Polycom HDX Series User Manual
Polycom hdx series system video conferencing
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Also See for HDX Series:
- Reference manual (353 pages) ,
- Administrator's manual (194 pages) ,
- User manual (42 pages)
Related Manuals for Polycom HDX Series
Summary of Contents for Polycom HDX Series
- Page 1 ® ® User’s Guide for Polycom Systems and the Polycom Touch Control HDX Version 3.0.2 June 2011 3725-61794-003/A...
- Page 2 As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
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Page 3: Table Of Contents
Polycom Touch Control ........ - Page 4 Polycom HDX 9001 ........17...
- Page 5 The latest user information about version 3.0.2 of the Polycom HDX System software, version 1.2.0 of the Polycom Touch Control Operating System software, and version 1.2.0 of the Polycom Touch Control Panel software is...
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Page 6: Using The Touch Control
Home screen. Powering the System On and Off Caution. In order to avoid corrupting the file system, always power off a Polycom HDX system using the power button on the system. After turning the power off in this way, wait at least 15 seconds before you unplug the system from its power source. -
Page 7: Calling And Answering
Calling and Answering Answering a Call The way a Polycom HDX system handles incoming calls depends on how it is configured. It either answers the call automatically, rejects the call automatically, or prompts you to answer the call manually. -
Page 8: Calling By Entering A Name Or Number
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Calling by Entering a Name or Number To place a call by entering a name or number: From the Home screen touch Place a Call. In the dialing field, enter the dialing information. Depending on the... -
Page 9: Calling From The Favorites Screen
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Calling from the Favorites Screen You might be able to see a list of Contacts on the Favorites screen. To place a call from the Favorites screen: From the Home screen touch Place a Call, and then touch Favorites. -
Page 10: Calling From The Calendar
User’s Guide for Polycom HDX Systems and the Polycom Touch Control When calling a contact with multiple devices, the HDX system attempts to place the call as follows: Using the first call type in the preferred dialing order configured by the administrator, the system calls the first device listed for the directory entry, then the second device, and so on until the call connects. -
Page 11: Ending A Call
If prompted, confirm that you want to hang up. In audio-only calls, if the person on the telephone hangs up first, you need to disconnect the Polycom HDX system from the call, just as you would hang up a telephone receiver in a regular phone call. -
Page 12: Types Of Video Calls You Can Make
If you need to insert a pause, add one comma in the dial string for each second you want the system to pause. If you use the Polycom HDX 4000 series display as your computer monitor, Polycom recommends that you set up the system so that calls must be answered manually. -
Page 13: Controlling What You See
The icon for the video source moves up slightly on the screen, and the video source is shown to the call participants. To adjust a Polycom EagleEye HD, Polycom EagleEye II, Polycom EagleEye 1080, Polycom EagleEye III, or Polycom EagleEye Director camera using the touch control: Select either a near-site or far-site video source to control. - Page 14 If you zoom in, you can pan or tilt the camera electronically by pressing the arrow buttons. To open or close the privacy shutter on the Polycom EagleEye View camera: >> Move the slider to the right to close the privacy shutter, or to the left to open it.
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Page 15: Starting And Stopping Camera Tracking With Eagleeye Director
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Starting and Stopping Camera Tracking with EagleEye Director If EagleEye Director tracking is enabled, the tracking camera follows the person or people who are speaking. You can start and stop EagleEye Director camera tracking. -
Page 16: Changing The Layout During A Video Call
HDX system monitor. — Touch Swap Picture to swap the near and far video. — If the call is hosted by a Polycom RMX® system, a Multiple Site Layouts tab might appear, which you can touch to select various multipoint views for different numbers of sites. -
Page 17: Adjusting Touch Control Brightness
Mute to control your microphones. When you are in a call, mute controls are available on the call screen and in the top right corner of other screens. If a Polycom microphone is connected to your system, you can also mute the call by pressing on the microphone. -
Page 18: Adjusting Touch Control Volume
Muting the microphone does not mute audio coming from any device connected to the VCR or content audio inputs. • The red mute indicator on the front of the Polycom EagleEye View camera is lit whenever the camera’s built-in microphones are muted. •... -
Page 19: Showing Content
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Showing Content You might be able to show the following to the far sites: • Any information stored on a computer • Some types of information stored on a USB drive •... -
Page 20: Showing Content With People+Content™ Ip
To start showing content: On the computer, start the Polycom People+Content IP application. Enter the IP address or host name of the Polycom HDX system and the meeting password, if one is set. To view the IP address of the HDX... -
Page 21: Showing Content From A Computer Connected Directly To
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Showing Content from a Computer Connected Directly to the HDX System Before you show content, check that the computer video is configured to use one of these supported resolutions and refresh rates. -
Page 22: Showing Content From A Usb Drive
Make sure the computer is powered on and connected to the Polycom HDX system. Polycom HDX 9004: You can connect a computer to video input 4 or 5. When you connect to video input 4, you can also connect to audio input 4 to share sound from your computer. - Page 23 If another participant has People+Content IP connected to the HDX system to show content, that content must be stopped before the Polycom Touch Control can show content from a USB drive. Navigate to the file that you want to show.
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Page 24: Showing Content From A Document Camera, Vcr
User’s Guide for Polycom HDX Systems and the Polycom Touch Control To annotate the content: While you are showing content from a USB drive, touch to access the annotation toolbar. — Touch to draw red lines on the content. — Touch to add yellow highlighting to areas of the content. -
Page 25: Showing Content With Polycom People On Content
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Showing Content with Polycom People on Content™ The Polycom People on Content™ option allows you to show yourself on top of content that you are sharing. The effect is similar to a weather newscast on television. -
Page 26: Including Multiple Sites In Calls
RMX 1000, Polycom RMX 2000, or Polycom MGC™. Placing a Multipoint Call How you place a multipoint call depends on whether you’re using a Polycom HDX system with multipoint capabilities or a bridge such as the Polycom RMX 1000, Polycom RMX 2000, or Polycom MGC. The number of sites allowed in the call is determined by the capabilities of the system or bridge hosting the call. -
Page 27: Passwords For Multipoint Calls
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Place a call to the next site. For more information, refer to Placing a Call on page 3. Repeat steps 2 and 3 until all sites are connected. To place a multipoint call using a directory group: From the Home screen touch Search the Directory. -
Page 28: Multipoint Viewing Modes
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Multipoint Viewing Modes What you see during a multipoint call can vary depending on how the Polycom HDX system is configured, the number of sites participating, the number of monitors you are using, and whether content is shared. The multipoint viewing mode configured on the host system is the one used in the call. -
Page 29: Using Chair Control For Multipoint Calls
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Using Chair Control for Multipoint Calls During some multipoint calls, you can use chair control to manage the video. In this type of call, the chair controller can choose the site whose video is sent to other sites in the conference. -
Page 30: Changing The Way Calls Are Answered
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Select a site from the list, and then use the controls in the web interface to perform one of these actions: If you are... You can do this... By selecting... -
Page 31: Answering Video Calls Automatically
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Answering Video Calls Automatically If your system administrator has allowed access to user settings, you can specify whether to answer video calls automatically or to have the system announce incoming video calls and wait for you to answer manually. -
Page 32: Viewing Presence States For Favorites
User’s Guide for Polycom HDX Systems and the Polycom Touch Control Viewing Presence States for Favorites The Polycom Touch Control device shows the following presence icons for Favorites registered with a Presence Service. Icon Presence Description Do Not Disturb One of the contact’s devices is set to Do Not Disturb. -
Page 33: Managing Contacts Using Office Communicator Or Microsoft Lync
To manage your contacts using Office Communicator or Microsoft Lync: Log in to Office Communicator or Microsoft Lync with the same user name and password specified in the SIP settings of your Polycom HDX system. From Office Communicator or Microsoft Lync you can: —... -
Page 34: Viewing Microsoft Office Communications Server Or Microsoft Lync Server 2010 Presence States
Microsoft Lync user is unknown. Multipoint Calls Using Centralized Conferencing Control Protocol (CCCP) If a Polycom HDX system is deployed in a Microsoft Lync Server 2010 environment and Centralized Conferencing Control Protocol (CCCP) is enabled, you can place and participate in multipoint calls that are hosted by Microsoft audio and video servers. -
Page 35: Muting In A Cccp Call
User’s Guide for Polycom HDX Systems and the Polycom Touch Control To add participants to a CCCP conference using the Polycom Touch Control: From the Call screen, touch Add Participant. Select Keypad and enter a number to call, or choose a site from one of the following locations: —... -
Page 36: Adjusting For Room Lighting
If your system administrator has allowed access to user settings, you can use the backlight control to adjust the brightness of the video that the main camera sends to the Polycom HDX system. Adjusting this setting can be helpful when the room arrangement results in strong light coming from behind the people in the picture. -
Page 37: Polycom Solution Support
User’s Guide for Polycom HDX Systems and the Polycom Touch Control control the HDX system until the connection is restored. The virtual remote control sends IR signals across the room, so make sure the back of the Polycom Touch Control device is facing the HDX system camera.