Server Status; Call Summary; Call Statistics - Polycom HDX 4000 Series Administrator's Manual

Server Status

Call Summary

Call Statistics

Polycom, Inc.
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Diagnostic Screen Description
Server Status Displays server status information, including time server,
global directory, provisioning service, presence service,
and gatekeeper.
For an explanation of any of the status items, select the
item and press
system is paired with a Polycom Touch Control, go to
Diagnostics > System Status in the web interface for an
explanation of any of the status items.
When a change occurs in the server status or a potential
problem, you see an alert at the bottom of the Polycom
HDX Home screen.
Diagnostic Screen Description
Call Summary Displays calling information, such as:
•
•
•
•
In the web interface, all Call Statistics are shown on one screen. The following
table describes how the statistics appear in the local interface.
Diagnostic Screen Description
Call Statistics Displays information about the call in progress. In
multipoint calls, the Call Statistics screens show most of
this information for all systems in the call.
If the Polycom HDX system is not paired with a Polycom
Touch control device, view call statistics by pressing
on the remote.
If the Polycom HDX system is paired with a Polycom
Touch Control, view call statistics by touching
Call screen and then touching View Call Statistics.
on the remote. If the Polycom HDX
Duration of the last call
Total number of calls placed and received
Number, total time, and percentage of IP calls
Number, total time, and percentage of ISDN calls
Statistics and Diagnostics
on the
11–3