Page 1 Artisan Technology Group is your source for quality new and certified-used/pre-owned equipment SERVICE CENTER REPAIRS WE BUY USED EQUIPMENT • FAST SHIPPING AND DELIVERY Experienced engineers and technicians on staff Sell your excess, underutilized, and idle used equipment at our full-service, in-house repair center We also offer credit for buy-backs and trade-ins •...
Page 2 [Type the document title] 3.1.3 February 2014 3725-23977-019/A Administrator’s Guide ® ® Polycom Systems Polycom Document Title Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 3 Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc., is not responsible for printing or clerical errors. Information in this document is subject to change without notice.
Page 4 For support or service, please contact your Polycom distributor or go to Polycom Support at support.polycom.com. Polycom recommends that you record the serial number and option key of your Polycom HDX system here for future reference. The serial number for the system is printed on the unit. System Serial Number: ____________________________________________ Option Key: ____________________________________________________ Polycom, Inc.
Page 5 Administrator’s Guide for Polycom HDX Systems Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 6: Table Of Contents
Polycom HDX 4000 Series Systems ........1–3...
Page 7 Polycom HDX 7000 Series Systems ........3–2...
Page 8 Polycom HDX 4500 Systems ........3–24...
Page 9 Supported Polycom HDX Systems ........5–10...
Page 10 Via the Polycom HDX Web Interface ....... . . 5–14...
Page 11 Using the Polycom HDX Web Interface ........
Page 12 Configuring RS-232 Serial Port Settings ........10–5 Setting Up the Polycom Touch Control Device ......10–6 Pairing and Unpairing a Polycom Touch Control Device and a Polycom HDX System .
Page 13 Polycom HDX 8000 Series System ........A–12...
Page 14 Polycom HDX 6000 Series System ........A–13...
Page 15 Administrator’s Guide for Polycom HDX Systems Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 16: Introducing The Polycom Hdx Systems
(HD) video in point-to-point and multipoint calls in 1080p video. The Polycom HDX 9004 and Polycom HDX 9002 systems can send and receive wide-screen, high-definition (HD) video in point-to-point and multipoint calls. The Polycom HDX 9001 sends and receives up to standard-definition (SD) video.
Page 17: Polycom Hdx 8000 Series Systems
The Polycom HDX 7000 series has two models: the Polycom HDX 7000 system and the Polycom HDX 7000 HD system. The Polycom HDX 7000 system is an SD system that sends and receives video in SD resolutions. The Polycom HDX 7000 HD system is an HD system that sends and receives HD video.
Page 18: Polycom Hdx 4000 Series Systems
Polycom HDX 4000 series. The system has a 24” screen, powerful stereo speakers, and sleek design and can send and receive up to 1080p, HD video. You can attach a second monitor to the Polycom HDX 4500 system.
Page 19: Positioning The System
Administrator’s Guide for Polycom HDX Systems Positioning the System Positioning the Polycom HDX 9000 Series Systems Polycom HDX 9000 series systems are designed to be placed on a tabletop or in an equipment rack. To position the system: Install the mounting brackets on the system if you need to mount it in an equipment rack, or install the self-adhesive feet if you will place the system on a table or shelf.
Page 20: Positioning The Polycom Hdx 4000 Series Systems
The Polycom HDX 4000 series systems are personal video conferencing systems for the desktop. The Polycom HDX 4500 system is an all-in-one device with the monitor and system combined. Position the system so that the camera does not face toward a window or other source of bright light.
Page 21: Positioning The Polycom Touch Control Device
Administrator’s Guide for Polycom HDX Systems Caution. Risk of Electric Shock. To reduce the risk of personal injury or damage to the equipment, use the outlet on the back of the Polycom HDX 4500 only to plug the display into the system.
Page 22: Positioning The Polycom Eagleeye Director
When the Polycom Touch Control is not paired with a Polycom HDX system, the device can be used as a virtual remote control. To use the Polycom Touch Control as a virtual remote control, ensure that the infrared (IR) transmitter on the front of the device is facing the Polycom HDX system you want to control.
Page 23: Powering On And Off
Make sure that the system is powered off before you connect devices to it. Caution. In order to avoid corrupting the file system, always power off a Polycom HDX system using the power button on the system or the remote control, if the remote control is configured to allow the system to be powered off.
Page 24: Power-On Self Test (Post)
Power button affects any HDX system within the range of the remote control, regardless of the Channel ID setting. For instructions on how to power on and off the Polycom Touch Control, refer Powering On the Polycom Touch Control Device on page 1-15.
Page 25: Polycom Hdx 9000 Series Indicator Light
Administrator’s Guide for Polycom HDX Systems Polycom HDX 9000 Series Indicator Light The following figure shows the location of the power switch and indicator light. The indicator light on the front of the Polycom HDX 9000 series system provides this information: Indicator Light System Status System is powered off.
Page 26: Polycom Hdx 8000 Series, Polycom Hdx 7000 Series, And Polycom Hdx 6000 Series Indicator Light
Polycom HDX 8000 Series, Polycom HDX 7000 Series, and Polycom HDX 6000 Series Indicator Light The indicator light on the front of the Polycom HDX 8000 series, Polycom HDX 7000 series, and Polycom HDX 6000 series systems provides this information:...
Page 27: Polycom Hdx 4000 Systems Indicator Lights
Administrator’s Guide for Polycom HDX Systems To power off a Polycom HDX 4000 system, do one of the following: • Press and hold the power button on the side of the monitor. The monitor and the system power off. •...
Page 28: Powering The Polycom Hdx 4500 System On And Off
Introducing the Polycom HDX Systems The indicator light on the side of the Polycom HDX 4000 systems provides this information: Indicator Light (Monitor Power) Status Monitor is powered off. Steady blue light Monitor is powered on. Steady amber light Monitor is in standby mode.
Page 29: Polycom Hdx 4500 System Indicator Lights
Privacy Shutter Camera Power The Polycom HDX 4500 system does not have a separate light for the system. The light on the right side of the monitor indicates power for the monitor and the system. This indicator light provides the following information:...
Page 30: Powering On The Polycom Touch Control Device
Introducing the Polycom HDX Systems The indicator light next to the built-in camera in the Polycom HDX 4500 system provides this information: Indicator Light (Monitor Camera) Status System is not in a call. Steady green light System is in a call.
Page 31: Polycom Touch Control Indicator Light
Administrator’s Guide for Polycom HDX Systems Polycom Touch Control Indicator Light When the Polycom Touch Control is on, the Home button is lit. Polycom EagleEye Director Indicator Light The following figure shows the location of the power indicator light on the back of the Polycom EagleEye Director.
Page 32: Admin Settings
After you run the setup wizard, you can view or change the system’s configuration by going to the Admin Settings in the system’s local interface or web interface. When a Polycom HDX system is paired with a Polycom Touch Control, the following statements are true: •...
Page 33 Administrator’s Guide for Polycom HDX Systems The Polycom Touch Control has separate admin settings that allow you to update Touch Control software and configure LAN, regional, and security properties for the Touch Control. Refer to the following sections for more information: •...
Page 34: Getting The Network Ready
To begin, refer to the Network Planning Worksheets for Video Conferencing document, available on the Polycom web site. This document contains information you need to prepare your network, such as worksheets that will help you order ISDN.
Page 35: Lan Status Lights
Administrator’s Guide for Polycom HDX Systems LAN Status Lights The LAN connector on the Polycom HDX 9000 series and Polycom HDX 6000 series has two lights to indicate connection status and traffic: Indicator Light Connection Status Left light off No 1000Base-T connection.
Page 36: Configuring Polycom Hdx System Lan Properties
Networks Configuring Polycom HDX System LAN Properties To configure Polycom HDX LAN properties: Do one of the following: — In the local interface, go to System > Admin Settings > LAN Properties (select if necessary). — In the web interface, go to Admin Settings > LAN Properties.
Page 37 Administrator’s Guide for Polycom HDX Systems Setting Description IP Address (IPv6) Specifies how the system obtains an IP address. • Obtain IP address automatically — Select if the system gets an IP address automatically. DHCP is not currently supported for IPv6. When you choose this...
Page 38 Duplex Mode to Auto. If you choose 10 Mbps, 100 Mbps, or 1000 Mbps you must set Duplex Mode to Half or Full. Note: Polycom does not support Auto for the Polycom HDX system only or the switch only; the settings for both must be the same.
Page 39 Enable PC LAN Specifies whether the PC LAN port is enabled on the back of Port a Polycom HDX 4000 series, Polycom HDX 7000, Polycom HDX 8000 series, or Polycom HDX 9006 system. Disable this setting for increased security. The following IPv4 and IPv6 settings are available only on the web interface.
Page 40: Configuring The Polycom Touch Control Lan Properties
Select whether to transmit 0, 1, 2, or 3 DAD requests for an IPv6 address. Configuring the Polycom Touch Control LAN Properties To configure Polycom Touch Control LAN settings: From the Home screen, touch Administration.
Page 41: Configuring Ip Settings
Administrator’s Guide for Polycom HDX Systems Configure the following DNS setting: Setting Description DNS Servers Displays the DNS servers currently assigned to the Touch Control. If the Touch Control does not automatically obtain a DNS server address, enter up to two DNS servers here.
Page 42: Configuring The System To Use A Gatekeeper
— In the local interface, go to System > Admin Settings > Network > IP > H.323 Settings (select if necessary). — In the web interface, go to Admin Settings > Network > IP Network > H.323 Settings. Polycom, Inc. 2–9 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 43 Administrator’s Guide for Polycom HDX Systems Configure these settings: Setting Description Use Gatekeeper Select this setting to use a gatekeeper. Gateways and gatekeepers are required for calls between IP and ISDN. • Off — Calls do not use a gatekeeper.
Page 44: Ipv6 Gatekeeper Support
IPv6 Gatekeeper Support Support for HDX systems to register and use H.323 gatekeepers is now available on IPv6 networks. Polycom supports IPv6 registration and calling scenarios when registered to the DMA IPv6 gatekeeper. Most gatekeeper services currently available for IPv4 networks are also available on IPv6 networks, including the following: •...
Page 45: Configuring Integration With Avaya Networks
In order to place calls using Conference on Demand, you need to: • Register your Polycom HDX system with a Polycom gatekeeper. A Polycom MGC™ or Polycom RMX® system must be configured with the gatekeeper to provide the Conference on Demand feature. •...
Page 46 Polycom web site at support.polycom.com, along with your Polycom HDX system serial number. This returns a key code for the Avaya option. On the Polycom HDX system go to System > Admin Settings > General Settings > Options and enter the key code for the Avaya option.
Page 47: Configuring The System To Use A Gateway
Administrator’s Guide for Polycom HDX Systems Configuring the System to Use a Gateway A gateway performs code and protocol conversion between H.323 (IP), SIP, and H.320 (ISDN), so that users on different networks can call one another. If the system is configured to use a gateway, you must also configure it to use a gatekeeper.
Page 48: Specifying Sip Settings
If you installed the Microsoft real-time video (RTV) software option key, several of the SIP configuration fields described in the following table are named differently to align with Microsoft terminology. Polycom, Inc. 2–15 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 49 Administrator’s Guide for Polycom HDX Systems Setting Description SIP Server Specifies whether to automatically or manually set the SIP Configuration server’s IP address. If you select Auto, the two server address fields that follow cannot be edited. If you select Specify, those fields are editable.
Page 50 Transport Indicates the protocol the system uses for SIP signaling. Protocol The SIP network infrastructure in which your Polycom HDX system is operating determines which protocol is required. Auto enables an automatic negotiation of protocols in the following order: TLS, TCP, UDP. This is the recommended setting for most environments.
Page 51: Configuring Sip Settings For Integration With Microsoft Office Communications Server 2007 R2 And Microsoft Lync Server 2010
Microsoft Office Communications Server 2007 R2, while HDX software versions 3.0.5 and later have been certified with Microsoft Lync Server 2010. Integration with Office Communications Server and Lync Server allows Office Communicator and Polycom HDX system users to place audio and video calls to each other. 2–18 Polycom, Inc.
Page 52: Configuring Sip Settings For Integration With The Telepresence Interoperability Protocol (Tip)
Networks If a Polycom HDX system is running in dynamic management mode, it cannot be simultaneously registered with Office Communications Server or Lync Server and the presence service provided by a CMA or RealPresence Resource Manager system. Polycom HDX systems can obtain presence services from only one source: Office Communications Server and Lync Server, or the presence service provided by the CMA or RealPresence Resource Manager system.
Page 53: Rtv And Lync-Hosted Conference Support
Administrator’s Guide for Polycom HDX Systems For more information about Polycom support for the TIP protocol, refer to the Polycom Unified Communications Deployment Guide for Cisco Environments. RTV and Lync-Hosted Conference Support To use RTV in a Lync-hosted conference, you must have the RTV option key enabled on one of the following HDX systems: •...
Page 54: Quality Of Service Settings
MTU. If the network is burdened with unnecessary overhead, packets may be too small; increase the MTU. Enable PVEC Allows the system to use PVEC (Polycom Video Error Concealment) if packet loss occurs. Enable RSVP Allows the system to use Resource Reservation Setup Protocol (RSVP) to request that routers reserve bandwidth along an IP connection path.
Page 55: Configuring The System For Use With A Firewall Or Nat
Administrator’s Guide for Polycom HDX Systems Setting Description Dynamic Specifies whether to let the system automatically find the Bandwidth optimum line speed for a call. Maximum Specifies the maximum transmit line speed between 64 kbps Transmit and the system’s maximum line rate.
Page 56 Lets you specify whether to define the TCP and UDP ports. • If the firewall is not H.323 compatible, enable the Fixed Ports setting. The Polycom HDX system assigns a range of ports starting with the TCP and UDP ports you specify, as shown in the following note.
Page 57: H.460 Firewall/Nat Traversal
The Enable SIP Keep-Alive Messages setting is enabled by default. However, when an HDX system is deployed or registered in an Avaya SIP environment, Polycom recommends that you disable the setting to allow calls to connect fully. In environments set up behind a firewall, firewall administrators can choose to limit access to TCP connections only.
Page 58: Basic Firewall/Nat Traversal Connectivity
In this example the Polycom Video Border Proxy™ (VBP ® ) firewall traversal device is on the edge of the service provider network and facilitates IP calls between Polycom HDX systems behind different firewalls. Service Provider Polycom VBP device Gatekeeper that Supports H.460.18...
Page 59: Connecting Polycom Hdx Systems To Isdn Or Other Networks
Administrator’s Guide for Polycom HDX Systems For details about the use and configuration of the Acme Packet Net-Net SBC used in conjunction with this feature, refer to Deploying Polycom Unified Communications in an Acme Packet Net-Net Enterprise Session Director Environment.
Page 60 PRI or NT-1 The following diagram shows a general view of how network interface modules are connected with Polycom HDX 8000 series, Polycom HDX 7000 series, and Polycom HDX 4000 series systems. Additional device Examples: Quad BRI — NT-1 Network PRI —...
Page 61: Quad Bri Network Interface Status Lights
Administrator’s Guide for Polycom HDX Systems Quad BRI Network Interface Status Lights The network interface lights are located on the network interface module. Interface Light State Description Lights are off One of the following: • No power is going to the system.
Page 62: Serial V.35/Rs-449/Rs-530 Network Interface Status Lights
The system automatically detects the type of interface installed and displays only the required configuration screens. Configuring the BRI Network Interface Polycom HDX systems do not support multilink BRI connections. To configure the ISDN network interface settings: Do one of the following: —...
Page 63 Administrator’s Guide for Polycom HDX Systems Configure these settings: Setting Description Enable ISDN Allows this system to make H.320 (ISDN) calls. H.320 Number of ISDN Specifies how many channels to dial at one time. Channels to You can specify up to 12 channels. If you experience network Dial in Parallel problems, decrease the number.
Page 64: Configuring The Pri Network Interface
Uses the Original ISDN Number Line Signaling Specifies the framing format in use. This setting is configurable for PRI E1, read-only for PRI T1. Polycom, Inc. 2–31 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 65 Administrator’s Guide for Polycom HDX Systems Setting Description External CSU Specifies whether this system uses an external or internal North America Channel Service Unit (CSU). only Line Build Out For systems using an internal CSU, indicates the output PRI T1 only attenuation in dB.
Page 66: Configuring The Serial V.35/Rs-449/Rs-530 Network Interface
Allows the system to connect to a terminal adapter using V.35/RS-449/RS-530 a V.35, RS-449, or RS-530 connection. V.35 Ports Used Specifies whether one or two lines are connected. Polycom, Inc. 2–33 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 67 Administrator’s Guide for Polycom HDX Systems Setting Description RS-366 Dialing Allows users to dial calls from this system. Clear this setting if this is a dedicated connection or if another device is used for dialing calls. Area Code Specifies the area code and number or numbers that other sites dial to reach this system.
Page 68: Connecting To An Analog Phone Line
Specifies the frame rate to use. Connecting to an Analog Phone Line You can connect an analog phone line to a Polycom HDX 9000 series, Polycom HDX 8000 series, Polycom HDX 4000, or Polycom HDX 4000 HD system to make regular telephone calls with the system or to add audio-only participants to video calls.
Page 69: Configuring Telephony
Administrator’s Guide for Polycom HDX Systems A connected SoundStation ® IP 7000 conference phone can use this analog phone line to make regular telephone calls when the Polycom HDX system is configured as described in Configuring Telephony. The country setting must be configured correctly on the Polycom HDX system to ensure proper operation of the phone line and to comply with local telephony regulations.
Page 70: Configuring Call Preferences
Enable this option if you know that H.239 is supported by the far sites you will call. If callers experience issues when sharing content with other Polycom systems, disable this setting. IP H.323 Allows the system to make IP calls.
Page 71 Polycom HDX 8000 series Polycom HDX 4000 HD Polycom HDX 4000 Transcoding Allows the Polycom HDX system and the endpoints to adapt multiple environments for one multipoint call. Polycom HDX 9006 Specifies whether the system allows each far-end Polycom HDX 9004...
Page 72 Networks Setting Description Maximum Resolution Polycom HDX 7000: Allows you to send and receive 720p people video at 15 fps for NTSC and 12.5 fps for Polycom HDX 7000 PAL. When this setting is enabled, the system Polycom HDX 6000 series displays only two windows in Dual Monitor Emulation (DME) mode.
Page 73 Administrator’s Guide for Polycom HDX Systems Setting Description Call Preference Specifies whether the Polycom HDX system uses the Video Dialing Order or the Phone Dialing Order first Polycom HDX 9000 series when placing calls. This setting is available only when Polycom HDX 8000 series both video and phone call types are available.
Page 74: Configuring Dialing Order Settings
Video Dialing Order or Phone Dialing Order. You can configure the Polycom HDX system so that users can choose to place IP-to-ISDN or ISDN-to-IP calls through a gateway.
Page 75 Administrator’s Guide for Polycom HDX Systems To allow users to place an IP-to-ISDN call through a gateway: Make sure the system is registered with a gatekeeper. Do one of the following: — In the local interface, go to System > Admin Settings > Network >...
Page 76: Monitors And Cameras
DVI-I connector. Only one at a time is active, based on the output format configured for that monitor. The Polycom HDX system user interface is displayed on Monitor 1. If you cannot see the user interface on the system’s monitor, refer to...
Page 77: Connecting Monitors To Polycom Hdx 8000 Series Or Polycom Hdx 7000 Series Systems
VGA, DVI*, Component * Select DVI if the monitor is connected using HDMI or DVI-D. The Polycom HDX system user interface is displayed on Monitor 1. If you cannot see the user interface on the system’s monitor, refer to Changing the Video Format on page 12-7.
Page 78: Connecting A Monitor To A Polycom Hdx 4500 System
You can use the Polycom HDX 4000 series system monitor as a high-resolution display for your computer, as shown on the quick start guide. To use the Polycom HDX 4000 series system monitor as the monitor for a computer: Connect a cable from the DVI connector on the back of the Polycom HDX 4000 system to the DVI or VGA connector on your computer.
Page 79 Select No Signal if you want the display to react as if it is not connected when the system goes to sleep. This is the recommended setting for VGA monitors and projectors, as well as Polycom HDX media carts with 1080p displays. 3–4 Polycom, Inc.
Page 80 Display on the remote control. If the Polycom HDX system is paired with a Polycom Touch device, users can turn the PIP on or off and change its location by touching Layout, and selecting the desired layout from the Call screen of the Polycom Touch Control.
Page 81 Select No Signal if you want the display to react as if it is not connected when the system goes to sleep. This is the recommended setting for VGA monitors and projectors, as well as Polycom HDX media carts with 1080 displays. 3–6 Polycom, Inc.
Page 82 Polycom HDX 7000 this capability. Note (Polycom HDX 9006, Polycom HDX 8000 series, and Polycom HDX 7000 series systems): The video format and resolution of Monitor 1 and Monitor 2 affect the output sent to Monitor 3, as follows: •...
Page 83 Polycom HDX 7000 react as if it is not connected when the system goes to sleep. Note (Polycom HDX 8000 series and Polycom HDX 7000 series systems): When VCR/DVD Record Source is set to Monitor 1 Image or Monitor 2 Image, the screen saver setting for Monitor 3 is the same as for that other monitor.
Page 84 Select No Signal if you want the display to react as if it is not connected when the system goes to sleep. This is the recommended setting for VGA monitors and projectors, as well as Polycom HDX media carts with 1080p displays. Display Content Specifies that content is displayed on Monitor 4.
Page 85: Using Dual Monitor Emulation
Users see both near and far sites on one monitor in two different windows. During presentations, users see content and the near and far sites. What you see during a call can depend on factors such as the Polycom HDX system monitor configuration, the number of sites in the call, and whether content is being shared.
Page 86: Examples Of Dual Monitor Emulation
For information about using Dual Monitor Emulation in a call when the Polycom HDX system is paired with a Polycom Touch Control, refer to the User’s Guide for Polycom HDX Systems and Polycom Touch Control Device.
Page 87: Configuring Multipoint Viewing Modes
What you see during a multipoint call can depend on factors such as the Polycom HDX system monitor configuration, the number of sites in the call, the speed of the call, whether content is shared, and whether dual monitor emulation is used.
Page 88: Adjusting The Monitor's Color Balance, Sharpness, And Brightness
Adjusting the Monitor’s Color Balance, Sharpness, and Brightness In most cases, the monitor you connect to your Polycom HDX 9000 series, Polycom HDX 8000 series, or Polycom HDX 7000 series system may be set to a configuration that is appropriate for video conferencing applications.
Page 89: Preventing Monitor Burn-In
Make sure that the white is not tinted red, green, or blue, and that the red is not tinted pink or orange. Polycom HDX 4000 series displays are calibrated at the factory and do not require color adjustment. You can make the Polycom HDX 4000 series display brighter or dimmer using the + and - controls on the side of the monitor.
Page 90: Connecting Cameras
If you use a Sony RS-232 cable for PTZ control of a Sony camera, the built-in IR receiver might not map to the correct pin on the Polycom HDCI Breakout adapter. If you experience this problem, use the Polycom HDX HDCI-Sony cable to get the correct mapping.
Page 91: Polycom Eagleeye 1080
The Polycom EagleEye View is available with the Polycom HDX 6000 HD system as the system camera and the main microphone. You can also use it with the Polycom HDX 9000 series, Polycom HDX 8000 series, and Polycom HDX 7000 series systems. For more information about the...
Page 92: Polycom Eagleeye Iii
2.6.1 or later. Polycom EagleEye III The Polycom EagleEye III camera can provide 1080i 60/50 fps, 1080p 60 fps, and 720p 60/50 fps resolutions on all Polycom HDX room systems. To use the Polycom EagleEye III camera, systems must be running HDX software version 3.0.1 or later.
Page 93: Connecting Cameras To Polycom Hdx Systems
Refer to your system’s setup sheet and to the Integrator’s Reference Manual for Polycom HDX Systems for connection details. Refer to the release notes for a list of supported PTZ cameras. If you connect a supported PTZ camera, the system detects the camera type and sets the appropriate configuration.
Page 94 640 x 480/60, 800 x 600/60, Serial 1024 x 768/60, 1280 x Port) 720/60, 1280 x 960/60, 1280 x 1024/60, 1680 x 1050/60, 1920 x 1080/60 People Only: 1080p/60,1080i/60,1080i/50 Polycom, Inc. 3–19 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 95 Administrator’s Guide for Polycom HDX Systems Polycom HDX 9004, HDX 9002, HDX 9001 Systems The following table shows how you can connect video sources to a Polycom HDX 9004, Polycom HDX 9002, or Polycom HDX 9001 system. Video Input Acceptable...
Page 96: Polycom Hdx 8000 Series Systems
HDX 900 Serial 1024 x 768/60, 1280 x Port) 720/60, 1280 x 1024/60 Polycom HDX 8000 Series Systems The following table shows how you can connect video sources to a Polycom HDX 8000 series system. Video Input Acceptable Resolution/ Audio...
Page 97: Polycom Hdx 7000 Series Systems
960/60, 1280 x 1024/60, 1680 x 1050/60, 1920 x 1080/60 Polycom HDX 7000 Series Systems The following table shows how you can connect video sources to a Polycom HDX 7000 Hardware Version A, B, C, or D system. Video Input Acceptable...
Page 98: Polycom Hdx 6000 Series Systems
Port) 720/60, 1280 x 960/60, 1280 x 1024/60, 1680 x 1050/60, 1920 x 1080/60 Polycom HDX 6000 Series Systems The following table shows how you can connect video sources to a Polycom HDX 6000 series system. Video Input Acceptable Resolution/...
Page 99: Polycom Hdx 4000 Series Systems
Administrator’s Guide for Polycom HDX Systems Polycom HDX 4000 Series Systems The following table shows how you can connect video sources to a Polycom HDX 4000 series system. Video Input Acceptable Resolution/ Audio Number Connector Input Frame Rate (fps) Association...
Page 100: Configuring Camera Settings And Video Quality Options
3-15. Name Specifies a name and icon for the camera. Note: If your HDX system is paired with a Polycom Touch Control and you change a camera icon on the HDX system, the Touch Control continues to show the default icon.
Page 101 3-15. Name Specifies a name and icon for the camera. Polycom HDX 9006 Note: If your HDX system is paired with a Polycom Polycom HDX 9004 Touch Control and you change a camera icon on the Polycom HDX 9002...
Page 102 Name Specifies a name and icon for the VCR or DVD player. Polycom HDX 9006 Note: If your HDX system is paired with a Polycom Polycom HDX 9004 Touch Control and you change a camera icon on the Polycom HDX 9002...
Page 103 Specifies a name and icon for the computer or video source. Polycom HDX 9006 Polycom HDX 9004 Note: If your HDX system is paired with a Polycom Polycom HDX 9002 Touch Control and you change a camera icon on the Polycom HDX 9001...
Page 104 Specifies a name and icon for the computer or video source. Polycom HDX 9004 Note: If your HDX system is paired with a Polycom Touch Control and you change a camera icon on the HDX system, the Touch Control continues to show the default icon.
Page 105 Polycom EagleEye Director. Primary Camera Specifies which camera is the main camera. The primary camera is active when the Polycom HDX system powers up. Its source is automatically set to People. Changing this setting causes the system to restart. After the system restarts, you might need to select Detect Camera.
Page 106: Configuring The Polycom Eagleeye Director
Polycom HDX 8000 HD Polycom HDX 7000 HD Polycom HDX 7000 Configuring the Polycom EagleEye Director Use the remote control or web interface to configure the Polycom EagleEye Director. You cannot configure the EagleEye Director using the Polycom Touch Control. Getting Started Refer to Setting up the Polycom HDX EagleEye Director Camera for information about how to set up the EagleEye Director.
Page 107: Calibrating The Cameras
Ensure that only one person speaks while you are calibrating the cameras and keep the background quiet. If you rearrange or move the Polycom EagleEye Director, recalibrate its cameras. If you cannot successfully calibrate the cameras, ensure that all seven EagleEye Director tracking microphones are working correctly.
Page 108: Starting And Stopping Camera Tracking With Eagleeye Director
Starting and Stopping Camera Tracking with EagleEye Director If you enable the Voice tracking mode, EagleEye Director camera tracking can be started and stopped by using the local interface, remote control, or Polycom Touch Control. If you disable tracking in the local interface, the Mute/Unmute functions on the microphone and remote no longer affect tracking.
Page 109: Setting The Tracking Mode
— Press the Option button on the remote control and select Stop Camera Tracking. — If the HDX system is paired with a Polycom Touch Control, touch Cameras on the Home screen or the Call screen and select Stop Camera Tracking.
Page 110: Configuring Advanced Camera Settings
In your web browser address line, enter the HDX system’s IP address. Go to Admin Settings > Cameras. If Model is not set to Polycom EagleEye HD for the appropriate camera or cameras, click the Detect Camera button. Click Advanced.
Page 111: Configuring Camera Presets
100 preset camera positions for it using the remote control or keypad. You can create up to 10 preset camera positions using the Polycom Touch Control. Each preset stores the camera number, its zoom level, and the direction it points (if appropriate).
Page 112: Setting And Using Presets With The Remote Control Or Keypad
Monitors and Cameras If a Polycom Touch Control is paired with a Polycom HDX system, you must use the Polycom Touch Control to create presets. Refer to Setting and Using Presets with the Polycom Touch Control on page 3-37. If you use a Polycom EagleEye Director with your HDX system, you cannot use presets for voice tracking.
Page 113: Experiencing High-Definition Video Conferencing
Experiencing High-Definition Video Conferencing Polycom HDX 9002, Polycom HDX 9004, Polycom HDX 9006, Polycom HDX 8000 series, Polycom HDX 7000 HD, Polycom HDX 6000 HD, Polycom HDX 4000 HD, and Polycom HDX 4500 systems offer the following high-definition (HD) capabilities: •...
Page 114: Sending Video In High Definition
Content and Closed Captions. To send video in HD format, use any model of Polycom camera that supports HD video and a Polycom HDX system capable of sending 720p or better video. Receiving and Displaying Video in High Definition When the far site sends HD video, Polycom HDX systems with HD capability and an HD monitor can display the video in wide-screen, HD format.
Page 115: Hd And Sd Multipoint Calls
HD or SD multipoint call, all sites can be displayed in continuous presence. With the MPplus 8 option, Polycom HDX 9004 systems can host multipoint calls that include up to eight sites. The HDX system hosting the call transmits 720p and receives 432x240 while the other endpoints transmit 432x240 and receive 720p.
Page 116 Requirements for an HD multipoint call: • The call must be hosted by a Polycom HDX 9002 or Polycom HDX 9004 system running version 2.0 or later; a Polycom HDX 8000 series or Polycom HDX 4000 HD system running version 2.5 or later; a Polycom HDX 4500 system running version 3.0.1 or later, a Polycom HDX 9006 system running 2.6...
Page 117 Administrator’s Guide for Polycom HDX Systems 3–42 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 118: Microphones And Speakers
Make sure that the system is powered off before you connect devices to it. Connecting Audio Input to Polycom HDX 9000 Series Systems The following table shows the acceptable input levels and video associations for the audio inputs on a Polycom HDX 9000 series system. Audio Input Number Connector...
Page 119: Connecting Audio Input To Polycom Hdx 8000 Series Systems
Administrator’s Guide for Polycom HDX Systems Connecting Audio Input to Polycom HDX 8000 Series Systems The following table shows the acceptable input levels and video associations for the audio inputs on a Polycom HDX 8000 series system. Audio Input Number Connector...
Page 120: Connecting Audio Input To Polycom Hdx 4000 Series Systems
Microphones and Speakers Connecting Audio Input to Polycom HDX 4000 Series Systems The following table shows the acceptable input levels and video associations for the audio inputs on a Polycom HDX 4000 series system. Audio Input Connector Acceptable Input Source Levels...
Page 121: Connecting A Polycom Soundstation Ip 7000 Phone
12 feet by 15 feet. Connecting a Polycom SoundStation IP 7000 Phone When you connect a Polycom SoundStation IP 7000 conference phone to a Polycom HDX system, the conference phone becomes another way to dial audio or video calls. The conference phone also operates as a microphone, and as a speaker in audio-only calls.
Page 122: Connecting Devices To The Polycom Hdx 8000 Series Microphone Input
The Polycom HDX 8000 series system can support: • Up to three Polycom HDX microphones (table or ceiling type). • One SoundStation IP 7000 phone and up to two Polycom HDX microphones. • One SoundStructure C-Series device and up to four Polycom HDX microphones.
Page 123: Connecting Devices To The Polycom Hdx 7000 Series Microphone Input
The Polycom HDX 7000 series systems can support: • Up to two Polycom HDX microphones (table or ceiling type). • One SoundStation IP 7000 phone and up to two Polycom HDX microphones. • Polycom EagleEye View with microphones enabled. The following diagram shows several microphone connection options for the Polycom HDX 7000 series system.
Page 124: Connecting Devices To The Polycom Hdx 6000 Series Microphone Input
Connecting Devices to the Polycom HDX 4000 Series Microphone Input The Polycom HDX 4000 series provides built-in microphones. The Polycom HDX 4000 series system also provides a headset microphone input on the side panel of the monitor. The built-in microphones are disabled when a headset is connected.
Page 125: Placing Polycom Microphones To Send Stereo From Your Site
Administrator’s Guide for Polycom HDX Systems Placing Polycom Microphones to Send Stereo from Your Site The following illustrations show microphone placement examples for different room layouts. Number of Microphones with Stereo Enabled Long Table Wide Table Mic 1 set to...
Page 126: Polycom Microphone Lights
You can connect non-Polycom microphones directly to audio input 1 on a Polycom HDX 9004, Polycom HDX 9002, or Polycom HDX 9001 system, or through a line-level mixer to the AUX audio input on any Polycom HDX 9000 series, Polycom HDX 8000 series, or Polycom HDX 7000 series system. For...
Page 127: Connecting Audio Output
® mixer connects directly to audio input 1 on a Polycom HDX 9000 series system or the AUX audio input on a Polycom HDX 8000 series or Polycom HDX 7000 series system. For more information about configuring the Polycom HDX system to use a Polycom Vortex mixer, refer to Polycom HDX System Settings for a Polycom Vortex Mixer on page 4-21.
Page 128: Connecting Speakers To Polycom Hdx 9000 Series Systems
Microphones and Speakers Connecting Speakers to Polycom HDX 9000 Series Systems The following table describes the audio outputs of the Polycom HDX 9000 series system. Audio Output Number Connector Output Type Audio Mix Routed to the Output 1 (Main Audio)
Page 129: Connecting Speakers To Polycom Hdx 6000 Series Systems
When the video output format is set to HDMI, you can get audio output from the HDMI or RCA connectors, but Polycom recommends that you connect only one source at a time. When the video output format is set to DVI, you can get audio output from the RCA connectors only.
Page 130: Setting The Speaker Volume
(red) (white) 60° If you use the subwoofer in the Polycom StereoSurround kit, place it beside a wall or in a corner near the speakers. Setting the Speaker Volume To set the volume of an external speaker system: Go to System >...
Page 131: Configuring Audio Settings
Some audio settings are unavailable when a SoundStructure digital mixer is connected to the Polycom HDX system. For more information, refer to Connecting Non-Polycom Microphones or a Mixer to a Polycom HDX System on page 4-9. To configure general audio settings: Do one of the following —...
Page 132 Note: MusicMode is disabled when this setting is enabled. Keyboard Noise Reduction is not available if an audio mixer is used. Enable Polycom Specifies whether the Polycom EagleEye View built-in EagleEye View microphones are enabled. Microphones...
Page 133 Specifies the volume level for audio input 3 of a Polycom HDX 9004 Polycom HDX 7000 series system. Specifies the volume Polycom HDX 8000 HD level for the PC audio input of a Polycom HDX 6000 Polycom HDX 7000 HD series or Polycom HDX 4000 series. Polycom HDX 7000...
Page 134 Polycom HDX 9006 Polycom HDX 9004 Polycom HDX 9002 Polycom HDX 9001 Polycom HDX 8000 HD Polycom HDX 7000 HD w/ Hardware Versions A,B,C Polycom HDX 7000 Polycom, Inc. 4–17 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 135: Stereosurround Settings
Sets the volume level for the high frequencies without changing the master audio volume. StereoSurround Settings To send or receive stereo audio, make sure your Polycom HDX system equipment is set up as described in Connecting Devices to the Polycom HDX...
Page 136: Audio Meters
Some audio settings are unavailable when a SoundStructure digital mixer is connected to the Polycom HDX system. For more information, refer to Connecting Non-Polycom Microphones or a Mixer to a Polycom HDX System on page 4-9. To configure stereo settings: Do one of the following: —...
Page 137: Testing Stereosurround
— In the web interface, go to Admin Settings >Audio Settings. Gently blow on the left leg and right leg of each Polycom microphone while watching the Left and Right meters to identify the left and right inputs.
Page 138: Polycom Hdx System Settings For A Polycom Vortex Mixer
Polycom HDX System Settings for a Polycom Vortex Mixer To configure a Polycom HDX 9000 series, Polycom HDX 8000 series, or Polycom HDX 7000 series system to use a Polycom Vortex mixer: (Polycom HDX 9000 series only) Do one of the following: —...
Page 139 Administrator’s Guide for Polycom HDX Systems (Polycom HDX 9000 series only) Enable Phantom Power if the microphone is not amplified. Adjust the audio Input Type Level if necessary. Speak into the microphones that are connected to the audio line inputs. The audio meter should peak at about 5 dB for normal speech.
Page 140: Content And Closed Captions
You can present content during calls when you use sources such as the following: • A VCR or DVD player connected directly to a Polycom HDX 9000 series, Polycom HDX 8000 series, or Polycom HDX 7000 series system • People+Content IP installed on a computer, with any Polycom HDX system •...
Page 141: Connecting Vcr/Dvds
If you have a Polycom HDX 9000 series or Polycom HDX 8000 series system, or a Polycom HDX 7000 series systems with Hardware Versions A, B, or C, you can use a VCR or DVD any of the following ways: •...
Page 142: Recording A Call To Videotape Or Dvd
Set the aspect ratio and video format for recording. Select one or more sources for the VCR/DVD Record Source. If you select both near and far, the Polycom HDX system automatically switches recording to the site that is talking. If you select content as a record source, it is recorded (when available) regardless of who is talking.
Page 143: Connecting Computers To Polycom Hdx Systems
Administrator’s Guide for Polycom HDX Systems Connecting Computers to Polycom HDX Systems You can connect a computer directly to a Polycom HDX system. When you do this, other call participants can see everything that you see on your computer. Points to note about sending content from Polycom HDX systems: •...
Page 144: Sending Analog And Digital Content
Inputs/Outputs (select if necessary). — In the web interface, go to Admin Settings > Network > Audio. Set the Content Input Level (not available on the Polycom HDX 9002 or Polycom HDX 9001 systems). Sending Analog and Digital Content If you have one content input on an HDX system connected to both an analog source (VGA) and digital source (DVI) using a break-out cable, the HDX system gives the digital source precedence when sending content.
Page 145: Configuring People On Content
People+Content IP launches automatically. Configuring People on Content™ Polycom People on Content allows you to show yourself on top of content that you are sharing. The effect is similar to a weather report on television. This feature is available for Polycom HDX 9000 series, Polycom HDX 8000 series, and Polycom HDX 4000 series systems.
Page 146: Setting Up The Room For People On Content
Polycom recommends using the Polycom EagleEye III camera when setting up Polycom HDX 9000 series and Polycom HDX 8000 series systems to use People on Content, although you can also use the Polycom EagleEye HD and Polycom EagleEye 1080 cameras. Activating People on Content automatically reduces a Polycom HDX system’s resolution to...
Page 147: Manually Setting White Balance
HDX system is located. Configuring UC Board™ With the Polycom UC Board, you can show and annotate content in real-time from Polycom HDX systems by using the stylus and receiver included with the UC Board hardware.
Page 148: Using The Polycom Visualboard™ Application
Mode, if that setting is available. For more information on setting up and getting started with the UC Board, refer to the Quick Start Guide for the Polycom UC Board, available with the UC Board hardware and at support.polycom.com. For information about using the UC Board, refer to the User’s Guide for Polycom HDX Room Systems, which...
Page 149: Supported Polycom Hdx Systems
• Polycom HDX 9000 system. • Polycom HDX 4500 system: You need a mouse with an HDX 4500 system because the VisualBoard application appears on Monitor 1. The UC Board stylus and sensor and the touch screens are not supported.
Page 150: Configuring Closed Captioning
• In the room using equipment connected directly to the serial port • In the room or remotely, using the Polycom HDX web interface Polycom, Inc. 5–11 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 151: Via A Dial-Up Connection To The System's Rs-232 Serial Port
Closed captioners can provide captions from inside the conference room, or from a remote location, via a dial-up connection to the serial port of the Polycom HDX 9000 series, Polycom HDX 8000 series, or Polycom HDX 7000 series system, as shown in the following diagram.
Page 152: Via The System's Serial Rs-232 Port
Closed captioners can provide captions from inside the conference room, using equipment connected directly to the serial port of the Polycom HDX 9000 series, Polycom HDX 8000 series, or Polycom HDX 7000 series system, as shown in the following diagram.
Page 153: Via The Polycom Hdx Web Interface
Polycom HDX System Port To supply closed captions for a conference using the Polycom HDX web interface: In your web browser address line, enter the HDX system’s IP address. Go to Utilities > Closed Caption. Log in using this information if prompted: User Name: Your name.
Page 154: Calling And Answering
Specifies whether to display the elapsed time or the local Call time during a call. You can also choose not to display the time. Polycom, Inc. 6–1 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 155: Setting The Call Answering Mode
Specifies whether to collect call data for the Call Detail Report and Recent Calls list. When selected, information about calls can be viewed through the Polycom HDX web interface and downloaded as a .csv file. Note: If this setting is disabled, applications such as the Polycom Global Management System will no longer retrieve new Call Detail Report (CDR) records.
Page 156: Configuring Multipoint Calling
(MCU) or a hosting system. Depending on the system’s configuration, Polycom HDX systems can host multipoint calls. Polycom HDX systems may also be able to use the Conference on Demand feature for multipoint calling. You must enter a multipoint option key to enable your HDX system to host multipoint calls, but the option key does not have to be enabled to participate in multipoint calls.
Page 157: Configuring The Conference On Demand Feature
Conference on Demand. • The Polycom MGC or RMX system must have enough ports available to complete the call. The system displays a message if the bridge does not have enough ports (resources) available to connect all the sites.
Page 158 Chair control, People+Content, and H.239 are not supported in cascaded calls. • Cascaded multipoint is not supported in SIP calls. • HD and SD multipoint is not supported when the Polycom HDX system hosts a cascaded call. • Only Full Screen multipoint mode is available in cascaded calls.
Page 159: Configuring Directory Settings
Specifies whether to display a preview of each entry on the Entry Information Directory screen. This setting is not supported if the Polycom HDX system is paired with the Polycom Touch Control. Allow Directory Specifies whether users can save changes to the directory Changes or Favorites list.
Page 160: Creating A Localized System Name With The Polycom Hdx Web Interface
Directory. Creating a Localized System Name with the Polycom HDX Web Interface Polycom HDX systems send the localized system name to the far site as the caller ID. The localized system name is displayed if the user interface of the far-site system is set to that same language.
Page 161: Managing Directories With The Polycom Hdx Web Interface
In your web browser address line, enter the HDX system’s IP address. Go to Utilities > Import/Export Directory. Click HDX —> PC to download the .xml file from the Polycom HDX system. Save the file to a location on your computer.
Page 162: Using Multitiered Directory Navigation
Use RealPresence Resource Manager 7.1 and higher only. • You can search and navigate up to three directory levels. • You cannot use Polycom Touch Control to navigate the HDX system LDAP directories. • You can enable MTD on provisioned and non-provisioned HDX systems.
Page 163: Enabling Mtd On A Non-Provisioned Hdx System
Administrator’s Guide for Polycom HDX Systems In the Select Group window, specify the top tier directory name you want to use for MTD in the Universal Security Groups Filter and click Search. As a result of the search, the DN string is displayed. Click Select and then OK.
Page 164: Configuring The Global Directory
You can configure the system to use one of the following directory servers in standard operating mode. Polycom, Inc. 6–11 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 165 +Country Code.Area Code.Number • +Country Code.(National Direct Dial Prefix).Area Code.Number You can configure the system to use one of the following directory servers when the system is automatically provisioned by a Polycom CMA or RealPresence Resource Manager system. Directory Servers Authentication...
Page 166 — In the local interface, go to System > Admin Settings > Global Services > Directory Servers (select if necessary) and select the Edit button to the right of Polycom GDS. — In the web interface, go to Admin Settings > Global Services > Directory Servers and select Polycom GDS.
Page 167 Polycom GDS Directory. Group Name Specifies the group name used for Polycom GDS directory entries in your directory. The default name for the Polycom GDS group is Global Directory. To configure the LDAP settings: Do one of the following: —...
Page 168 Note: This setting is read only. User Name Indicates the User Name entered on the SIP Settings screen. Note: This setting is read only. Polycom, Inc. 6–15 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 169: Directory Groups
Up to 4,000 contacts from up to 5 servers, which appear in the Global Directory group, when registered with a Polycom GDS system. • Up to 20,000 contacts when the HDX system is paired with a Polycom Touch Control and registered with Microsoft Office Communications Server 2007 R2 or Microsoft Lync Server 2010.
Page 170: Global Directory Groups
Calling and Answering Polycom HDX systems support up to 200 Favorites groups that users create within Favorites. If the system is connected to a global directory server, it can also support one of the following: • Up to 64 additional groups from the Microsoft Office Communications Server or Microsoft Lync Server, which appear in the Favorites group.
Page 171: Polycom Conferencing For Microsoft Outlook
Users can create, edit, and delete Favorites entries and Favorites groups. Polycom Conferencing for Microsoft Outlook Polycom HDX systems can connect to Microsoft Exchange Server 2007 or 2010 and retrieve calendar information. Connecting to a calendaring service allows the Polycom HDX system to: •...
Page 172 • Display a meeting reminder before each scheduled meeting, along with a reminder tone. In addition, if the meeting was created using the Polycom Conferencing Add-in for Microsoft Outlook, the Polycom HDX system can: • Identify video-enabled meetings with an icon displayed on the system calendar.
Page 173 Customizing the Home Screen on page 7-3. For more information about using Polycom Conferencing for Microsoft Outlook, refer to the User’s Guide for Polycom HDX Systems. For more information about setting up Microsoft Exchange Server 2007 or 2010 accounts to use the calendaring service, refer to the Polycom Unified Communications Deployment Guide for Microsoft Environments available on the Polycom website.
Page 174: System Location, Appearance, And Tones
System Location, Appearance, and Tones Configuring Regional Settings You can configure regional settings for the Polycom HDX Systems and for Polycom Touch Control Devices. Refer to the following sections, Configuring Polycom HDX Regional Settings, and Configuring Polycom Touch Control Regional Settings on page 7-2.
Page 175: Configuring Polycom Touch Control Regional Settings
Specifies the country where the system is located. Changing the country automatically adjusts the country code associated with your system. Note: Changing this setting on a Polycom HDX 4000 series system causes the HDX system to restart. Language Sets the language for the user interface.
Page 176: Customizing The Home Screen
With the exception of the Availability Control, Home screen customizations have no effect when the Polycom HDX system is paired with a Polycom Touch Control. The home screen configuration lets you set up the system functionality according to your users’ needs, skill levels, and environments.
Page 177 Use the system’s web interface to configure the buttons in the middle of the new Home screen. To configure the Home screen buttons using the Polycom HDX web interface: In your web browser address line, enter the HDX system’s IP address.
Page 178 System button, and Availability Control. Availability Control must be enabled in the Home Screen settings in order for the Polycom Touch Control to display an Availability Control under User Settings. To design the home screen: Do one of the following: —...
Page 179: Displaying Speed Dial Entries
• Speed dial entries do not appear when the Polycom HDX system is paired with a Polycom Touch Control. To configure speed dial entries using the Polycom HDX web interface: To configure speed dial entries, use the web interface.
Page 180: Customizing Camera Names And Icons
System Location, Appearance, and Tones Marquee text does not appear when the Polycom HDX system is paired with a Polycom Touch Control. To enter marquee text using the Polycom HDX web interface: In your web browser address line, enter the HDX system’s IP address.
Page 181: Screen Savers
You can customize the Polycom HDX system to briefly display your own logo instead of the Polycom logo. When the Polycom HDX system is paired with a Polycom Touch Control, the screen saver logo displays on the Polycom HDX system’s monitor but not the Polycom Touch Control screen.
Page 182 System Location, Appearance, and Tones To upload a screen saver logo using the Polycom HDX web interface: In your web browser address line, enter the HDX system’s IP address. Enter the Admin ID and remote access password, if a password has been established.
Page 183 Administrator’s Guide for Polycom HDX Systems 7–10 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 184: Security
Using HTTPS severely limits the ability of anyone on the network to discover these credentials. For this reason, Polycom strongly recommends that all access to the web interface be done using HTTPS. You can force the use of HTTPS by enabling the Security Mode setting (Admin Settings >...
Page 185: Screens That Require A Password For Access
Polycom recommends that you select the profile that is closest to the level of security you want in your environment and then customize the settings from there as needed.
Page 186: Configuring Security Mode
This is the default profile. After the Polycom HDX system is up and running, you can change the Security Profile setting only by returning to the setup wizard. The setup wizard is available during initial setup, after a software update or system reset with system settings deleted, or after using the restore button.
Page 187 Polycom HDX system is powered on or restarts in Security Mode, it verifies that the system software is authentic Polycom software. To access a Polycom HDX system in Security Mode using the Polycom HDX web interface: Enter the IP address of the system using secure HTTPS access, for example, https://10.11.12.13.
Page 188: Managing System Access
Users can perform only user-type activities. When the Polycom HDX system is paired with a Polycom Touch Control, only the local Polycom HDX system admin account credentials can be used to pair with the HDX system.
Page 189 Administrator’s Guide for Polycom HDX Systems Users can enter their network account credentials to access the system on the following interfaces: • Web interface (admin access only) • Local interface (user and admin role accounts when Require Login for System Access is enabled; admin accounts when admin-only areas of the...
Page 190: Login And Credentials
Active Directory domain. Login and Credentials Login credentials are user IDs and passwords that identify the user and define the user’s ability to access the Polycom HDX system. Polycom, Inc. 8–7 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 191: Local Access
Administrator’s Guide for Polycom HDX Systems Local Access To configure local access to the system: Do one of the following: — In the local interface, go to Admin Settings > General Settings > Security > Security Settings (select if necessary).
Page 192: Remote Access
Admin ID and User ID from their default values. Remote Access Remote access means using a Polycom HDX system in some way other than through the local interface, such as by using the web, a serial port, or telnet. A session is an instance of a user connected to the system through one of these interfaces.
Page 193 Specifies whether the system is part of the LAN. Changing this setting causes the system to restart. (local interface If Connect to my LAN is disabled, a Polycom HDX system only) cannot pair with a Polycom Touch Control. NTLM Version...
Page 194: Configuring Admin Id And Password For The Polycom Touch Control
Port Lockout on page 8-17. Configuring Admin ID and Password for the Polycom Touch Control You can set an Admin ID and password, which allows you to limit access to the Polycom Touch Control Administration settings. To set a Polycom Touch Control admin ID and password: From the Home screen touch Administration.
Page 195: Managing User Access To Settings And Features
Select the Allow Access to User Settings option to make the User Settings button available to users on the System screen. If the Polycom HDX system is paired with a Polycom Touch Control, selecting Allow Access to User Settings makes the HDX System tab available on the Touch Control User Settings screen.
Page 196: Detecting Intrusions
Profile is set to Maximum) Detecting Intrusions The Polycom HDX system logs an entry to the security log when it detects a possible network intrusion. This logging is controlled in the web interface by the Admin Settings > General Settings > Security > Security Settings >...
Page 197: Local Accounts
Password Policies You can configure password policies for Admin, User, Meeting, and Remote Access passwords. These password settings can ensure that strong passwords are used. Polycom strongly recommends that you create an Admin password for your system. To configure password policies: In the web interface, go to Admin Settings >...
Page 198: Setting Account And Port Lockouts
HDX system’s Admin and User local accounts. The Active Directory Server protects Active Directory accounts. Polycom, Inc. 8–15 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 199 Administrator’s Guide for Polycom HDX Systems HDX systems provide separate account lockout controls for each of their local accounts, which are named Admin and User. The account lock can be invoked due to failed logins on any of the following login ports: •...
Page 200: Port Lockout
Polycom Touch Control pairing HDX systems provide one set of port lock configuration settings for the local interface and Polycom Touch Control, and another set for port lockout on the other ports. To configure the port lockout feature for the local interface and Polycom Touch...
Page 201 Administrator’s Guide for Polycom HDX Systems To configure the port lockout feature for the web interface and any serial ports configured with the Control setting: Do one of the following: — In the local interface, go to System > Admin Settings > General Settings >...
Page 202: Enabling A Whitelist
Security Enabling a Whitelist When a whitelist is enabled, the Polycom HDX system allows access to its web interface only by those systems with an IP address that matches a pattern using regular expression notation that is specified by this setting. You can use this feature only through the web interface.
Page 203: Enabling Aes Encryption
Administrator’s Guide for Polycom HDX Systems Enabling AES Encryption AES encryption is a standard feature on all Polycom HDX systems. When it is enabled, the system automatically encrypts calls to other systems that have AES encryption enabled. If encryption is enabled on the system, a locked padlock icon appears on the monitor when a call is encrypted.
Page 204: Configuring Encryption Settings For Integration With
2010/2013. The encryption settings for each component also affect the ability to place encrypted calls. Both the Microsoft Lync Server pool and the Polycom HDX system need to be configured to support encryption in order for calls to connect with encryption.
Page 205: Managing Certificates And Revocation
Polycom recommends that you have a strong understanding of certificate management and how it applies to Polycom HDX systems before you integrate these products with the PKI. Polycom HDX systems can use certificates to authenticate network connections to and from the HDX system.
Page 206: Generating Certificate Signing Requests (Csrs)
PKI and so signed certificates must be used. The following sections describe how to generate and use certificates by using the Polycom HDX web interface. Generating Certificate Signing Requests (CSRs) The HDX system allows you to install one client and one server certificate for identification of the HDX system to network peers.
Page 207 Displays the country selected in Admin Settings > General Settings. The Polycom HDX system supports only one OU field. If you want the signed certificate to include more than one OU field, you must download and edit the CSR manually.
Page 208: Installing Certificates
If you do not add a signed server certificate for the HDX system, you might receive error messages from your browser stating that the security certificate for the web site “Polycom” cannot be verified. Most browsers allow the user to proceed after this warning is displayed. See the Help section of your browser for instructions about how to do this.
Page 209: Configuring Certificate Validation Settings
A certificate exchange is between a server and a client, both of which are peers. When a user is accessing the Polycom HDX web interface , the HDX system is the server and the web browser is the client application. In other situations, such as when the HDX system connects to LDAP directory services, the HDX system is the client and the LDAP directory server is the server.
Page 210 The HDX system administrator is responsible for manually installing and updating CRLs ahead of their expiration. It is extremely important that CRLs be kept up to date prior to their expiration. Polycom, Inc. 8–27 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 211 Administrator’s Guide for Polycom HDX Systems If the Always Validate Peer Certificates from Browsers setting is enabled and the expired CRL is for a CA that is part of the trust chain for the client certificate sent by your browser, you will no longer be able to connect to the HDX web interface because the revocation check will always fail.
Page 212: Certificates And Security Profiles Within A Provisioned System
(when present) instead of the Global Responder Address specified in the previous field. Note: The Polycom HDX system supports only the use of HTTP URLs in the AIA field of a certificate when Use Responder Specified in Certificate is enabled.
Page 213 Administrator’s Guide for Polycom HDX Systems Decide whether to automatically validate web interface clients, which is controlled by the Always Validate Peer Certificates from Browsers setting. If you enable the setting, you’ll need to install a signed server certificate and all of the CA certificates needed to validate browser certificates for all web clients.
Page 214: Deleting Certificates And Crls
The following is an example of banner text: This machine is the property of Polycom, Inc., and its use is governed by company guidelines. You have NO right of privacy when using this machine.
Page 215 Profile, serial API sessions. It is configurable only when you use the web interface. You can type or paste a maximum of 1,300 characters. The security banner is not displayed on the Polycom Touch Control. 8–32 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 216: Setting Up Log Management
Security Setting up Log Management You can manage Polycom HDX system log files from the system’s web or local interface. Refer to Setting up Polycom HDX Log Management below for more information. You can also manage Polycom Touch Control log files from the Touch Control interface.
Page 217 Auto at Threshold — The transfer starts automatically when the Percent Filled Threshold is reached. To transfer the Polycom HDX log manually: In the local interface, go to System > Admin Settings > General Settings > Security > Log Management.
Page 218: Managing Polycom Touch Control Logs
456. Under Security, select Transfer Touch Control Logs to USB Device. A popup message displays when the log transfer completes successfully. You can also download Polycom Touch Control logs remotely. For more information, refer to Download Logs on page 10-10.
Page 219 Administrator’s Guide for Polycom HDX Systems To configure a meeting password: Do one of the following: — In the local interface, go to System > Admin Settings > General Settings > Security > Security Settings (select if necessary). — If Allow Access to User Settings has already been configured on your HDX system, you can also use the local interface to go to System >...
Page 220: Managing The System Remotely
Reference Manual for Polycom HDX Systems. Using the Polycom HDX Web Interface You can use the Polycom HDX web interface to perform most of the calling and configuration tasks you can perform on the local system. Accessing the Polycom HDX Web Interface To configure your browser to use the Polycom HDX web interface: Be sure that you use Microsoft Internet Explorer 6.x, 7.x, or 8.0 as your...
Page 221: Monitoring A Room Or Call With The Polycom Hdx Web Interface
Monitoring a Room or Call with the Polycom HDX Web Interface The monitoring feature within the Polycom HDX web interface allows administrators of Polycom HDX systems to view a call or the room where the system is installed. To enable room and call monitoring: In the local interface, go to System >...
Page 222: Managing System Profiles With The Polycom Hdx Web Interface
Administrators managing systems that support multiple applications can change system settings using profiles. You can store a Polycom HDX system profile on a computer as a .profile file using the Polycom HDX web interface. The number of profiles you can save is unlimited.
Page 223: Sending A Message
The message is displayed for 15 seconds on the screen of the system that you are managing. Configuring Global Services If your organization uses the Polycom Global Management System, you can configure, manage, and monitor the Polycom HDX system using the Global Management System server. Global Management System is a web-based client/server software tool that allows administrators to manage a network of video conferencing systems.
Page 224: Requiring An Account Number For Calls
Account numbers are set up in Global Management System by the Global Management System administrator Requiring an account number for calls is not supported when the Polycom HDX system is paired with the Polycom Touch Control.
Page 225: Requesting Technical Support From The Global Management
Administrator’s Guide for Polycom HDX Systems Configuring contact information for the Global Management System administrator is not supported when the Polycom HDX system is paired with the Polycom Touch Control. To configure Global Management contact information: Do one of the following: —...
Page 226: Downloading Mibs
A user requests help • A telephone or video call connects or disconnects Polycom HDX systems are compatible with SNMP versions 1 and 2c. Downloading MIBs In order to allow your SNMP management console application to resolve SNMP traps and display human readable text descriptions for those traps, you need to install Polycom MIBs (Management Information Base) on the computer you intend to use as your network management station.
Page 227: Using A Provisioning Service
Using a Provisioning Service If your organization uses the Polycom CMA or RealPresence Resource Manager system, you can manage Polycom HDX systems in VC2 mode. In VC2 mode, which is also known as dynamic management mode, the following may be true: •...
Page 228: Enabling Or Disabling The Provisioning Service
• If a Polycom Touch Control is connected to a provisioned HDX system and the CMA or RealPresence Resource Manager system is running version 5.5 or later, the CMA or RealPresence Resource Manager system can receive status updates from and provide software updates to the Polycom Touch Control.
Page 229: Provisioning Service Settings
HDX system you enable for provisioning. Select Register or Update. The system tries to register with the Polycom CMA or RealPresence Resource Manager system using NTLM authentication.
Page 230: Keeping Your Software Current
Software Updates on page 10-11. Refer to the Release Notes for Polycom HDX Systems for information about the latest software version, including version dependencies. Refer to Installing Software and Options for Polycom HDX Systems and Accessories for detailed information about obtaining software key codes and updating your software.
Page 231 Administrator’s Guide for Polycom HDX Systems 9–12 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 232: Control Devices
Points to Note about remote control behavior: • If the Polycom HDX system is paired and connected with a Polycom Touch Control, the remote control is disabled. • Polycom HDX 8000 series, Polycom HDX 7000 series, and Polycom HDX 6000 series systems must be connected to a camera with an IR receiver to receive signals from the remote control.
Page 233 HDX system responds. Set the Channel ID to the same channel as the remote control. The default setting is 3. If the remote control is set to channel 3, it can control a Polycom HDX system set to any Channel ID. For more information...
Page 234: Configuring The Remote Control Channel Id
The Polycom Touch Control virtual remote control is always set to channel 3. If the remote control is set to channel 3, it can control a Polycom HDX system set to any Channel ID. If the system does not respond to the remote control, set the remote control channel ID to 3 starting with step 3 in the following procedure.
Page 235: Connecting Control And Accessibility Equipment
Press to select the new setting. The remote control can also be used to control a Polycom RSS™ 4000 system by sending audible DTMF tones across the call. For more information, refer to the Polycom RSS 4000 User Guide available on the Polycom web site.
Page 236: Configuring Rs-232 Serial Port Settings
Control Devices The Polycom HDX 9000 series is compatible with the following IR sensors: ® • Xantech 480-00 • Xantech 490-90 • Xantech 780-80 • Xantech 780-90 Configuring RS-232 Serial Port Settings Do one of the following: — In the local interface, go to System > Admin Settings > General Settings >...
Page 237: Setting Up The Polycom Touch Control Device
Setting Up the Polycom Touch Control Device The Polycom Touch Control allows you to control a Polycom HDX system. Follow these steps to get started with the Polycom Touch Control. For more information, refer to the Setting Up the Polycom Touch Control and Installing Software and Options for Polycom HDX Systems and Accessories documents.
Page 238 Connect the Ethernet cable to the underside of the Polycom Touch Control. If you intend to use the Polycom Touch Control to show content from a computer, connect the USB cable to the underside of the Polycom Touch Control.
Page 239: Pairing And Unpairing A Polycom Touch Control Device
When you configure the Polycom Touch Control to pair with a particular Polycom HDX system, the Polycom Touch Control makes an IP connection to the HDX system. If the connection is lost for any reason, the Polycom Touch Control automatically attempts to restore the connection.
Page 240: Pairing
Polycom Touch Control interface display information about each other and about their connection status. Do not pair the Polycom HDX system with a Polycom Touch Control if the HDX system’s security profile requires users to enter a user name and password or if the Polycom HDX system is configured to display a security banner.
Page 241: Unpairing
Administrator’s Guide for Polycom HDX Systems Unpairing You can unpair the Polycom Touch Control and HDX system using the web interface. To unpair the Polycom Touch Control and Polycom HDX using the web interface: In the web interface, select Admin Settings > Polycom Touch Control.
Page 242: Security
Software Updates Updates the Polycom Touch Control software. You can update from the default Polycom server or a USB device. If a USB device is connected to the Touch Control when you start the update, the Touch Control looks for the update on the USB device first.
Page 243: Using Telnet To Enable Smartpairing
To enable SmartPairing, follow these steps: On the computer, open a command line interface. Start a Telnet session using the Polycom HDX system’s IP address and port number — for example, telnet 10.11.12.13 24. Log in and enter your user name or password, if required.
Page 244: Additional Notes On Smartpairing
HDX system. Returns the current SmartPairing setting. For more information about using API commands, refer to the Integrator’s Reference Manual for Polycom HDX Systems. Additional Notes on SmartPairing Screen Savers and Sleep Mode When the HDX system’s screen saver is activated, signaling that the system is...
Page 245: More Than One Smartpairing Signal
RealPresence Mobile application users have the logon credentials for an HDX administrator account. For this reason, automatic pairing is recommended whenever possible. For more information on SmartPairing, refer to the Polycom RealPresence Mobile documentation at support.polycom.com. 10–14 Polycom, Inc.
Page 246: Statistics And Diagnostics
Statistics and Diagnostics The Polycom HDX system provides various screens that allow you to review information about calls made by the system and to review network usage and performance. Diagnostics Screens The following Diagnostics screens are available on the system and in the Polycom HDX web interface.
Page 247: System Status
>> Go to System > Diagnostics. >> To access the Polycom EagleEye Director Video Diagnostics screen, go to System > Diagnostics > Video > Cameras > Polycom EagleEye Director. To access the Diagnostics screens using the Polycom HDX web interface: In your web browser address line, enter the HDX system’s IP address.
Page 248: Server Status
Diagnostics > System Status in the web interface for an explanation of any of the status items. When a change occurs in the server status or a potential problem, you see an alert at the bottom of the Polycom HDX Home screen. Call Summary...
Page 249 Administrator’s Guide for Polycom HDX Systems Diagnostic Screen Description Call Statistics Call Statistics: (continued) • Call speed (transmit and receive) • Video protocol, annexes, and format in use (transmit and receive). The video protocol is shown in green if the system is currently using error concealment.
Page 250: Network
Trace Route Tests the routing path between the local system and the IP address entered. If the test is successful, the Polycom HDX system lists the hops between the system and the IP address you entered. V.35/RS-449/RS-530 Displays the states of these signals: Serial Status screen •...
Page 251: Video (Monitors)
If the color bars generated during the test are not clear, or the colors do not look correct, the monitor needs to be adjusted. Note: For HDX systems using a Polycom EagleEye Director, this test is under Diagnostics > Video > Monitor.
Page 252: Audio
If you run the test from the system during a call, the far site will also hear the tone. If you run the test from the Polycom HDX web interface during a call, the people at the site you are testing will hear the tone, but you will not.
Page 253: Reset Or Restart System
11-9. Send a Message This setting appears in the web interface only. Use this setting to send a message to the embedded interface of a Polycom HDX system you are managing. System Log This setting appears in the web interface only. For information about using...
Page 254: Recent Calls
When enabled, the Call Detail Report (CDR) provides the system’s call history. You can view the CDR from the Polycom HDX web interface. Within 5 minutes of the end of the call, the CDR is written to memory and then you can download the data in CSV format for sorting and formatting.
Page 255: Information In The Cdr
The CDR does not include incoming calls that the Polycom HDX system does not answer, so if calls were missed while Do Not Disturb was enabled, details will not be included in the CDR.
Page 256 The video format received from the far site, such as CIF or SIF. Disconnect Local ID The description of the Q.850 (ISDN) cause code showing and Disconnect how the call ended. Reason Polycom, Inc. 11–11 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 257 Administrator’s Guide for Polycom HDX Systems Data Description Q.850 Cause Code The Q.850 cause code showing how the call ended. Total H.320 Errors The number of errors during an H.320 call. Average Percent of The combined average of the percentage of both audio and...
Page 258: Call Detail Report Archives
Conference numbering restarts at 1 after the system assigns conference number 100,000. To view and download a CDR archive using the Polycom HDX web interface: In your web browser address line, enter the HDX system’s IP address.
Page 259: System Log Settings In The Polycom Hdx Web Interface
XML editor. System Log Settings in the Polycom HDX Web Interface To configure system log settings using the Polycom HDX web interface: In your web browser address line, enter the HDX system’s IP address.
Page 260: Downloading Eagleeye Director Logs
Logs additional SIP connectivity information. Downloading EagleEye Director Logs The Polycom EagleEye Director logs contain important status and debug information that is not included in the logs available for the HDX system. Follow these steps to download the log information to a USB device: Attach a USB storage device formatted in FAT32 to the back panel of the EagleEye Director.
Page 261 Administrator’s Guide for Polycom HDX Systems 11–16 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 262: Troubleshooting
Delete on the remote control or keypad. You can also choose not to include Sample Sites when you run Software Update. To place a test call using the Polycom Touch Control: From the Home screen, touch Search the Directory and then touch Favorites.
Page 263: Enabling Diagnostic Mode
Preference. Select Diagnostic Mode. Using the Restore Button on the Polycom HDX System You can use the hardware restore button on the Polycom HDX system to reset the system in one of these ways: • Restoring configuration—Restores the configuration, which resets most system settings to default values.
Page 264 USB device instead of the system’s factory partition. The restore button is on the front of the Polycom HDX 9000 series system, as shown in the following figure. The restore button is on the front of the Polycom HDX 8000 series, Polycom HDX 7000 series, and Polycom HDX 4000 systems, as shown in the following figure.
Page 265: Restoring Configuration
After 15 seconds, the system restarts and displays the setup wizard. Performing a Factory Restore If the Polycom HDX system will not start up or develops serious problems after a software update, you can use the restore button to restart the system with its factory partition software.
Page 266: Deleting Files
While holding the restore button, press the power button once. Keep holding the restore button for 5 more seconds, then release it. During the factory restore process, the system displays the Polycom startup screen on component monitors. Other types of monitors will be blank. Do not power off the system during the factory restore process.
Page 267: Performing A Factory Restore On The Polycom Touch Control
This operation completely erases the device’s settings and reinstalls the software. The restore button is on the underside of the Polycom Touch Control, as shown in the following figure. To reset the Polycom Touch Control using the restore button: Power off the Polycom Touch Control.
Page 268: Changing The Video Format
Restore Button To reset the Polycom EagleEye Director using the restore button: Be sure to keep the Polycom EagleEye Director powered on during the factory restore. Press and hold the restore button on the back of the EagleEye Director for 2-3 seconds while the power light cycles.
Page 269: How To Contact Technical Support
• From the Polycom Touch Control, touch and hold Display on the virtual remote for five seconds. Then touch the desired video format. If you select a format that is not supported by the system, the default output format is applied.
Page 270: System Back Panel Views
System Back Panel Views Video Inputs and Outputs Polycom HDX 9006 Optional video Input: Video Output 3: BNC for Video Input 4: DVI for BNC for camera 1 content display recording calls to VCR/DVD Video Inputs 1 and 2: Video Input 3: BNC for...
Page 271: Polycom Hdx 9004
2 content into calls computer into calls Polycom HDX 9001 and Polycom HDX 9002 Video Output 1: BNC and Video Output 2: BNC and Video Output 3: BNC for DVI for the main monitor...
Page 272: Polycom Hdx 8000 Series System
Video Output 1: DVI for the main monitor Video Output 2: DVI for the second monitor Polycom HDX 7000 Series System (Hardware Versions A, B, C) Video Input 1: HDCI for camera 1 Video Input 3: DVI for playing content...
Page 273: Polycom Hdx 7000 System With Hardware Version D
Administrator’s Guide for Polycom HDX Systems Polycom HDX 7000 System with Hardware Version D Video Input 1: HDCI for camera 1 Video Input 3: DVI for playing content from a computer into calls Video Input 2: S-Video for VCR/DVD to play content into calls...
Page 274: Polycom Hdx 4000 And Polycom Hdx 4000 Hd Systems
System Back Panel Views Polycom HDX 4000 and Polycom HDX 4000 HD Systems Video Input: HDCI for monitor’s built-in camera Video Input: DVI for playing content from a computer into calls Video Output: DVI for Polycom HDX 4000 monitor Polycom HDX 4500 System...
Page 275: Audio Inputs And Outputs
Administrator’s Guide for Polycom HDX Systems Audio Inputs and Outputs Polycom HDX 9006 Audio Input 3: Audio Input 4: Phoenix Audio Input 1: Phoenix for VCR/DVD for content audio Phoenix for line input player audio Polycom Microphone Audio Output 1: Phoenix...
Page 276: Polycom Hdx 8000 Series System
System Back Panel Views Polycom HDX 9001 and Polycom HDX 9002 Audio Input 1: Phoenix for Audio Output 3: Phoenix for microphone or line input VCR/DVD player audio Polycom Microphone Audio Input 3: Phoenix for Audio Output 1: Phoenix for main...
Page 277: Polycom Hdx 7000 Series System (Hardware Versions A, B, C
Administrator’s Guide for Polycom HDX Systems Polycom HDX 7000 Series System (Hardware Versions A, B, C) Polycom Microphone Input Audio Input 3: 3.5 mm for content audio Audio Input AUX: RCA for line input Audio Input 2: RCA for VCR/DVD player audio...
Page 278: Polycom Hdx 6000 Series System
HDMI Connector: When video output is set to HDMI, audio output can also come from this connector Polycom HDX 4000 and Polycom HDX 4000 HD Systems Polycom Microphone Input Audio Input: 3.5 mm for content audio Polycom, Inc.
Page 279: Polycom Hdx 4500 System
Administrator’s Guide for Polycom HDX Systems Polycom HDX 4500 System Audio Input: 3.5 mm for content audio Audio Output: RCA for external speaker system Network/Power/Control Inputs and Outputs Polycom HDX 9006 Analog phone port: For IR: Phoenix for IR RS-232 serial port for...
Page 280: Polycom Hdx 9004
Polycom HDX Web Interface IR: Phoenix for IR receiver Power connector: For power supply Polycom HDX 9001 and Polycom HDX 9002 LAN port: For IP or SIP calls, RS-232 serial port: Analog phone port: People+Content IP, and Polycom HDX...
Page 281: Polycom Hdx 8000 Series System
LAN ports: For IP or SIP calls, module People+Content IP, and Polycom HDX Web Interface Power connector: For power supply Polycom HDX 7000 Series System (Hardware Versions A, B, C) RS-232 serial port: For RS-232 devices ISDN port: For a QBRI, PRI, or V.35 module...
Page 282: Polycom Hdx 7000 System With Hardware Version D
System Back Panel Views Polycom HDX 7000 System with Hardware Version D RS-232 serial port: For RS-232 devices ISDN port: For a QBRI, PRI, or V.35 module LAN ports: For IP or SIP calls, People+Content IP, and Polycom HDX Power connector: For...
Page 283: Polycom Hdx 4000 And Polycom Hdx 4000 Hd Systems
Administrator’s Guide for Polycom HDX Systems Polycom HDX 4000 and Polycom HDX 4000 HD Systems Analog phone port: For analog phone calls RS-232 Serial port for RS-232 devices ISDN port: For a QBRI, PRI, or LAN ports: For IP or SIP calls, V.35 module...
Page 284: Port Usage
H.323 Calling Admin Settings/Network/IP (H.225.0 Call Network/H.323 Settings/Enable IP Signaling) H.323 4122 Static TLS Polycom Touch Admin Settings/Polycom Touch Control over TLS Control/Allow Polycom Touch Control to Pair with this System (Disabled in Maximum Security Profile) 5001 Static TCP/ People+Content...
Page 285 Administrator’s Guide for Polycom HDX Systems Configuration On By Default? (Minimum Pro- Security Location of Setting in Web Configurable Port Number? Port Type tocol Function Profile) Interface to Enable or Disable If Yes, Location of Setting 5060 Static TCP SIP (Protocol...
Page 286 Admin Settings/Network/IP (H.225.0 Call Network/H.323 Settings/Enable IP Signaling) H.323 3601 Static TCP Polycom GDS Admin Settings/Global Services/ Directory Servers/Polycom GDS 5060 Static TCP Admin Settings/Network/IP Yes - outgoing port can be Network/SIP Settings/Enable SIP specified in the dial string (user@domain:port) 5061...
Page 287 Administrator’s Guide for Polycom HDX Systems B–4 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 288: Call Speeds And Resolutions
Maximum Call Speed Polycom HDX 9004 4 Mbps Polycom HDX 9002 4 Mbps Polycom HDX 9001 Polycom HDX 8000 series Hardware Version A 4 Mbps Polycom HDX 9006 6 Mbps Polycom HDX 8000 series Hardware Version B Polycom HDX 7000 series •...
Page 289 Administrator’s Guide for Polycom HDX Systems The first analog phone or Voice Over ISDN connection does not count toward the number of sites in a call. Additional analog phone or Voice Over ISDN connections, as well as all H.323 audio-only and SIP audio-only connections, do count toward the number of sites in a call.
Page 290 With BRI Lines Number of Sites in a Call Number of Lines Max Speed for Each Site in kbps Polycom, Inc. C–3 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 291: Call Speeds And Resolutions
Administrator’s Guide for Polycom HDX Systems Call Speeds and Resolutions The following illustrations show the resolution and frame rate sent in a call, depending on the speed of the call and the Video Quality setting on your system. The values for sharpness and motion are the same from 2MB to 6MB for systems that support higher call speeds.
Page 292: Hd 720P Systems (Ntsc
• Polycom HDX 9002 • Polycom HDX 8000 series with Hardware Version A • Polycom HDX 7000 HD with Hardware Version A or B • Polycom HDX 6000 HD • Polycom HDX 4000 HD This illustration does not cover scenarios that involve High Profile or the 1080p Resolution option.
Page 293: Hd 1080P Systems (Ntsc
• Polycom HDX 9006 • Polycom HDX 8000 series systems with Hardware Version B • Polycom HDX 7000 series systems with Hardware Version C or D This illustration does not cover scenarios that involve High Profile. Resolution HD 1080p 1920x1080...
Page 294: H.264 High Profile
6000 HD, Polycom HDX 4500, and Polycom HDX 4000 HD and systems. High Profile on Polycom HDX 6000 HD The following illustration shows the resolutions based on call speed for High Profile 1080p People video on Polycom HDX 6000 HD systems with the 1080p Resolution option key installed. Resolution...
Page 295 Polycom HDX 7000 HD, Polycom HDX 8000 HD, and Polycom HDX 9006 The following illustration shows the resolutions based on call speed for High Profile and High Profile over ISDN 1080p people video on these Polycom HDX systems NTSC) with the 1080p Resolution option key installed: •...
Page 296: Maximum Resolution (720P) On Polycom Hdx 7000 Systems
Call Speeds and Resolutions Maximum Resolution (720p) on Polycom HDX 7000 Systems The following illustration shows the resolutions based on call speed for People video on Polycom HDX 7000 systems with Maximum Resolution enabled (NTSC). Resolution HD 720p Sharpness 1280x720...
Page 297: Maximum Resolution (1080P) On Polycom Hdx 6000 Systems
Maximum Resolution (1080p) on Polycom HDX 6000 Systems The following illustration shows the resolutions based on call speed for People video on Polycom HDX 6000 HD systems with the 1080p Resolution option key installed and Maximum Resolution enabled (NTSC). Resolution...
Page 298: Polycom Hdx 9006, Polycom Hdx 8000 Hd With Hardware Version B
Polycom HDX 9006, Polycom HDX 8000 HD with Hardware Version B, Polycom HDX 7000 with Hardware Version C or D, Polycom HDX 4500, Polycom HDX 4000 with Hardware Version C Systems Low Frame Rate...
Page 299: Polycom Hdx 6000 System
Administrator’s Guide for Polycom HDX Systems Polycom HDX 6000 System Resolution Frame Rate (fps) 640 x 480 800 x 600 1024 x 768 1280 x 720 1280 x 960 1280 x 1024 1680 x 1050 If the optional 1080p Resolution key is installed on an HDX 6000 system, and the Maximum Resolution setting is enabled in Admin Settings >...
Page 300: Codes For Remote Control Recording Device Buttons
Codes for Remote Control Recording Device Buttons The following tables list codes for programming the Polycom remote control to control specific recording devices. For information about how to program these codes into the remote control, refer to Configuring the Remote to Control a Recording Device on page 10-3.
Page 301: Dvd Recorder Codes
Administrator’s Guide for Polycom HDX Systems Brand Codes Kenwood 1000, 1005 1012, 1027 Loewe 1090, 1096 Magnavox 1001, 1019, 1096 Marantz 1096 Mitsubishi 1002, 1025, 1081 Panasonic 1000, 1045, 1046 Philips 1001, 1019, 1089, 1090, 1091, 1092, 1093, 1094, 1096...
Page 302: Vcr Device Codes
1102, 1103, 1110 1101, 1102, 1104, 1106, 1136, 1138 Loewe 1101, 1111, 1114 Magnavox 1097, 1100, 1111, 1124, 1157, 1158 Marantz 1100, 1102, 1111 Polycom, Inc. D–3 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 303 Administrator’s Guide for Polycom HDX Systems Brand Codes Mitsubishi 1097, 1103, 1105, 1109, 1110, 1111, 1124, 1129, 1150 1100, 1101, 1102, 1103, 1109, 1110, 1112, 1143 Panasonic 1100, 1114, 1115, 1161, 1121, 1134, 1139, 1146, 1133 Philips 1097, 1100, 1111, 1115, 1122, 1126, 1128...
Page 304: Pvr Device Codes
1121, 1139 Philips 1122, 1126, 1128 1162 Reel MultImedia 1163 ReplayTV 1161, 1121 Sonic Blue 1161, 1121 Sony 1123, 1151, 1152, 1155, 1164 Stack9 1164 Polycom, Inc. D–5 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 305 Administrator’s Guide for Polycom HDX Systems Brand Codes Systemax 1164 Tagar Systems 1164 Thomson 1125, 1156 Tivo 1122, 1123, 1125, 1126, 1127, 1128, 1156 Toshiba 1130, 1132, 1164 Touch 1164 Viewsonic 1164 Voodoo 1164 ZTGroup 1164 D–6 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 306: Security Profile Tables
Disabled Call Detail Report Checkbox Enabled Read Only Checkbox Enabled General Settings>Home Screen Settings Availability Control Checkbox Enabled Read Only Checkbox Enabled Read Only Polycom, Inc. E–1 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 307 Administrator’s Guide for Polycom HDX Systems Maximum High (was DoD/DSN) Admin Settings Area/Setting Default Default Range Value Configurable? Range Value Configurable? Button (1-6): Recent Calls Checkbox Disabled Read Only Checkbox Disabled Place a Call/Last Number Dialed Checkbox Disabled Read Only...
Page 308 Require Special Characters Off,1,2,All Off,1,2,All Maximum Consecutive Repeated Characters Off,1-4 Meeting Minimum Length Off,1-20,32 Off,1-20,32 Require Lowercase Letters Off,1,2,All Off,1,2,All Require Uppercase Letters Off,1,2,All Off,1,2,All E–3 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 309 Administrator’s Guide for Polycom HDX Systems Maximum High (was DoD/DSN) Admin Settings Area/Setting Default Default Range Value Configurable? Range Value Configurable? Require Numbers Off,1,2,All Off,1,2,All Require Special Characters Off,1,2,All Off,1,2,All Maximum Consecutive Repeated Characters Off,1-4 Minimum Changed Characters Off,1-4, All Off,1-4, All General Settings>Security>Security Banner...
Page 310 Checkbox Read Only Checkbox Note: Controls whether the HDX system accepts connections from the People+Content IP client. Enable UC Board/VisualBoard Checkbox Disabled Checkbox Disabled E–5 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 311 The Recent Calls feature is not available on the home screen of the local interface. • Polycom GDS and Microsoft Lync Server 2010 are not available in the Directory Servers settings. • SIP is not available in the IP Network settings.
Page 312: Using The Medium Security Profile
AES Encryption Required: Required: When Available Video Calls When Available Video Calls Required: Video Calls Required: Video Calls Required: All Calls Required: All Calls E–7 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 313 Administrator’s Guide for Polycom HDX Systems Medium Medium (Security Mode Enabled) (Security Mode Disabled) Admin Settings Area/Setting Default Default Range Value Configurable? Range Value Configurable? Enable Remote Access: Web Checkbox Enabled Checkbox Enabled Enable Remote Access: Telnet Checkbox Disabled Read Only...
Page 314 130 chars/line Text General Settings>Security>Certificates Always Validate Peer Certificates from Browsers Checkbox Disabled Checkbox Disabled Always Validate Peer Certificates from Servers Checkbox Disabled Checkbox Disabled E–9 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 315 Administrator’s Guide for Polycom HDX Systems Medium Medium (Security Mode Enabled) (Security Mode Disabled) Admin Settings Area/Setting Default Default Range Value Configurable? Range Value Configurable? General Settings>Security>Whitelist Enable Whitelist Checkbox Disabled Checkbox Disabled General Settings>Security>Account Management Admin Account/Lock Account after Failed Logins...
Page 316 Note: Controls whether the HDX system accepts connections from the People+Content IP client. Enable UC Board/VisualBoard Checkbox Enabled Checkbox Enabled General Settings>Pairing Allow Polycom Touch Control to Pair with This System Checkbox Disabled Checkbox Enabled SmartPairing Mode Disabled Disabled Disabled...
Page 317: Using The Low Security Profile
Administrator’s Guide for Polycom HDX Systems Medium Medium (Security Mode Enabled) (Security Mode Disabled) Admin Settings Area/Setting Default Default Range Value Configurable? Range Value Configurable? LDAP Checkbox Disabled Checkbox Disabled Global Services>Calendaring Service Enable Calendaring Service Checkbox Disabled Checkbox Disabled Using the Low Security Profile The following table shows the default values for specific Admin settings when you use the Low security profile.
Page 318 Admin Room, User Room, Admin Remote Access, Meeting Reject Previous Passwords Off,1-16 Off,1-16 Minimum Password Age in Days Off,1,5,10,15,20,30 Off,1,5,10,15,20,30 Maximum Password Age in Days Off,30,60,90,100, Off,30,60,90,100, 110,120,130,140,150, 110,120,130,140,150, 160,170,180 160,170,180 E–13 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 319 Administrator’s Guide for Polycom HDX Systems (Security Mode Enabled) (Security Mode Disabled) Admin Settings Area/Setting Default Default Range Value Configurable? Range Value Configurable? Password Expiration Warning in Days Off,1-7 Off,1-7 Minimum Changed Characters Off,1-4,All Off,1-4,All Admin Remote Access Minimum Length...
Page 320 Off,1-24 hours Note: Configurable only through the ‘loginwindowduration’ API command. General Settings>Security>Remote Access Settings Idle Session Timeout in Minutes 1,3,5,10,15,20,30, 1,3,5,10,15,20,30, 45,60,120,240,480 45,60,120,240,480 minutes minutes E–15 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 321 Administrator’s Guide for Polycom HDX Systems (Security Mode Enabled) (Security Mode Disabled) Admin Settings Area/Setting Default Default Range Value Configurable? Range Value Configurable? Maximum Number of Active Web Sessions 10-50 10-50 Lock Port after Failed Logins Off,2-10 Off,2-10 Port Lock Duration in Minutes...
Page 322: Using The Minimum Security Profile
(Security Mode Enabled) (Security Mode Disabled) Admin Settings Area/Setting Default Default Range Value Configurable? Range Value Configurable? General Settings>Pairing Allow Polycom Touch Control to Pair with This System Checkbox Enabled Checkbox Enabled SmartPairing Mode Disabled Disabled Disabled Disabled Automatic Automatic Global Services>Directory Servers...
Page 323 Administrator’s Guide for Polycom HDX Systems Minimum Minimum (Security Mode Enabled) (Security Mode Disabled) Admin Settings Area/Setting Default Default Range Value Configurable? Range Value Configurable? Call Detail Report Checkbox Enabled Checkbox Enabled General Settings>Home Screen Settings Availability Control Checkbox Disabled...
Page 324 Can Contain ID or Its Reverse Form Checkbox Enabled Checkbox Enabled Require Lowercase Letters Off,1,2,All Off,1,2,All Require Uppercase Letters Off,1,2,All Off,1,2,All Require Numbers Off,1,2,All Off,1,2,All Require Special Characters Off,1,2,All Off,1,2,All E–19 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 325 Administrator’s Guide for Polycom HDX Systems Minimum Minimum (Security Mode Enabled) (Security Mode Disabled) Admin Settings Area/Setting Default Default Range Value Configurable? Range Value Configurable? Maximum Consecutive Repeated Characters Off,1-4 Off,1-4 Meeting Minimum Length Off,1-20,32 Off,1-20,32 Require Lowercase Letters Off,1,2,All...
Page 326 Read Only (Enabled) (Disabled) Note: Controlled only through the Security Mode setting’s “Auto” option, which means this setting is enabled when Security Mode is enabled. E–21 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 327 Note: Controls whether the HDX system accepts connections from the People+Content IP client. Enable UC Board/VisualBoard Checkbox Enabled Checkbox Enabled General Settings>Pairing Allow Polycom Touch Control to Pair with This System Checkbox Enabled Checkbox Enabled SmartPairing Mode Disabled Disabled Disabled...
Page 328: Index
11–7 primary gatekeeper 2–10 meters 4–19 adjusting room view for EagleEye Director 3–33 mixer, connecting 4–9 Admin Account screen 8–16 non-Polycom microphone meters 4–22 admin role 8–5 output formats, connecting 4–11–4–12 Admin Settings 1–17 Polycom microphone meters 4–19 Polycom, Inc.
Page 329 Polycom EagleEye 3–35 Auto Adjust for Daylight Saving Time (setting) broadcast mode, setting up 2–35 7–2 browser, configuring to use Polycom HDX web Auto Answer Multipoint Video (setting) 6–2 interface 9–1 Auto Answer Point-to-Point Video (setting) 6–2 Built-In Microphones (dB meter) 4–16...
Page 330 11–9 balance adjustment 3–14 refusing 7–5 bar test 3–14, 11–6 refusing, See also Do Not Disturb saturation, setting for Polycom EagleEye 3–35 test 12–1 computers, connecting to system 5–4 time, maximum 6–1 tracking 9–5 Conference On Demand type 7–6, 11–4 configuring systems to use 6–4...
Page 331 Administrator’s Guide for Polycom HDX Systems modem for closed captions 5–13 Content Input (dB meter) 4–17 monitor settings 3–3 Content Input Level (setting) 4–16 monitors Content Statistics (screen) 11–4 color, sharpness, brightness 3–14 Content Video Adjustment (setting) 3–9 for dual monitor emulation 3–10 Content video source 3–26, 3–27, 3–28, 3–29...
Page 332 6–8 Domain User Name (setting) 2–17 groups 6–16, 6–17 configuring the Office Communications Server localized entries 6–8 pool 6–15 managing with Polycom HDX web interface Download Logs 11–13 6–8 downloading navigating multitiered 6–9 EagleEye Director logs 11–15 searching 6–7...
Page 333 Administrator’s Guide for Polycom HDX Systems reference audio signal 11–6 automatic provisioning 9–9 testing microphone 11–6 multipoint trial 6–4 tracking 3–33 People+Content for H.331 broadcasting 2–35 troubleshooting detection 3–32 sessions list 8–10 voice tracking 3–34 enabling a whitelist 8–19 waking up 3–26 enabling external authentication 8–6...
Page 334 6–17 call statistics 11–4 maximum 1080p content 5–1, C–6 guidelines for using Polycom microphones 4–3 maximum 720p content 5–1, C–5 Frame Rate (setting), for broadcasting 2–35 framing the speaker with EagleEye Director 3–32 H.235 Annex D Authentication 2–10 Full Screen mode (multipoint display) 3–12...
Page 335 Administrator’s Guide for Polycom HDX Systems camera 3 3–27 ISDN camera 4 3–28 BRI, configuring 2–29 camera 5 3–29 calls, enabling 2–30, 2–31 customizing camera 7–7 channels dialed in parallel 2–30, 2–32 displaying 3–9 dialing prefix for outside line 2–31 enabling 2–39...
Page 336 MIBs, downloading, downloading MIBs 9–7 EagleEye Director 11–15 microphones system 11–13 configuring for stereo 4–20 long distance dialing 7–1 configuring non-Polycom 4–21 low security profile, using configuring Polycom 4–15 security mode on E–12 connecting 4–9 EagleEye View 4–3 enabling 4–15 Index–9...
Page 337 Administrator’s Guide for Polycom HDX Systems lights 4–9 configuring 3–12 monaural operation 4–3 display mode 3–12 placement for stereo 4–8 HD and SD 3–12, 3–40 positioning 4–3 option key 6–3 positioning for stereo 4–12 trial mode 6–4 stereo operation 4–3 using PathNavigator 2–11, 2–12, 6–4...
Page 338 Outside Line Dialing Prefix (setting) 2–30, 2–31, connecting 2–27 2–36 capabilities 2–26 configuring 2–31 packet loss (call statistics) 2–20, 11–4 lights 2–28 pairing the Polycom Touch Control 10–9 requirements 2–26 Parity (setting) 10–5 serial V.35/RS-449/RS-530 capabilities 2–26 Password (setting) 2–5, 6–15, 6–19, 9–11 configuring 2–39 passwords lights 2–29...
Page 339 Administrator’s Guide for Polycom HDX Systems Place a Call (screen), See home screen Preferred Speed for Placing Calls (setting) 2–40 Place a Call button 7–4 prefix, gateway 2–15 placing presence states 6–17 cascaded calls 6–5 Presentation mode (multipoint display) 3–12 microphones for sending stereo 4–8...
Page 340 1–17 removing sample sites 12–1 Room Telephone Number (setting) 2–36 requirements RS-232 Flow Control (setting) 10–6 browser, for Polycom HDX web interface 9–1 RS-232 Mode (setting) 10–5 for People+Content IP 5–5 RS-232 serial port for using PathNavigator Conference On configuring for a Vortex mixer 4–21...
Page 341 Administrator’s Guide for Polycom HDX Systems data pass-through 10–5 enabling 2–39 disable 10–5 hardware requirements 2–26 equipment used with 10–4 lights 2–29 RS-366 Dialing (setting) 2–34 Server Address (setting) LDAP 6–14 RS-449, See serial V.35/RS-449/RS-530 Server name or IP address (setting) 2–16 RS-530, See serial V.35/RS-449/RS-530...
Page 342 System Name (setting) 6–6, 7–5 volume 4–13 System Phone Number (setting) 2–36 Specify with PIN (gatekeeper setting) 2–10 system profiles Speed (setting) 2–34 managing with Polycom HDX web interface Speed Dial 7–5, 7–6 9–3 speeds settings that are included 9–3 BRI dialing C–3 storing on a computer 9–3...
Page 343 Administrator’s Guide for Polycom HDX Systems time-out, screen saver 3–10 user settings allowing access 8–10 tones backlight compensation 3–30 alert 4–14 camera presets 3–37 DTMF 10–2 far control of near camera 3–29 ring 4–14 list 8–12 touch 10–2 muting auto-answer calls 4–14 touch tones 10–2...
Page 344 3–7, 3–8 VCR/DVD settings 5–3 web access, controlling 8–10 Video Diagnostics (screen) 11–6 web browser configuring to use Polycom HDX web Video Dialing Order (setting) 2–40 interface 9–1 Video Format (setting) Web Director 8–10, 9–2 for broadcasting 2–35 Monitor 1 3–4, 3–9...
Page 345 Administrator’s Guide for Polycom HDX Systems Index – 18 Polycom, Inc. Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Page 346 Artisan Technology Group is your source for quality new and certified-used/pre-owned equipment SERVICE CENTER REPAIRS WE BUY USED EQUIPMENT • FAST SHIPPING AND DELIVERY Experienced engineers and technicians on staff Sell your excess, underutilized, and idle used equipment at our full-service, in-house repair center We also offer credit for buy-backs and trade-ins •...

This manual is also suitable for:

Hdx series Hdx 6000 series Hdx 7000 series Hdx 8000 series Hdx 9000 series

Polycom HDX 4000 Series Administrator's Manual

1 Introducing the Polycom HDX Systems

3 Monitors and Cameras

4 Microphones and Speakers

5 Content and Closed Captions

6 Calling and Answering

7 System Location, Appearance, and Tones

8 Security

9 Managing the System Remotely

10 Control Devices

11 Statistics and Diagnostics

Quick Links

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Summary of Contents for Polycom HDX 4000 Series