Polycom CX5100 User Manual
  1. Manuals
  2. Brands
  3. Polycom Manuals
  4. Conference System
  5. CX5100
  6. User manual

Polycom CX5100 User Manual

Unified conference station
Hide thumbs Also See for CX5100:
Table of Contents

Advertisement

Quick Links

See also: Administrator's Manual
User Guide
Polycom CX5100 Unified
Conference Station
Продажа оборудования Polycom
zakaz@polycom-moscow.ru
T +7-495-924-25-25
www.polycom-moscow.ru
1.0
|
April 2014
|
3725-65974-001/D

Advertisement

Table of Contents
loading

Related Manuals for Polycom CX5100

Summary of Contents for Polycom CX5100

  • Page 1 Продажа оборудования Polycom zakaz@polycom-moscow.ru T +7-495-924-25-25 www.polycom-moscow.ru User Guide April 2014 3725-65974-001/D Polycom CX5100 Unified Conference Station...

  • Page 2: Patent Information

    As between the parties, Polycom, Inc., retains title to and ownership of all proprietary rights with respect to the software contained within its products. The software is protected by United States copyright laws and international treaty provision.

  • Page 3: Table Of Contents

    Use the CX5100/CX5500 Control Panel ........
  • Page 4 Update the CX5100 System’s Software ........

  • Page 5: About This Guide

    About This Guide The Polycom CX5100 Unified Conference Station User Guide is intended for anyone who needs to use, customize, and troubleshoot the Polycom CX5100 system. This guide includes overview information that you may find helpful when you’re just starting to learn about video conferencing or if you need a quick refresher.

  • Page 6: Understand Terms Used In This Guide

    Administration menu and then select System Information. Get More Information You can find a wide variety of useful information about your system on the Polycom Support site at support.polycom.com. Find Product Documentation You can find Polycom product documentation on the...

  • Page 7: Use The Knowledge Base

    ● Polycom CX5100 Release Notes Use the Knowledge Base For more troubleshooting information, search the Knowledge Base Polycom Support. Contact Technical and Solution Support For support or service, please contact your Polycom distributor or go to Polycom Support. Polycom, Inc.

  • Page 8: Get Started

    Get Started This following sections introduce you to the Polycom CX5100 system: how it works, what it looks like, and how to get started using it to participate in video conferences. Introduce the Polycom CX5100 System The Polycom CX5100 unified conference station lets you use the collaboration capabilities of Microsoft Lync voice, video, and content while automatically tracking the flow of conversation to enable richer, more interactive communication.

  • Page 9: About The Polycom Cx5100 System

    Polycom CX5100 Unified Conference Station User Guide About the Polycom CX5100 System The following figure introduces you to the parts of the Polycom CX5100 tabletop unit, which houses the camera, microphones, and speakers. Parts of the Polycom CX5100 Tabletop Unit...

  • Page 10: Set Up Your System Hardware

    Polycom CX5100 Unified Conference Station User Guide Set Up Your System Hardware When setting up your CX5100 system, place the system in the center of the conference room table and connect the cables according to the configuration shown in the document...

  • Page 11: Power On And Off

    Understanding the Indicator Lights The Polycom CX5100 system indicator lights let you know whether the system is sending audio or video in video calls. The three microphone indicator lights are located on the tabletop unit base. The active video indicator light is located on the underside of the camera head.

  • Page 12: First-Time Startup

    ● Face the CX5100 system, not the whiteboard or the wall, when you stand at the front of a small conference room to speak. Facing the wall can cause echoes that interfere with the active speaker tracking.

  • Page 13: Place And Answer Calls

    Place and Answer Calls Calling and answering with the Polycom CX5100 system uses the familiar Lync interface. This section describes the steps using Lync 2013, but the steps are similar if you use Lync 2010. Place a Video Call You can place calls to people and systems in your organization that are registered to the Directory Service.

  • Page 14: End Calls

    Polycom CX5100 Unified Communication Station User Guide To refuse a call: » In the incoming call notification, do one of the following:  Click Decline.  Click Ignore to refuse the call. End Calls Hanging up a call with another person automatically disconnects the other person. When you hang up from a conversation that includes multiple participants, the other participants remain connected.

  • Page 15: Customize Your System

    Find Your Default System Password In order to make changes to you Polycom CX5100 system using the Control Panel, you need to enter the system password. By default, the password is the 14-digit system serial number. You can find the serial number on the label on the back panel of the power data box, as shown in the following figure.

  • Page 16: Create Or Load A System Profile

    Enables the System to use 802.1X authentication. You must Enter the Host Name, Domain Name, EAP Identity, and the EAP passwords manually. To create a profile: 1 Power on the Polycom CX5100 system and connect the Polycom CX5100 system to the computer using the USB cable. Polycom, Inc.
  • Page 17 5 On the Network tab, enter a Device Name, select to Enable Ethernet, and choose to Enable DHCP or Enable EAP 802.1x. Contact your system administrator before changing the network settings for your CX5100 system. 6 On the Time tab, select your time zone.

  • Page 18: Update The Cx5100 System's Software

    Update the CX5100 System’s Software You can configure your system to check for available updates automatically, or you can update the software for your CX5100 system manually in the Control Panel or upload new software to the system using a USB flash drive.
  • Page 19 Polycom CX5100 Unified Communication Station User Guide To update the software using a USB flash drive: 1 Obtain the software update package from your network administrator, and copy the software to a USB flash drive formatted as FAT32. Make sure that there is only one software update package on the flash drive.

  • Page 20: Troubleshoot Issues

    Troubleshoot Issues If you experience problems using the Polycom CX5100 system, try the following suggestions. Solve Audio and Video Problems Use the following table to find possible corrective actions if you experience problems. Troubleshooting Audio and Video Problems Symptom Corrective Action General The system won’t power on.
  • Page 21 My video is flickering. Ensure that the Power Frequency is set correctly for your locale. From the CX5100 - CX5500 Control Panel, click System and then click Advanced. Then, choose the Power Frequency you need. My video is displayed at a very low frame Try the following solutions: rate.

  • Page 22: Accessing System Information

    Options. 2 Click Video Device and check the video preview. Capturing Logs and Diagnostic Information If you contact Polycom for help with a system problem, you might be requested to supply information about your system. To retrieve system logs: » Connect a USB thumb drive to the USB port on the tabletop unit or on the power data box. Make sure there is no softupdate package on the thumb drive.

  • Page 23: Restoring The System To Factory Settings

    To view diagnostics information: » From the CX5100 - CX5500 Control Panel, click Diagnostics. You can scroll through this information using your mouse. Right-click to copy this information to the clipboard. Restoring the System to Factory Settings If you experience severe system problems, you can perform a factory restore.

  • Page 24: Regulatory Information

    Special Safety Instructions Plug Acts as Disconnect Device: The socket outlet to which this apparatus is connected must be installed near the equipment and must always be readily accessible. Follow existing safety instructions and observe all safeguards as directed. Polycom, Inc.
  • Page 25 Polycom CX5100 Unified Communication Station User Guide Regulatory Notices Class B Digital Device or Peripheral This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 26 Regulatory Notices Europe This Polycom CX5100 has been marked with the CE mark. This mark indicates compliance with EEC directories 2006/95/EC and 2004/108/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd., 270 Bath Road, Slough, Berkshire, SL1 4DX, UK.

Table of Contents