Polycom SoundStructure C16 Design Manual page 369

Confirming Line Registration
Navigate to the Channels page and open the Phone Settings dialog by clicking on the dialer control on the
Channels page as shown on the left side of the following figure. On the phone settings page you should see
a registered line icon if the line is properly registered (see right side of the figure). See Registering Lines
with the SoundStructure VoIP Interface for information on how to register a line. In this example, extension
1029 has been defined and registered successfully.
Opening Phone Settings from Channels Page
The following figure shows the two states the line registration icon may have depending on whether the line
is registered or unregistered. If your line is unregistered, confirm the registration settings via the Web
Configuration Utility.
Line Registered and Unregistered Line Icons
In this example, the dark phone icon on the phone settings page indicates that extension 1029 has been
properly registered.
If the line appears unregistered on the Phone Settings page, and on the Web Configuration Utility page the
Identification settings are correct, check that the transport settings on the line settings page within the Web
Configuration Utility is set correctly. Some networks may require TCPOnly.
Polycom, Inc. 369