Polycom VVX311 Quick Reference Manual page 2

Polycom VVX311 Quick Reference Guide
Star Codes
are predefined 2 digit numbers prefixed with a star * and are an alternate method of performing commonly used features in Global PBX instead of using
soft keys on the phone.
If you have available line buttons on your phone, Star codes can also be configured as speed dials. Some commonly user Star Codes are listed below.
Making Calls
Redial
Call Return
Intercom 1
Transferring Calls
Transfer 2
Call Park 3
Call Retrieve
3
Call Pickup 3
Anonymous
Block CLID (Calling Line ID) – Activate
Block CLID (Calling Line ID) – Deactivate
Block Anonymous Calls – Activate
Block Anonymous Calls – Deactivate
Voicemail
Send voicemail as emails – Activate
Send voicemail as emails – Deactivate
Go to Voicemail
Record new greetings
Clear voicemail indicator
*66
*69
*90
*77
*85
*86
*87
*67
*68
*88
*89
*95
*96
*97
*98
*99
Call Forwarding
Call Forward All – Activate 2
Call Forward All – Deactivate
2
Call Forward Busy – Activate 2
Call Forward Busy – Deactivate
DND (Do not disturb)- Activate
DND (Do not disturb) – Deactivate
Mobile phone client
Retrieve call from mobile phone to desk
phone client
Move your current call from your desk
phone to your mobile phone client
1 An extension number is required after these star codes
2 A destination number (e.g. an external number) is required after these star
codes
3 It is optional whether an extension number is added after the star codes.
The system will play a prompt
*71
*72
*73
*74
*78
*79
*51
*52