the print environment of the client (print data sent from the client contains TBCP).
  • Page 379: Tcp/Ip

    TCP/IP This section explains the troubleshooting procedures and restrictions while using TCP/IP. Troubleshooting The possible causes, confirmation methods, and actions are as follows. When using Windows 2000/Windows XP/Windows Server 2003/ Windows Vista When printing fails Cause The correct IP address is not specified.
  • Page 380 When using Macintosh OS X When printing fails Cause The LPD port is not active. Restrictions This section explains the restrictions for TCP/IP. Machine settings • The IP address is a unique address administered system-wide. Consult with the system administrator when setting the necessary parameters. •...
  • Page 381: Ethertalk

    However, if the machine is switched off immediately after a print request, the print data may be stored on the client. In this case, the print request can be reissued when the machine is switched on, and the print data is printed on the machine. When printing •...
  • Page 382: Bonjour

    Restrictions This section explains the restrictions that apply while using EtherTalk. Machine Name The machine name recognized by the client cannot have duplicates on the network. If another machine on the network has the same machine name, the machine name is changed automatically when the machine starts.
  • Page 383: Centreware Internet Services

    • If there are multiple machines on the network with the same machine name or host name, a numeral is appended automatically to one of the names so that all names on the network are unique. • If the machine name or host name is changed, there are restrictions on the number of characters and the type of characters that are valid for name registration.
  • Page 384: Scanning Services

    Problem Clicking the [Apply] button does not reflect the new settings. Clicking the [Apply] button will display messages like “the server has returned ineffective or unrecognizable response” or “no data”. Cannot delete the job. Scanning Services This section explains the troubleshooting procedures and restrictions while using scan functions.
  • Page 385 Restrictions This section explains the restrictions that apply while using scan functions. NOTE: For information on the network scan driver and Mailbox Viewer 3, refer to the Readme file on the driver CD-ROM. When retrieving a document from a mailbox •...
  • Page 386: E-Mail Services

    E-mail Services This section explains what to do when a problem occurs while using E-mail Print, Mail Notice Service, Internet Fax, or Scan to E-mail feature. Troubleshooting The possible causes, confirmation methods, and actions are as follows. Problem Cannot receive e-mail. (E-mail Print, Internet Fax) Cannot send e-mail.
  • Page 387: Internet/Intranet Connection

    Internet/Intranet Connection This section explains the troubleshooting procedures and restrictions while using Internet and intranet connections. Troubleshooting The possible problems and actions are as follows. When you cannot connect to the Internet/intranet Problem Authentication service on a remote server is not supported on the machine.
  • Page 388 Problem An error occurred, but no message is displayed on the control panel. Cannot connect due to proxy server, firewall, or web server access restrictions. A certificate is not registered for using the iFlow service. When you cannot connect to a web server Problem The settings are not for using the proxy server.
  • Page 389: Ipv6 Addresses

    – RFC2617: HTTP Authentication: Basic and Digest Access Authentication (Basic authentication support only, others are not supported) – RFC2817: Upgrading to TLS Within HTTP/1.1 – RFC2818: HTTP Over TLS • HTTP/HTTPS scheme compatibility, GET/CONNECT/HOST method compatibility IPv6 Addresses Restrictions This section explains the restrictions on network connection using an IPv6 address. CentreWare Internet Services •...
  • Page 390: Fault Codes

    Code 002-500 An error occurred during the scan processing. Try scanning again, or check the restrictions on Xerox Standard Accounting. Contact the Xerox Welcome Center if the problem persists. 002-770 The job template could not be processed due to insufficient hard disk space.
  • Page 391 Code 005-210 An error occurred with the document feeder. Contact the Xerox Welcome 005-274 Center. 005-275 005-280 005-283 005-284 005-285 005-286 005-500 An error occurred with the document feeder. Contact the Xerox Welcome Center. 012-210 The Finisher malfunctioned. Switch off the machine, and then switch it on again.
  • Page 392 Import a valid root certificate into the machine. Or, set [Server Certificate Verification] to [Disabled]. 016-404 An 802.1x authentication error occurred. Try again. Contact the Xerox Welcome Center if the problem persists. 016-450 The SMB host name already exists. Change the host name.
  • Page 393 016-456 Received a message from the SNTP server saying that it was not synchronized with the standard time source. Check the SNTP server settings. 016-500 An error occurred during data write processing. Contact the Xerox Welcome 016-501 Center. 016-502 016-503 Unable to resolve the name of the SMTP server when e-mail was transmitted.
  • Page 394 Authentication Agent is installed on, activate it. For more details, refer to the manual provided with Authentication Agent. 016-546 A general user tried to obtain the information of another user. Contact the Xerox Welcome Center. 016-548 The machine has not been registered on Authentication Agent. Register the machine with Authentication Agent.
  • Page 395 Remote Download server. If the problem persists, contact the Xerox Welcome Center. 016-569 An error occurred on Authentication Agent. Contact the Xerox Welcome Center. 016-570 The job ticket memory space is not sufficient. Increase the memory space in the System Administration mode, reboot the machine, and then submit a job.
  • Page 396 Code 016-576 The machine failed to transfer data via FTP using the Scan to PC service because it could not connect to the FTP server. Ensure that both the destination FTP server and the machine are available for network communication by checking the following: •...
  • Page 397 FTP server, because the same file or folder name existed on the FTP server. Make sure that the multiple machines are not accessing the same folder on the server, and then try again. If the problem persists, contact the Xerox Welcome Center. 016-598...
  • Page 398 • Register the mailbox with the specified number. • Send an e-mail to a valid mailbox. • Contact the Xerox Welcome Center if the problem persists. 016-704 The hard disk runs out of space, because the mailboxes are full. Delete unnecessary documents from the mailboxes.
  • Page 399 • PDF data was sent directly to the machine using the lpr command, but the HDD was defective. Contact the Xerox Welcome Center. • PCL data was sent to the machine, but the optional emulation kit was not installed on the machine.
  • Page 400 • Increase the annotation image size. • Reduce the number of the images in [Page Layout] > [Repeat Image]. • Contact the Xerox Welcome Center if the problem persists. 016-748 Unable to print due to insufficient hard disk space. Reduce the number of pages in print data, for instance by dividing the print data, or by printing one copy at a time when making multiple copies.
  • Page 401 DSN setting. 016-770 The Direct Fax function is not available. Check with the System Administrator whether the function is enabled. If it is enabled, contact the Xerox Welcome Center. 016-771 Unable to resolve the data repository domain name. Check the DNS connection.
  • Page 402 An error occurred on the disk during conversion processing of the scanned image, probably due to a disk malfunction. For details on replacing the hard disk, contact the Xerox Welcome Center. 016-781 Unable to connect to the server during file forwarding by a Network Scanning server application.
  • Page 403 018-501 The machine did not have a server certificate/secret key when it was powered on, and thus could not enable the SSL server required for Xerox Secure Access authentication. Generate a server certificate or disable the Xerox Secure Access feature.
  • Page 404 Try the authentication process again. 018-508 The Xerox Secure Access server did not recognize the user ID or password you entered. Enter the correct user ID and password and try again. 018-509 A parameter in the template is invalid.
  • Page 405 HTTP server. 018-571 An internal error occurred. Try again. Contact the Xerox Welcome Center if the problem persists. 018-572 The specified NetWare context name may contain invalid characters. Check the context name.
  • Page 406 NEXTNAME.DAT is correct. 018-590 The same file name exists on the server. Ensure the folder is not accessed from other clients, and try again. Contact the Xerox Welcome Center if the problem persists. 018-591 The number of suffixes attached to folder or file names exceeded the limit.
  • Page 407 (*.LCK) from the save destination, and try again. 018-596 An LDAP protocol error occurred. Try again. If the problem persists, contact the Xerox Welcome Center. 018-701 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 1 (operations error) during the address book query.
  • Page 408 Code 018-712 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 12 (unavailable critical extension) during the address book query. Check the server operating status. 018-713 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 13 (confidentiality required) during the address book query.
  • Page 409 Code 018-735 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 35 (is leaf) during the address book query. The object specified is a leaf node. Check the LDAP server status.
  • Page 410 Code 018-767 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 67 (not allowed on RDN) during the address book query. The operation is not allowed on an RDN (update-related problem). Check the LDAP server status. 018-768 An LDAP server protocol error occurred in the address book operation.
  • Page 411 Code 018-787 An LDAP server protocol error occurred in the address book operation. The server returned the RFC2251 specification protocol error 87 (invalid search filter supplied) during the address book query. Review the search conditions. Contact the network administrator if the problem persists. 018-788 An LDAP server protocol error occurred in the address book operation.
  • Page 412 CentreWare Internet Services to see if the user name and password used for the POP3 server are set correctly. 027-503 An error occurred in the POP server. Try again. Contact the Xerox Welcome Center if the problem persists. Description and Remedy...
  • Page 413: 027-504

    Code 027-504 An error occurred in the SMTP server. Try again. Contact the Xerox Welcome Center if the problem persists. 027-513 The machine failed to transfer data via SMB using the Scan to PC service because access to the SMB server was not permitted.
  • Page 414 Code 027-519 During data transfer via SMB using the Scan to PC service, an error occurred because the save location or file name specified for the scanned image had one of the following problems. • The specified save location does not exist on the server. •...
  • Page 415 Log in to the server from another computer using the same user name to see if a file can be written into the same save location on the server. If the problem persists, it may be an internal error. Contact the Xerox Welcome Center. 027-530 During data transfer via SMB using the Scan to PC service, a file could not be saved because [Do Not Save] had been selected for [File Name Conflict].
  • Page 416 Check the user name settings. 027-549 An SMB protocol error occurred. Perform the same operation again. Contact the Xerox Welcome Center if the problem persists. 027-564 An SMB protocol error occurred. The SMB server could not be found. Check that the authentication server and the machine can communicate across the network.
  • Page 417 Code 027-599 An SMB protocol error occurred. Perform the same operation again. Contact the Xerox Welcome Center if the problem persists. 027-702 The certificate for addresses does not exist. Register the certificate with the machine. 027-703 The certificate for addresses has expired. Register a valid certificate with the machine.
  • Page 418 Code 027-733 A Job Template server SSL error occurred. Check if the SSL is enabled on the server. 027-734 The job template certificate may have a problem. Check if your computer is connected to the HTTP server via the HTTP protocol. Also check if a valid SSL server certificate for the HTTP server is registered on the machine.
  • Page 419 033-310 If the machine is equipped with two or more lines, the Fax Billing feature cannot be set to ON. Contact the Xerox Welcome Center to disable the Fax Billing feature, or to change the machine to the single-line configuration.
  • Page 420 033-740 The print job for the received fax document was cancelled. No user action is required. 033-741 A fax error occurred. Perform the same operation again. Contact the Xerox 033-742 Welcome Center if the problem persists. 033-743 A fax error occurred. Switch off the machine, and then switch it on again.
  • Page 421 • Print an error history report to clear problems. Contact the Xerox Welcome Center if the problem persists. 034-211 An error occurred in the fax controller. Contact the Xerox Welcome Center. 034-212 034-500 An incorrect telephone/fax number was dialed. Check the number, then perform the same operation again.
  • Page 422 034-700 The G3 DP (Dial Pulse) connection timed out. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 034-701 The software needs to be reset. Switch off the machine, and then switch it on again.
  • Page 423 Code 035-704 The specified feature (such as polling) is not supported by the remote machine. Contact the other party to check the supported functions. 035-705 The destination machine may have a problem. Check the destination machine, 035-706 and try again. 035-707 No password or an invalid password was specified for the fax data.
  • Page 424 Transmission was cancelled, because the machine was switched off or the <RESET> button was pressed while the machine was dialing or sending data. Switch the machine on again and resend the document. Contact the Xerox Welcome Center if the problem persists.
  • Page 425 Contact the Xerox Welcome Center if the problem persists. 047-211 A hardware problem occurred in the paper output assembly. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 047-212 An error occurred in the Offset Stacking Module.
  • Page 426 Contact the Xerox Welcome Center if the problem persists. 077-211 An error occurred with the Two Tray Module or the High Capacity Tandem Tray. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 077-215 An error occurred when the Two Tray Module was used.
  • Page 427 Manually staple the first set in that case. 123-400 The machine has detected a software-related problem. Switch off the machine, and then switch it on again. Contact the Xerox Welcome Center if the problem persists. 124-328 A punch unit was not found. Specify a punch unit following the screen instructions.
  • Page 428: Screen Messages

    133-221 133-222 133-223 133-224 133-226 The specified country code is not supported. Contact the Xerox Welcome Center. 133-280 A fax error occurred. Switch off the machine, and then switch it on again. 133-281 Contact the Xerox Welcome Center if the problem persists.
  • Page 429: Xerox Welcome Center

    If you need any additional help on using your machine, you can: 1) Refer to the User Guide or this System Administration Guide. 2) Visit our Customer Web Site at www.xerox.com or contact the Xerox Welcome Center. For details, refer to chapter on page 13 Please have your serial number at hand when contacting Xerox.
  • Page 430 15 Problem Solving...
  • Page 431: 16 Appendix

    16 Appendix This chapter describes the machine specifications, emulation parameters supported on the machine, how to upgrade the machine software, and how to configure Xerox Extensible Interface Platform. Specifications – page 431 Emulation Parameters – page 437 Machine Software Upgrade – page 440 Xerox Extensible Interface Platform (XEIP) –...
  • Page 432 WorkCentre 5225/5225A A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (1 sided) A4/8.5 x 11" LEF: 25 cpm (cycles per minute) (2 sided) A3/11 × 17” SEF: 14 cpm (cycles per minute) (1 sided) A3/11 × 17” SEF: 9 cpm (cycles per minute) (2 sided) WorkCentre 5230/5230A A4/8.5 x 11"...
  • Page 433: Paper Supply

    NOTE: The standard sizes of documents that can be detected vary depending on the paper size table specified by the System Administrator. For information on setting the paper size table, refer to Paper Supply NOTE: The standard sizes of documents that can be detected vary depending on the paper size table specified by the System Administrator.
  • Page 434: Paper Output

    Envelope Tray Supported Envelope Types: Commercial 10 Envelope LEF, Monarch Envelope LEF, DL Envelope LEF, C5 Envelope LEF Stackability (Height): 43 mm or less Auto Size Sensing: No Paper Output Center Tray Capacity: Without Finisher: 500 sheets of 80 g/m With the Office Finisher LX: 250 sheets of 80 g/m Paper Sizes: A6 LEF, A5 SEF, A5 LEF, A4 SEF, A4 LEF, A3 SEF, B6 SEF, B5 SEF, B5 LEF, B4 SEF, 5.5 x 8.5”...
  • Page 435: Electrical Specifications

    Office Finisher LX Capacity: Center Tray (Exit 2): 200 sheets Finisher Tray (without Booklet Maker): For paper of more than 216.0 mm in length: When not stapled: 1000 sheets When stapled: 75 sets or 750 sheets For paper of 216.0 or less in length: When not stapled: 2000 sheets When stapled: 100 sets or 1000 sheets (1 staple), 75 sets or 750 sheets (2 staples)
  • Page 436: Specifications For The Fax Service

    Specifications for the Fax Service Fax Transmission Speed Automatic fallback: 33.6 Kbps Page Transmission Time - ITU No. 1 document 33.6 Kbps (standard): less than 4* seconds (*: reference data) Telephone Line Type Standard public analogue switched telephone line or equivalent Compatibility Super G3, ECM, G3 Resolution Capability...
  • Page 437: Emulation Parameters

    Emulation Parameters The emulation parameters for PCL and PDF direct printing can be changed as necessary. For information on how to change parameter values, refer to Status chapter on page 51. PCL Emulation Parameter Paper Tray Auto Size Bypass Size Orientation Item 0: Auto (Default)
  • Page 438 Parameter 2 Sided Print Default Font Item 0: Off (Default) 1: On Sets whether to enable double-sided printing. 0: CG Times 1: CG Times Italic 2: CG Times Bold 3: CG Times Bold Italic 4: Univers Medium 5: Univers Medium Italic 6: Univers Bold 7: Univers Bold Italic 8: Univers Medium Condensed...
  • Page 439 Item Parameter Symbol Set 0: Roman 8 (Default) 1: ISO 8859-1 Latin 1 2: ISO 8859-2 Latin 2 3: ISO 8859-9 Latin 5 4: ISO 8859-10 Latin 6 5: PC-8 6: PC-8 DN 7: PC-775 8: PC-850 9: PC-852 10: PC-1004 (OS/2) 11: PC Turkish 12: Windows 3.1 Latin 1 13: Windows 3.1 Latin 2...
  • Page 440: Pdf Direct Printing

    PDF Direct Printing Parameter Print Sets 2 Sided Print Print Mode Sort Layout Paper Size Decomposer Password Machine Software Upgrade To upgrade the software, you must first obtain the upgrade software and then install it. Prepare for the Upgrade It is important to obtain the correct upgrade file for your machine. Determine the software version you are currently running, as follows: Open your web browser and enter http:// and the TCP/IP address of the machine in the [Address] or [Location] field.
  • Page 441: Xerox Extensible Interface Platform (Xeip)

    Scroll down to [Software] to see your system software version. Write down the version number. Note whether the Controller ROM is listed as Controller ROM or Controller + PS ROM. This will determine which file to download from Xerox.com. Download the software file: a) Obtain the new software upgrade file (Controller ROM or Controller + PS ROM) for your machine from the www.xerox.com web site, or from your Xerox...
  • Page 442: Configuring Xeip

    Additional resources may be required on the machine depending on the solution. For further information, contact your Xerox Sales Representative. Configuring XEIP At your workstation Open your web browser. Enter the IP address of the machine in the [Address] or [Location] field.
  • Page 443 Xerox Extensible Interface Platform (XEIP) c) In the [Protocols] folder, click [TCP/IP]. d) In [IP Mode], ensure that TCP/IP is configured. f) Click [Apply]. EIP applications can now register to the machine.
  • Page 444 16 Appendix...
  • Page 445: 17 Index

    System Administrator Shared Mailbox ... 322 System Administrator Shared Job Flow Sheet ... 319 types ... 316 User Details Setup ... 143 Xerox Secure Access ... 317 Authentication and Account Administration ... 315 Authentication Method ... 100 authentication setup 802.1x ... 338 local ...
  • Page 446 Auto Configured IPv6 Address ...93 Auto Display of Login Screen ...69 Auto Job Promotion ...78 Auto Job Release ...67 Auto Paper Off ...88 Auto Print ...67 Auto Reduce On Receipt ...113 Auto Tray Switching ...22 Auto Tray Switching Control ...71 automatically printed reports/lists ...57 Background Pattern ...77 Background Suppress (Photo &...
  • Page 447 Country ...83 Cover A, paper jams ...353 Cover B, paper jams ...354 Cover C, paper jams ...355 Cover E, paper jams ...355 Covers - Cover Tray ...88 Create Authorization Groups - Authentication ...142 Create Fax Group Recipients - Setup ...132 Create Job Flow Sheet - Setup ...126 Create Job Flow Sheet Keywords Setup ...129...
  • Page 448 Fax Comments List ...55 Mailbox Selector List ...55 Scan/Fax Configuration Report ...55 Fax Screen Default ...110 Fax Service ...77 Fax Service Settings ...110 Fax Control ... 111 Fax Defaults ...110 Fax Received Options ... 115 Internet Fax Control ...117 Local Terminal Information ... 116 Original Size Defaults ...116 Reduce/Enlarge Presets ...115 Screen Defaults ...110...
  • Page 449 Duplex Module Cover D ...357 Finisher ...359 High Capacity Tandem Tray ...356 Tray 5 ...357 Trays 1, 2, and 3, 4 ...356 Job Complete Tone 1 ...68 Job Complete Tone 2 ...68 Job Counter Report ...56 Job Flow Error Report ... 57 Job Flow Service Settings ...123 Job Flow Service Setup ...293 Job Flow Sheet List Default ...123...
  • Page 450 Maximum Stored Pages ... 88 Maximum Total Data Size ...120 Memory Full Procedure ... 88 Message Digest Algorithm ...98 Message Encryption Method ...98 Microsoft Networking ...259 Computer Setup ...263 Information Checklist ...259 Network Communication Setup ...261 SMB Environments ...260 SMB Installation ...260 Test Print ...263 Millimeters/Inches ...83 Min.
  • Page 451 POP3 Server Name / IP Address ...95 POP3 Server Settings ...95 Port Settings - Connectivity & Network Setup ...90 Port9100 ...91 PostScript Font Absence ...104 PostScript Font Substitution ...104 PostScript Memory ...101 PostScript Paper Supply ...104 Power Saver/Energy Saver Timers ...67 preparing paper for loading ...17 Preshared Key ...99 Print...
  • Page 452 Restrict Recipient Selection Method ...84 Restrict User to Edit Address Book ...84 Ringing Volume ...68 Rotate 90 degrees ... 112 S/MIME Communication ...98 S/MIME Settings ...98 Sample Job ...88 Sample Set ...45 Saturation ...109 Save Deleted Faxes ...113 Save Undelivered Faxes ...113 Saved Faxes - Auto Delete ...
  • Page 453 Information Checklist ...259 Network Communication Setup ...261 problem solving ...370 SMB Environments ...260 SMB Installation ...260 Test Print ...263 SMB Server Settings ...97 SMTP AUTH Login Name ...96 SMTP AUTH Password ...96 SMTP Server Name / IP Address ...96 SMTP Server Port Number ...96 SMTP Server Settings ...96 SNMP ...91 SOAP ...92...
  • Page 454 Windows TCP/IP ... 233 Quick Network Setup (DHCP) ... 233 Quick Network Setup (Static IP) ... 234 WSD ... 92 Xerox Extensible Interface Platform ... 441 Xerox Secure Access ... 317 Xerox Standard Accounting ... 138 backup ... 337 cloning ... 337 enabling ...

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