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Note: You cannot reject calls on shared lines. You can only silence the ringer.
Ignore or Silence an Incoming Call
You can ignore or silence a call to stop your phone from ringing. Even if you ignore the call and silence
the ringer, an incoming call notification continues to display on your phone.
Procedure
1. From the Incoming Call screen, do one of the following:
•
Select Ignore for private lines.
•
Select Silence for shared lines.
The Incoming Call screen disappears, your phone stops ringing, and either the Home or Calls
screen is displayed.
Reject Incoming Calls
You can reject a call and send the call directly to voicemail. Rejected calls display in the Missed Calls list
in your Recent Calls list. Rejecting calls is not available for shared lines.
Procedure
1. From the Incoming Call screen, select Reject.
The call goes directly to voicemail.
Reject Calls from a Contact
You can send incoming calls from a particular contact directly to your voicemail.
Procedure
1. Navigate to Directories > Contact Directory.
2. From your Contact Directory, select a contact.
3. From the Contact Information screen, select Edit or tap
4. From the Edit Contact screen, select Auto Reject > Enabled and select Save.
Calls from the contact are sent directly to voicemail when the contact calls.
Rejecting Calls with Do Not Disturb
When you enable Do Not Disturb (DND), the following occurs:
•
The DND icon
displays in the status bar.
•
When the phone is idle, the DND icon is displayed next to your phone line on the Lines screen. If
you have new messages or call forwarding is enabled, the messages or forwarding icon is
displayed instead.
•
The message "Do Not Disturb" is displayed in the status bar on all phones.
•
The DND icon on the Home screen changes from
Polycom, Inc.
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Questions and answers
How can we change the different directory
To change the directory on a Polycom VVX phone, follow these steps:
1. Access the Directory:
- Press the Home button.
- Tap Directories.
2. Add a New Contact:
- Tap the + sign.
- Enter the first name, last name, and contact number (phone number).
- Ensure that the fields for First Name, Last Name, and Contact are filled out.
3. Customize Additional Fields:
- Enter a Favorite Index (speed dial reference number). If not set, the system assigns the next available position.
- Tap Label and enter a label for the contact.
4. Advanced Options:
- You can customize options like auto-rejecting the contact (sending to voicemail) or diverting the caller to another number. These are optional settings.
Make the required changes in the directory and save them as needed.
This answer is automatically generated