Forwarding Calls - Polycom VVX 311 Manual

You can set up your phone to forward all calls to another number, even if the Do Not Disturb feature is enabled on your phone.
Call forwarding is not available on shared lines.
To forward all calls to another person:
• Do one of the following:
• From Home view, select Forward.
• From Home view, select Settings and select Features > Forward.
• If your phone is idle, press the Forward soft key from Lines view.
• If your phone is set up with multiple lines, select the line to apply forwarding to.
• From the Forwarding Type Select screen, select the forwarding type you want:
• Always - To forward all incoming calls.
• No Answer - To forward all unanswered incoming calls.
• Busy - To forward calls that arrive when you're already in a call.
• Enter the forwarding number, and select Enable. If you selected the No Answer option, you can enter the number of rings
before your phone forwards the call. Polycom recommends that you enter a value of 2.
The forwarding number you chose displays in the status bar, as shown next. In this example, the line is forwarded to 2340.
Figure 13: Displaying the Call Forward Number in the Status Bar
If a phone line is idle, Lines view displays the forwarding icon,
Figure 14: Viewing the Call Forwarding Icon in Lines View
To disable call forwarding:
From Home view, select Forward.
1
If your phone is set up with multiple lines, select the line to disable forwarding for.
2
From the Forwarding Type Select screen, select the forwarding type to disable, and select Disable.
3
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UNDERSTANDING POLYCOM® VVX® 311
HOSTED VOICE
, next to the phone line, as shown next.

FORWARDING CALLS

FORWARDING CALLS
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