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Polycom VVX311 Welcome Manual
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Polycom VVX311 Welcome Manual

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Jefferson City School District, Classroom Polycom VVX311

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Summary of Contents for Polycom VVX311

  • Page 1 Jefferson City School District, Classroom Polycom VVX311...
  • Page 2 What you will learn today ….. Getting Started Dial Plan Phone and Calling Features © 2015 CenturyLink. All Rights Reserved. The CenturyLink mark, pathways logo and certain CenturyLink product names are the property of CenturyLink. All other marks are the property of their respective owners.

  • Page 3: Phone Navigation

    Phone Navigation Message Waiting Indicator Line Keys Home Soft Keys Navigation Keys Headset/Speaker/Mute Transfer/Voicemail/Hold Volume Note: VVX300 pictured. Appearance might vary slightly depending on your phone model. © 2015 CenturyLink. All Rights Reserved. The CenturyLink mark, pathways logo and certain CenturyLink product names are the property of CenturyLink. All other marks are the property of their respective owners.
  • Page 4 Dial Plan When Calling… Dial… JCSD Phones* 7-Digit Extension *When dialing extensions or numbers less than 10-digits, press # after the Local 7-Digit Phone Number number to make the call process faster Long Distance 10-Digit Phone Number Toll-Free 10-Digit Phone Number **Information may be restricted on International 011 + Country Code + City Code + Number...
  • Page 5 Soft Key Default Layout On-Hook • Callers Off-Hook • Callers • End Call • Retrieve During a Call • Hold • End Call Note: This is an example of available features. • Transfer Softkey options will vary based on features •...
  • Page 6 Home Page Home Page • Press the Home button to access advanced features and settings Directories • Missed Call Log • Outbound Call Log • Inbound Call Log Settings • Change ring tones • Set ringing to silent © 2015 CenturyLink. All Rights Reserved. The CenturyLink mark, pathways logo and certain CenturyLink product names are the property of CenturyLink.
  • Page 7 Caller ID Internal Users • 7-digit extension and Name External Calls • Caller ID will be your office’s main number and ‘the Directory listing associated with that office’ Blocking Caller ID • Enter *67 followed by the phone number you wish to dial Redial •...

  • Page 8: Placing A Call On Hold

    Placing a Call on Hold Hold • To place a call on hold, press the Hold soft key or hard key • To retrieve the held call, press the Resume soft Hold End Call Transfer More Auto-Hold • While on a call, if a second line is ringing, press the Answer soft key •...
  • Page 9 Placing a Call on Hold Hold • To place a call on hold, press the Hold soft key or hard key • To retrieve the held call, press the Resume soft Auto-Hold • While on a call, if a second line is ringing, press the Answer soft key •...
  • Page 10 Transfer Transfer: Blind and Consultative • Consultative Transfer Press the Transfer hard or soft key. • Enter the extension +# or the 10 digit number +# that you want to Transfer to. • You can privately announce the caller to the receiving party, then press Transfer again to Hold End Call...
  • Page 11 Call Park Park • With a call in progress, press the Park soft key • To park against your extension, simply press the # key • To park against another extension, enter Confrnc To Vmail Park More the 4-digit extension followed by # •...

  • Page 12: Using Call Logs

    Using Call Logs Missed Calls • Incoming calls to your phone that you did not answer • Press the Caller softkey or press the Down navigation key Callers Pull More Received Calls • Incoming calls to your phone that you did answer •...

  • Page 13: Need Assistance

    Need Assistance? Call 659-3121, Technology Services or contact your Media Specialist to have a Workorder created. © 2015 CenturyLink. All Rights Reserved. The CenturyLink mark, pathways logo and certain CenturyLink product names are the property of CenturyLink. All other marks are the property of their respective owners.