Polycom CX5000 User Manual
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Also See for CX5000:
- Deployment manual (38 pages) ,
- User manual (25 pages) ,
- Setup manual (20 pages)
Related Manuals for Polycom CX5000
Summary of Contents for Polycom CX5000
- Page 1 ® Polycom CX5000 and CX5000 HD Systems User’s Guide 3725-64353-001/B | January 2012...
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Page 2: Patent Information
Polycom, Inc. Under the law, reproducing includes translating into another language or format. As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision. -
Page 3: Table Of Contents
The Polycom CX5000 Device ..................11 Touch-Screen Display ....................12 External dial pad and satellite microphones .............. 13 Using the Polycom CX5000 System as a Conference Phone ........14 Adjust the ringer and speaker volume ............... 14 Use the tutorial ......................15 Send and receive phone calls .................. - Page 4 Polycom CX5000 System User’s Guide Add an additional phone to an existing conference call (three-way call ....18 Call waiting ......................... 18 Accept a call during a conference ................18 Getting Started with Unified Communications Conferencing ........19 Choose a conferencing method ................. 19 Using Microsoft Lync 2010 ..................
- Page 5 Polycom CX5000 System User’s Guide Using Microsoft Office Live Meeting 2007 ..............23 User Operations ......................23 Join a meeting ......................23 Start Voice and Video ....................24 Connect to audio ......................24 Connect to telephone conferencing by having the conferencing service call you ..25 Connect to telephone conferencing by dialing into the service ........
- Page 6 Polycom CX5000 System User’s Guide View call options for a contact ................... 32 Type a new number to call ..................32 Answer a phone call ....................33 Ignore a call ........................ 33 Redirect a call ......................33 Using Call Controls ...................... 34 Place and receive video calls ..................
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Page 7: Introduction
360-degree video and active speaker detection. Polycom CX5000 System Documentation In addition to this guide, the following documentation is available for the Polycom CX5000 system. You can find the documents inside the Polycom CX5000 system package or at support.polycom.com. -
Page 8: System Requirements
• For the Polycom CX5000 HD system, the computer to which a CX5000 HD device is connected must have a quad-core processor to transmit HD video to the far end. A quad core processor is not required to display HD video received... -
Page 9: How The Polycom Cx5000 System Works
• Conduct an audio/video conference. When you place the Polycom CX5000 system in the center of your conference table, the integrated cameras capture the entire panoramic view of your conference room, and the integrated microphones capture the voices coming from any location around the table. -
Page 10: The Polycom Cx5000 Hd System
Except for HD active speaker video, CX5000 HD devices are functionally identical to non-HD Polycom CX5000 devices. Polycom CX5000 HD systems can be identified by the HD marking on the product label that is located on the bottom of the tabletop console. -
Page 11: The Polycom Cx5000 Device
Polycom CX5000 System User’s Guide The Polycom CX5000 Device A. Mirrors. Five mirrors reflect the light into the cameras. B. Cameras. Five small cameras capture the images from around the room. C. Light-emitting diode (LED) status lights. Three status lights indicate phone connection, audio/video activity, mute, and incoming calls. -
Page 12: Touch-Screen Display
Polycom CX5000 System User’s Guide Touch-Screen Display The Polycom CX5000 touch-screen display provides a keypad for entering phone commands, as well as buttons for adjusting the volume and other functions. A. Privacy/Mute button. Stops and resumes audio input. B. Volume down button. Decreases the volume for the ringer and the speaker. -
Page 13: External Dial Pad And Satellite Microphones
External dial pad and satellite microphones An external dial pad and satellite microphones are provided for accommodating the needs of a larger meeting room where people may be further from the Polycom CX5000 device than in a conventional meeting environment. -
Page 14: Using The Polycom Cx5000 System As A Conference Phone
Using the Polycom CX5000 System as a Conference Phone If the Polycom CX5000 device is not connected to your computer, it still works as a standard conference telephone. This section describes how you can use the Polycom CX5000 device to send and receive phone calls and conference calls. -
Page 15: Use The Tutorial
Information button on the device to access the tutorial. Send and receive phone calls The Polycom CX5000 loudspeaker and microphones allow for conversations as with any telephony device. The Polycom CX5000 keypad functions the same as a conventional phone, and you can correct errors in the number entry by using the Backspace key. -
Page 16: Place A Phone Call
When the device is off-hook (the On/Off hook button glows green), the Polycom CX5000 device dials the call after you enter the last digit of the number. Answer an incoming phone call >> To answer an incoming call, press the On/Off hook button... -
Page 17: Place A Three-Way Call During An Existing Conference Call
Place a three-way call during an existing conference call 1. Place a call from the Polycom CX5000 device. 2. Within an existing conference call, press the Flash button . 3. Enter the phone number or extension of the party you want to consult. -
Page 18: Add An Additional Phone To An Existing Conference Call
During an existing conference call, someone may call into the conference, resulting in a call-waiting tone broadcast from the Polycom CX5000 device speaker. You can accept the call and get back to your conference quickly by using call waiting, or you can choose to ignore the call and continue with your conference. -
Page 19: Getting Started With Unified Communications Conferencing
Polycom CX5000 System User’s Guide Getting Started with Unified Communications Conferencing With Microsoft Lync, Microsoft Office Communicator 2007, and Microsoft Office Live Meeting, you can add a variety of communication modes to conference sessions, including phone, video, and even full web conferencing and data sharing with Microsoft Lync and Office Live Meeting. -
Page 20: Using Microsoft Lync 2010
User Operations The following section describes how to perform basic operations with the Polycom CX5000 system and Microsoft Lync. For more information, refer to lync.microsoft.com. Place an audio or video call to a single contact 1. -
Page 21: Answer An Audio Call
Polycom CX5000 System User’s Guide Answer an audio call >> In the call notification window, select Accept. Answer a video call >> In the call notification window, select Accept. Answer a conference or content call >> In the call notification window, select Accept. -
Page 22: Add Video To An Audio Call
Polycom CX5000 System User’s Guide Add video to an audio call >> In the conversation window, open the Video menu and select one of the following: • If you placed the call, select Add Video. • If you accepted the call, select Start My Video. -
Page 23: Using Microsoft Office Live Meeting 2007
With Microsoft Office Live Meeting, you can share content during scheduled or unscheduled conferences. User Operations The following section describes how to perform basic operations with the Polycom CX5000 system and Microsoft Office Live Meeting. For more information, refer to office.microsoft.com. -
Page 24: Start Voice And Video
Polycom CX5000 device to dial into the conferencing service. To ensure that your Polycom CX5000 audio and video work properly, press Ctrl + T to access Set Up Audio and Video after you first connect to the meeting. Follow the instructions in the wizard to specify and test your speakers, microphone, and web camera. -
Page 25: Connect To Telephone Conferencing By Having The Conferencing Service Call You
Polycom CX5000 System User’s Guide Connect to telephone conferencing by having the conferencing service call you 1. Click Voice & Video to open the Voice & Video pane. 2. Do one of the following: o If you are already connected to audio, click the arrow next to the End Call button, and then click End computer call and connect with my phone. -
Page 26: Using The Microsoft Office Live Meeting Client
Video pane, click the Web camera icon. Using the Microsoft Office Live Meeting Client During the meeting, you can adjust the volume of the Polycom CX5000 device by using the volume buttons on the device. You can also interact with others during the meeting through chat, or you can ask the presenter a question. - Page 27 Polycom CX5000 System User’s Guide Menu button. You can configure your account information and set your contact card options. Content menu. Presenters can share documents, applications, or their desktop with attendees. Attendees menu. You can view the list of attendees or the seating chart. Presenters can invite other attendees, mute the other attendees, or set attendee permissions.
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Page 28: Schedule A Meeting In Advance
Polycom CX5000 System User’s Guide Schedule a meeting in advance You can schedule meetings using the Conferencing Add-in for Microsoft Office Outlook messaging and collaboration client. Configure the Conferencing Add-in for Microsoft Office Outlook 1. Install the Conferencing Add-in for Outlook on your computer according to your administrator’s instructions. -
Page 29: Schedule A Meeting Using The Conferencing Add-In For Outlook
Polycom CX5000 System User’s Guide Schedule a meeting using the Conferencing Add-in for Outlook 1. In your Outlook calendar, click Schedule a Live Meeting. 2. On the Appointment tab, in the Subject text box, type a description of your meeting. In the To text box, enter the email addresses for your invitees, separating each address with a semicolon. -
Page 30: Using Microsoft Office Communicator 2007
0123456789. Communicator will automatically add the formatting to the phone number for you. Do not include the international dialing prefix. User Operations The following section describes how to perform basic operations with the Polycom CX5000 system and Microsoft Communicator. For more information, refer to office.microsoft.com. Make a quick phone call With the phone capabilities of Communicator, you can make outbound PSTN calls, answer inbound PSTN calls, and make computer-to-computer calls. -
Page 31: Call An Outside Number
The Polycom CX5000 system, paired with Communicator, offers a rich phone communication experience that extends beyond traditional phone capabilities. This section shows you how to use the Polycom CX5000 system and Communicator to perform tasks traditionally associated with your desktop phone. -
Page 32: Call Additional Numbers
Polycom CX5000 System User’s Guide Call additional numbers Communicator users can publish additional phone numbers, such as their mobile or home phone numbers. To call an additional phone number, click the arrow next to the Call button. View call options for a contact In the Contact List, click the arrow to the right of the Call button associated with the contact. -
Page 33: Answer A Phone Call
Polycom CX5000 System User’s Guide Set your status Left pane of call invitation alert to Do Not Disturb Ignore call Redirect call to another phone or instant message Answer a phone call When you receive a phone call from another Communicator contact, a Call alert appears in the bottom-right corner of your computer screen. -
Page 34: Using Call Controls
Polycom CX5000 System User’s Guide Using Call Controls When you answer a phone call from a Communicator contact, the Conversation window opens. The Conversation window offers a variety of call controls that you can use to transfer a call, put a call on hold, or adjust your speaker or microphone volume. -
Page 35: Place And Receive Video Calls
Place and receive video calls If you connect the Polycom CX5000 device to your computer, you can place a video call to a contact. The contact can see your video feed even without a webcam. If the contact has a webcam connected, you can see the contact’s video feed in your Conversation window. -
Page 36: Receive A Video Call
Polycom CX5000 System User’s Guide Receive a video call A contact is not required to have the Polycom CX5000 device or a webcam to accept a video call; in that case, the contact can view the caller’s video feed, but the caller sees a video icon placeholder instead of the contact’s video feed. -
Page 37: Appendix A: Performance Tips
Polycom CX5000 System User’s Guide Appendix A: Performance Tips Below are a few performance tips for getting the most from your Polycom CX5000 device. Tips for improved audio performance Review the following tips for getting the best audio quality during your phone session. - Page 38 Polycom CX5000 System User’s Guide • When adjusting your Polycom CX5000 device prior to the meeting, try to populate the screen with meeting participants rather than with the table, chairs, or walls. • White fluorescent light is recommended. • Avoid rooms that allow audio to echo back and degrade speaker detection.