Related Manuals for Polycom HDX Room Systems
Summary of Contents for Polycom HDX Room Systems
- Page 1 ® User’s Guide for Polycom HDX™ Room Systems Version 2.6 April 2010 3725-23978-007/A...
- Page 2 As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.
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Page 3: Table Of Contents
Polycom HDX 9001 ........20... - Page 4 Polycom HDX System ........
- Page 5 Polycom® HDX™ systems can be customized to show only those options used in your organization. Therefore, there may be options covered in this guide that you cannot access on your system.
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Page 6: Using The Remote Control
User’s Guide for Polycom HDX Room Systems Using the Remote Control You use the remote control to place calls, adjust the volume, navigate screens, and select options. Access onscreen help; see system Press to power the system on; hold to power... -
Page 7: Powering The System On And Off
User’s Guide for Polycom HDX Room Systems Powering the System On and Off Caution. In order to avoid corrupting the file system, always power off a Polycom HDX system using the power button on the system or the remote control. After turning the power off in this way, wait at least 15 seconds before you unplug the system from its power source. -
Page 8: Placing A Call
User’s Guide for Polycom HDX Room Systems Placing a Call You can use your system to place a video call in any of these ways: • Entering a name or number on the Place a Call screen. • Choosing a site from: —... -
Page 9: Calling From The Recent Calls List
User’s Guide for Polycom HDX Room Systems — Extension – If you need to dial an extension (E.164 address), enter the extension in the second entry field. If your system is not configured with a second entry field, you can enter the extension when the gateway prompts you. -
Page 10: Calling A Speed Dial Entry
Contact your administrator for information about speed dial entries. Calling from the Directory The directory can include a list of sites stored locally on the Polycom HDX system. If the system is registered with a global directory, the directory also includes entries from the global directory. -
Page 11: Calling From The Calendar
60 seconds. In audio-only calls, if the person on the telephone hangs up first, you need to disconnect the Polycom HDX system from call, just as you would hang up a telephone receiver in a regular phone call. -
Page 12: Types Of Video Calls You Can Make
Depending on your system configuration, you may be able to make calls using ISDN, H.323, SIP, or V.35/RS-449/RS-530. You can place an audio-only call from Polycom HDX systems that have Analog Phone or Voice Over ISDN enabled. The following table lists some possible call combinations. -
Page 13: Participating In An Encrypted Call
To avoid security risks, Polycom recommends that all participants communicate the state of their padlock icon verbally at the beginning of a call. - Page 14 User’s Guide for Polycom HDX Room Systems Press Camera on the remote control. Then select the camera or other video source you want to use. To adjust a Polycom EagleEye™ HD or Polycom EagleEye™ 1080 camera using the remote control: Press Near or Far to select either near-site or far-site control.
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Page 15: Setting And Using Camera Presets
If you zoom in, you can pan or tilt the camera electronically by pressing the arrow buttons on the remote control. To open or close the privacy shutter on the Polycom EagleEye View camera: >> Move the slider to the right to close the privacy shutter, or to the left to open it. - Page 16 User’s Guide for Polycom HDX Room Systems If far-site camera control is allowed, you can create up to 16 presets (0-15) for the far-site camera. These presets are saved only for the duration of the call. You may also be able to use presets that were created at the far site to control the far-site camera.
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Page 17: Switching Between Full-Screen Video And The Home Screen
User’s Guide for Polycom HDX Room Systems Switching Between Full-Screen Video and the Home Screen When the call connects, the system automatically shows video on the whole screen. You can switch back to the home screen during a call if, for example, you need to adjust a user setting, and your system is configured to allow you to do so. - Page 18 User’s Guide for Polycom HDX Room Systems 1 Near and far sites, same size, side by side 2 Far site big, near site small 3 Near site big, far site small 4 Near site full screen 5 Far site full screen The last layout viewed is used for the next call.
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Page 19: Showing, Moving, And Turning Off The Pip
Polycom HDX 9006, Polycom HDX 8000 series and Polycom HDX 7000 series systems with Hardware Version B, Polycom HDX 7000 series systems with Hardware Version C, and Polycom HDX 6000 series systems will show only two windows in Dual Monitor Emulation. -
Page 20: Specifying When To Display The Pip
User’s Guide for Polycom HDX Room Systems To swap the views shown in the PIP and the main screen: If the PIP is not showing, press Display on the remote control to display the PIP on screen. Press Camera and select the Swap PIP icon. -
Page 21: Controlling What You Hear
• The microphone may automatically mute when the system automatically answers an incoming call. • The red mute indicator on the front of the Polycom EagleEye View camera is lit whenever the camera’s built-in microphones are muted. Polycom, Inc. -
Page 22: Enjoying Stereo Audio In Video Calls
User’s Guide for Polycom HDX Room Systems Enjoying Stereo Audio in Video Calls If your video conferencing room is configured to use stereo sound, the left and right microphone inputs are configured during system setup. It is important that you do not move the microphones as this may detract from the stereo audio experience. -
Page 23: Showing Content From A Computer Connected Directly To
Download and install the People+Content IP software. To start showing content: On the computer, start the Polycom People+Content IP application. Enter the IP address or DNS host name of your video conferencing system and the meeting password, if one is set. -
Page 24: Polycom Hdx 9004, Polycom Hdx 9002
Make sure the computer is powered on and connected to the Polycom HDX system. Polycom HDX 9004: You can connect a computer to video input 4 or 5. When you connect to video input 4, you can also connect to audio input 4 to share sound from your computer. -
Page 25: Showing Content From A Document Camera, Vcr, Or Dvd Player
User’s Guide for Polycom HDX Room Systems Press Content on the remote control or press Camera and select the computer input. Audio from the content input is muted unless the content input is selected as a video source. To stop showing content: >>... -
Page 26: Showing Content With Polycom People On Content
User’s Guide for Polycom HDX Room Systems Showing Content with Polycom People on Content™ The Polycom People on Content™ option allows you to show yourself on top of content that you are sharing. The effect is similar to a weather newscast on television. -
Page 27: Controlling Recording Devices
Depending on how your system is configured, you may be able to use the Polycom HDX remote control to control devices such as VCRs or DVD players that are in the room with the system. You might also be able to control a Polycom RSS 2000 server or Polycom RMX®... -
Page 28: Searching The Directory
Adding, Editing, and Deleting Local Directory Entries and Favorites You can create Contacts and groups and save them in the Polycom HDX system directory. Any changes to Favorites appear in both the directory Favorites list and on the Favorites screen. - Page 29 User’s Guide for Polycom HDX Room Systems Specify the following information: Setting Description Name Name that will appear in the directory list and on incoming call messages. Group The group where the new Contact will appear. Call Type Call type to use for calls to the site.
- Page 30 • You cannot delete default Contacts that come from the global directory server, except contacts stored with the Polycom CMA presence service. To add existing contacts to Favorites from the Favorites screen: You can add existing global or local entries to your Favorites.
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Page 31: Directory Groups
Polycom HDX systems support up to 200 local groups that you create within Favorites. If the system is connected to a global directory server, it can also support one of the following: •... -
Page 32: Refreshing Entries From The Polycom Global Directory Server
Refreshing Entries from the Polycom Global Directory Server The global directory entries are periodically refreshed on systems registered to the Polycom Global Directory Server. You can also manually refresh the global directory entries on your system. To manually refresh Polycom GDS entries: Press Directory on the remote control. -
Page 33: Contacts With Presence
You can host multipoint calls using a video conferencing system with multipoint capabilities, or you can use a bridge such as the Polycom RMX 1000, Polycom RMX 2000, or Polycom MGC™. -
Page 34: Placing A Multipoint Call
8. • For calls hosted by a Polycom HDX system, you can define a group in the directory to call all of the sites at one time. Alternatively, you can place a call to the first site, and then add other sites after the first call connects. The other sites can call the Polycom HDX system to join the call. -
Page 35: Supplying A Password For Multipoint Calls
About Multipoint Viewing Modes What you see during a multipoint call can vary depending on how the Polycom HDX system is configured, the number of sites participating, the number of monitors you are using, and whether content is shared. The multipoint viewing mode configured on the host system is the one used in the call. - Page 36 User’s Guide for Polycom HDX Room Systems Setting Description Video images from multiple sites can be automatically combined on one screen in a display know as continuous presence. Auto The view switches between continuous presence and full screen, depending on the interaction between the sites.
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Page 37: Using Chair Control For Multipoint Calls
User’s Guide for Polycom HDX Room Systems Using Chair Control for Multipoint Calls During some multipoint calls, you can use chair control to manage the video. In this type of call, the chair controller can choose the site whose video is sent to other sites in the conference. -
Page 38: Changing The Way Calls Are Answered
User’s Guide for Polycom HDX Room Systems If you are... You can do this... By selecting... Chair controller Pass chair control to the selected sites. Release Chair View the selected site’s video. This View Site remains in effect until you choose Stop Viewing Site or you release chair control. -
Page 39: Answering Video Calls Automatically
User’s Guide for Polycom HDX Room Systems Answering Video Calls Automatically If your system administrator has allowed access to user settings, you can specify whether to answer video calls automatically or to have the system announce incoming video calls and wait for you to answer manually. -
Page 40: Logging In And Out
Using a Polycom SoundStation® IP 7000 Conference Phone with a Polycom HDX System When you connect a Polycom SoundStation® IP 7000 conference phone to a Polycom HDX system, the conference phone becomes another interface to dial audio or video calls. The conference phone operates as a microphone, and as a speaker in audio-only calls. - Page 41 >> Press the Mute key on the conference phone. You can also mute the audio using the mute button on the Polycom HDX system remote control or on a connected Polycom HDX microphone. The indicators on the conference phone are red when your audio is muted. The near-site mute icon also appears on the monitor display.
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Page 42: Using Polycom Conferencing For Microsoft Outlook
>> Press the Content soft key on the conference phone. Content plays from the following input if that input is configured for Content: — Camera 4 or Camera 5 on a Polycom HDX 9000 seriesPolycom HDX 9004 system — Camera 4 on aPolycom HDX 9006, Polycom HDX 9002, Polycom HDX 9001, or Polycom HDX 8000 series system —... -
Page 43: Using Microsoft Office Communications Server Features
— Move contacts from group to group Changes made to contacts and groups using Office Communicator appear on the Polycom HDX system Favorites screen and in the Favorites group in the directory. Polycom HDX systems support up to 200 contacts and 64 groups from Office Communicator. -
Page 44: Viewing Microsoft Office Communications Server Presence States
User’s Guide for Polycom HDX Room Systems Polycom HDX systems do not support Office Communicator distribution list groups, which are created on the Microsoft Exchange Server and are typically used for sending email to a group of people. Viewing Microsoft Office Communications Server Presence States... -
Page 45: Using Avaya Network Features With Video Calls
To activate call forwarding: Make sure that the Polycom system is not in a call. From the Place a Call screen on the Polycom system, dial the Feature Access Code provided by the Avaya Communication Manager administrator, followed by the E.164 extension of the system to which you want to forward the calls. -
Page 46: Customizing Your Workspace
User’s Guide for Polycom HDX Room Systems To add a system to a call: While in a call, press on the Polycom system remote control to access the tone pad. Press Select to activate flash hook. The far-site system is put on hold. -
Page 47: Displaying The Far Site's Name When The Call Connects
If your system administrator has allowed access to user settings, you can use the backlight control to adjust the brightness of the video that the main camera sends to the Polycom HDX system. Adjusting this setting can be helpful when the room arrangement results in strong light coming from behind the people in the picture. - Page 48 User’s Guide for Polycom HDX Room Systems To turn backlight compensation on: Select System from the Home screen. Select User Settings from the System screen. Scroll to Backlight Compensation and press on the remote control to enable the option. Press Home to save your change and return to the Home screen.