Managing Conference Calls - Polycom VVX 311 Manual

You can initiate a conference call with two other people. Depending on your phone system, you can add more than two people to a
conference call. Ask your system administrator about the maximum number of conference call participants.
You can hold and resume conference calls. You also have the option to split a conference call by ending the conference and placing
the people you were talking with on hold.
During a conference call, you have access to the conference management feature. This feature enables you to manage each person in
the conference call so that you can mute, hold, and remove participants. Your system administrator enables this feature on your phone.
For more information, see Managing Conference Call
Initiating Conference Calls
You can initiate a conference by calling two people and using the Confrnc soft key or by joining two existing calls using the Join soft key.
To initiate a conference call:
Call the first participant.
1
From Lines or Calls view, press More > Confrnc.
2
The active call is held.
3 Using the Dialer, call the second participant.
4 When the second participant answers, press
More > Confrnc or press Join to add everyone
in a conference call. The Active: Conference
screen displays, as shown next.
Holding and Resuming Conference Calls
When you place a conference call on hold, you place all the participants in the call on hold. No one in a held conference call can hear
other. To hold just one person, see
To place a conference call on hold:
• From Lines or Calls view, press Hold. If you're
in Calls view, be sure to highlight the
conference first.
The other two people in the conference are held.
The following example shows a held conference
in Calls view.
To resume a held conference call:
• From Lines or Calls view, press Resume.
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UNDERSTANDING POLYCOM® VVX® 311
HOSTED VOICE

MANAGING CONFERENCE CALLS

Participants.
Managing Conference Call Participants.
MANAGING CONFERENCE CALLS
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