Calls View
If your phone has one or more calls, you can access Calls view.
Call color indicates status:
• Medium grey— Active call
• Dark grey— Incoming call
• White— Held call
Use the up and down arrow keys to select a call (highlight it). The soft keys control the highlighted call.
Entering Data
Use the dialpad keys to enter information. To backspace, press Backspace
To type with the dialpad keys, press a key repeatedly to view the character options and stop to select.
To type other characters, press Encoding or Mode. When using the dialpad keys, use the 1, *, 0, and # keys.
About Calls
Only one call can be active at one time.
You can use the handset, speakerphone, or headset for calls. During a call, you can change modes by picking up the
handset, or by pressing
If you navigate away from your call(s), press
Tip: Switching Between Lines and Calls View
When in Calls view, switch to Lines view by pressing More > Lines.
Switch back to Calls view by pressing More > Calls.
Placing Calls
Pick up the handset, or press
Or enter the phone number first, then press Dial, pick up the handset, or press
From Lines view: Press the phone Line key, enter the phone number, and press Send.
From Home view: Select New Call using the left and right arrow keys. Enter the phone number, and press Send.
Timesaver: Placing Calls Quickly
Select a recent call or Favorite, or select a contact's phone number in the Contact Directory.
or
.
to see Active Call or Calls view again.
or
. Enter the phone number, and press Send.
.
or
.
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