Forwarding Calls; Placing Conference Calls - Polycom VVX 311 User Manual

Forwarding Calls

You can set up your phone to forward all calls to another number, even if the Do Not Disturb feature is
enabled on your phone. Call forwarding is not available on shared lines.
To forward all calls to another person do one of the following:
• From Home view, select Forward.
• From Home view, select Settings and select Features > Forward.
o If your phone is idle, press the Forward soft key from Lines view.
o If your phone is set up with multiple lines, select the line to apply forwarding to.
• From the Forwarding Type Select screen, select the forwarding type you want:
o Always - To forward all incoming calls.
o No Answer - To forward all unanswered incoming calls.
o Busy - To forward calls that arrive when you're already in a call.
• Enter the forwarding number, and select Enable. If you selected the No Answer option, you can
enter the number of rings before your phone forwards the call. The recommended value is 2.
To disable call forwarding:
1. From Home view, select Forward.
• If your phone is set up with multiple lines, select the line to disable forwarding for.
2. From the Forwarding Type Select screen, select the forwarding type to disable, and select Disable.

Placing Conference Calls

Call the first party, and after the call connects, press More, and select Confrnc. Then, dial and connect with
the second party and press Confrnc again.
From Lines or Calls view, you can:
• Press Hold to hold all participants.
• Press End Call to remove yourself from the call, but keep the other participants connected.
• Press Split to end the conference and hold all participants.
Timesaver: Placing Conference Calls
If you have an active and held call, press Join to set up a conference.
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