Enabling Or Disabling The Provisioning Service - Polycom HDX 4000 Series Administrator's Manual

Polycom, Inc.
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bundle from the CMA or RealPresence Resource Manager system, the new
bundle overwrites the manual settings.
• If the system has previously registered successfully with a provisioning
service but fails to detect the service when it restarts or checks for updates,
an alert appears on the System Status screen. If the system loses
registration with the provisioning service, it continues operating with the
most recent configuration that it received from the provisioning service.
• If a Polycom Touch Control is connected to a provisioned HDX system
and the CMA or RealPresence Resource Manager system is running
version 5.5 or later, the CMA or RealPresence Resource Manager system
can receive status updates from and provide software updates to the
Polycom Touch Control.

Enabling or Disabling the Provisioning Service

You can register the Polycom HDX system with the Polycom CMA or
RealPresence Resource Manager system in several ways:
• If the system detects a provisioning service on the network while running
the setup wizard, it prompts you to enter information for registration with
the service. Similarly, if the system detects provisioning data on a USB
device while the running the setup wizard, it uses that information to
attempt to register with the service.
The setup wizard is available during initial setup, after a software update
or system reset with system settings deleted, or after using the restore
button. For information about the USB device data, or about configuring
the Polycom CMA or RealPresence Resource Manager system so that
Polycom HDX systems detect and register with it, refer to the Polycom
Unified Communications Deployment Guide for Microsoft Environments.
• You can enter the registration information and attempt to register in the
Polycom HDX system's Admin Settings.
To enable a provisioning service in the Admin Settings:
Do one of the following:
1
— In the local interface, go to System > Admin Settings > Global
Services > Provisioning Service (select
— In the web interface, go to Admin Settings > Global Services >
Provisioning Service.
Enter the Domain, User Name, Password, and Server Address for
2
automatic provisioning. Multiple Polycom HDX systems can be
registered to a single user.
When operating within a maximum security environment, Polycom
requires that the CMA or RealPresence Resource Manager system
Managing the System Remotely
if necessary).
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