Polycom Video Codec Integration - Polycom SoundStructure C16 Design Manual

Polycom Video Codec Integration

How Do I Know the Polycom Video Codec System Is Connected Properly to
SoundStructure?
The Polycom Video Codec Diagnostics and System Status screen shows whether the SoundStructure
device (labeled as Polycom Mixer) has been detected. A green arrow associated with the Polycom Mixer,
as shown in the following figure, indicates the systems have detected each other and are working properly.
System Status
Alternatively if the message appears as below, then the two systems have not detected each other and are
not communicating over Conference Link2.
System Status
If the SoundStructure system hasn't been detected by the Polycom Video Codec, then remove the CLink2
cable from the rear of the SoundStructure device and reconnect it. Refresh the Video Codec UI page by
moving from the page and then back to the page.
The connection status can also be viewed within the System Information page on the Polycom Video Codec.
If the status shows Polycom Mixer then the system has connected properly to the SoundStructure.
How Do I Connect Multiple Polycom Video Codecs to SoundStructure?
The CLink2 integration only supports the digital integration of one Polycom Video Codec system connected
to a SoundStructure device. To connect additional Video Codec systems, they must use analog cables to
connect physical inputs and outputs of the SoundStructure device to the Polycom Video Codec systems.
Within SoundStructure Studio select multiple VSX8000 systems (mono or stereo depending on your
application) to create the default inputs and outputs to integrate via analog signals to the Polycom Video
Codecs.
If I Change Volume On SoundStructure, Why Don't I See The Video Codec Volume Bar
Update?
As described in Connecting Over Conference
send commands to the SoundStructure device and adjust the fader on the "Amplifier" virtual channel within
the SoundStructure system. If the fader control on the "Amplifier" channel is adjusted independently on the
SoundStructure system, a command is not sent to the Polycom Video Codec and consequently the Polycom
Video Codec will not update the volume bar on the screen.
If using a control system to adjust volume in a system that includes both a Video Codec and a
SoundStructure, have the control system adjust the volume on the Video Codec system and the
SoundStructure fader control for the virtual channel "Amplifier" will track to that value.
Polycom, Inc.
Polycom Mixer:
Microphones:
Link2, volume commands from the Polycom Video Codec
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